The two people that made my day the greatest were Stephanie who did the intro part of my phone call and Ryan Williams who handled my credit debt request and questions. He explained everything to me e... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience with Credit Associates has truly been life changing. I had over $18,000 in debt across two credit cards, and they helped reduce it to just over $13,000, saving me more than $5,0... See more
Company replied
I spoke with Tam, one of your agents and she was very helpful, and very knowledgeable. She explained the program to me and she went to her manager to try and get me a lower rate because she realized... See more
Company replied
I was skeptical about calling because with all the scams going on, I don't trust anyone. I have to say that customer service is excellent from the 1st associate to their manager who took over and expl... See more
Company replied
Company details
About CreditAssociates
Written by the company
At CreditAssociates we have a passion for helping people break the cycle of endless debt, and with over 15 years of experience in the industry, we’re pretty good at it! We’ve resolved over 300,000 accounts totaling over $1 Billion in debt for our clients. Not only do we help them get out of debt for less than what they currently owe, our clients are typically debt-free in 24-36 months. Why spend years, even decades being crushed by crippling credit card debt, when you can be on your journey to financial freedom today?
Contact info
5050 Quorum Dr., Suite 700, 75254, Dallas, United States
- (800) 477-1607
- info@creditassociates.com
- www.creditassociates.com
4.8
Excellent
23K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was a great experience and she was very helpful to figure everything out.
She was very helpful to figure everything out and explained everything very well.
29 July 2026
Reply from CreditAssociates
We really appreciate you taking the time to share your positive experience, Sarah! Sincerely, Your Client Success Team
Great Staff
Great service, Great Staff -
Katherine Adams was pleasant and easy to talk to and she knew her stuff.
28 July 2026
Reply from CreditAssociates
Hi, Maryanne. Thanks for taking the time to share your positive experience. We truly appreciate it! Sincerely, Your Client Success Team
…Pleasant Experience.
Explained everything clearly and answered all questions. Honest, encouraging, and knowledgeable.
28 July 2026
Reply from CreditAssociates
We're so thrilled that you had a positive experience, R! Thank you so much for sharing. Sincerely, Your Client Success Team
Very informative
Very informative, covered everything, answered all my questions and Thomas was so very helpful and polite. Very relieved now. Thank you
29 July 2026
Reply from CreditAssociates
Thank you for the amazing feedback! We work hard at Credit Associates to meet expectations like yours, and we’re happy to hear we hit the mark for you. Sincerely, Your Client Success Team
The professionalism of Mr Kalani Sheelar
The professionalism of Mr. Kalani Sheelar was amazing. He empathized with my situation and worked diligently to provide me with the relief I desperately needed.
The apparent flexibility of this program is equally impressive and worthy of note.
I sincerely look forward to better days.
Julius Ezepue
28 July 2026
Reply from CreditAssociates
Thank you for the amazing feedback, Julius! We work hard at Credit Associates to meet expectations like yours, and we’re happy to hear we hit the mark for you. Sincerely, Your Client Success Team
my experience with was very relieving company was very informational and…
This company was very informational and efficient
26 July 2026
Reply from CreditAssociates
Thank you so much for your kind words, Sylvia. We're so happy that you found our services helpful. Sincerely, Your Client Success Team
Both persons I spoke with were so…
Both persons I spoke with were so friendly and helpful, took a lot of time explaining stuff to me....
26 July 2026
Reply from CreditAssociates
Thanks so much for your feedback, Margaret. We’re so happy that you found our services helpful. Sincerely, Your Client Success Team
Have worked with global for a while
25 July 2026
Reply from CreditAssociates
Hi, Cynthia. Your feedback is highly appreciated. Thank you for the review! Sincerely, Your Client Success Team
Everyone was very helpful
25 July 2026
Reply from CreditAssociates
Thanks for the review, Kathleen! Your feedback is so much appreciated. Sincerely, Your Client Success Team
Representative was knowledgeable
Representative was knowledgeable. Answered my questions to my satisfaction
25 July 2026
Reply from CreditAssociates
Hi, Marie. Your feedback is highly appreciated. Thank you for the review! Sincerely, Your Client Success Team
Great attention quick respond
25 July 2026
Reply from CreditAssociates
Thanks for the review, Angel! Your feedback is so much appreciated. Sincerely, Your Client Success Team
Steven is incredible!!
Steven is incredible!!! He was so helpful, informative and shared great information with me!! Very thankful for him and his help! He needs a raise!!!
28 July 2026
Unprompted review
Reply from CreditAssociates
We appreciate the stellar review, Kiana! Thank you so much. Sincerely, Your Client Success Team
Reply from CreditAssociates
We really appreciate you taking the time to share your positive experience, Macarthur! Sincerely, Your Client Success Team
Reply from CreditAssociates
We're so thrilled that you had a positive experience, Rhonda! Thank you so much for sharing. Sincerely, Your Client Success Team
Reply from CreditAssociates
Thank you so much for your kind words, Fabiola. We're so happy that you found our services helpful. Sincerely, Your Client Success Team
Christian was very helpful and…
Christian was very helpful and knowledgeable and answered all my questions to my satisfaction.
27 July 2026
Reply from CreditAssociates
Thanks for the review, Ruth! Your feedback is so much appreciated. Sincerely, Your Client Success Team
Working with me to get my payments to…
Working with me to get my payments to just 1 a month and the staff was very nice and helpful.
27 July 2026
Reply from CreditAssociates
We appreciate the stellar review, Connie! Thank you so much. Sincerely, Your Client Success Team
Debt relief made easy
Nicholas Varela was extremely compassionate and very easy to talk to. He spoke in plain English giving me lots of time to ask questions. He made the plans easy to understand. At the end of the conversation I felt like a burden had been lifted.
27 July 2026
Reply from CreditAssociates
Hi, Kdekoski. Thank you so much for leaving us a stellar review! Sincerely, Your Client Success Team
Reply from CreditAssociates
We really appreciate you taking the time to share your positive experience, Tim! Sincerely, Your Client Success Team
Reply from CreditAssociates
We're so thrilled that you had a positive experience, Edith! Thank you so much for sharing. Sincerely, Your Client Success Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.