Creative Tim Reviews 11

TrustScore 2.5 out of 5

2.4

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Company details

  1. Web designer

Written by the company

Speed up your development process using fully coded UI Tools like Admin Dashboards, UI Kits and Mobile Packs built on top of Bootstrap, React, Angular, Vuejs, Laravel, Django, Flask etc.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

11 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

its 2026 website is outdated

its 2026 website is outdated
not worth the subscription , even for opencalw and claude skills is not worth it , do not waste your money

9 March 2026
Unprompted review
Creative Tim logo

Reply from Creative Tim

Thank you for the feedback. Can you please let us know which website you checked ? What pages? Probably you checked the old website which is under "Marketplace" and will be discontinued.

Everything is new on www.creative-tim.com or www.creative-tim.com/ui or the new Dashboard.

All the tools work fine in terms of setup and usage. OpenClaw is a tool, you can do what you want with it. The same is for the Skills, you can use them inside your own workflow.

We have users automating their businesses using OpenClaw instances and they saved 7-800$ instead of buying a Mac mini.

This was the main point, a easy way to test that tool without spending the money on hardware.

Hope this helps!

All the best!

Rated 1 out of 5 stars

Roots Of Ux/Ui book

I’m honestly disappointed with Roots of UX/UI and feel misled by how it was presented.

Most of the content reads like rough notes rather than a finished book. There is very little structure and the layout is poor, which is especially frustrating given that this is supposed to be a book about UX. It does not feel carefully edited or thought through.

What really undermined my confidence was the inclusion of incorrect information. For example, the claim that the Rosetta Stone is the world’s first logo is simply wrong. That is not a matter of opinion or interpretation. It is a basic factual error, and it should never have made it into a paid educational product. This raises serious questions about quality control.

The writing feels rushed, the presentation is weak, and overall it does not meet the standard I would expect from something sold as a UX reference.

I contacted support and was directed to a virtual assistant. I later noticed that refunds are not offered. Since then, I have continued to receive emails promoting UX component bundles. Given my experience with this book, and after reading other reviews, I will not be purchasing anything further from Creative Tim.

I provided the order number as requested, exactly as shown on my receipt. I have both the digital and physical editions. The fact that the order could not be found is concerning, but it does not change the substance of this review. I stand by everything above.

16 January 2025
Unprompted review
Creative Tim logo

Reply from Creative Tim

Hi, we checked on our records and the information your provided and there is now message nor an order made under the email you provided. Also the order you provided doesn't exist on our systems. If you have another order number or email, please send it to us.

Rated 1 out of 5 stars

Creative Tim is a scammer.

Creative Tim is a scammer.

I bought a template cost $100 from Creative Tim, and the technologies they provide are all outdated,
so the template doesn't even work.

I posted issue to the customer service, but receive nothing. Totally ignored.

No reply at all. Give my $100 back!!!

18 June 2025
Unprompted review
Creative Tim logo

Reply from Creative Tim

Hey Takayoshi,

Sorry to hear you had issues. We checked and you purchased the v2 of the product https://www.creative-tim.com/product/material-dashboard-2-pro-react-ts which of course is an old product if you look at the las update time: 2 years ago.

The reason is that we released v3 of the product which is up to date and everything is working fine. This one: https://www.creative-tim.com/product/material-dashboard-pro-react .

We have over 330 templates on our website, so things can happen, we keep also the old products as some people need them for their Legacy Codebase that was built in 2018 for example.

We added it on your account for FREE. Can you please check the response and let us know?

Also this is the first request that we have in our Support system (we showed you on Private Reply), which was 3 hours ago from our local time.


I'm here for further help.

Best,
Alex

Rated 5 out of 5 stars

Roots of ui/ux by Creative tim

I got the complete "Roots of ui/ux design" package, including the physical book, PDF, and Figma files.

This work is absolutely stunning! It's packed with great explanations and illustrations for each subject.

As a web developer who loves creating beautiful user interfaces but isn't well-versed in designing them from scratch, I'll be able to streamline my daily design processes when building components and web apps.

1 March 2025
Unprompted review
Rated 1 out of 5 stars

Book is really poor quality

Book is really poor quality, no alignements, bad ink, reuse of their previous content.

29 April 2024
Unprompted review
Creative Tim logo

Reply from Creative Tim

Hi,

Thank you for reaching out, and we are sorry to hear you experienced issues with the book.

Your feedback comes as a surprise, as the book has been printed and distributed over 1,000 times without any reported problems related to alignment, ink, or printing quality. It is also archived in the National Library of Romania and is available in several universities worldwide, which further attests to its quality.

It’s possible that the issue you encountered stems from a technical error during the printing process. Since the book is also available in digital format, you are welcome to return your copy for inspection. If we confirm a printing defect, we will gladly issue a replacement or provide a full refund.

We appreciate your understanding and hope this resolves the matter.

All the best,
Creative Tim Staff

Rated 1 out of 5 stars

Avoid their templates. They don't work.

Ordered V5 of Material UI React Pro. When I tried to install it fails because of broken dependencies.

I emailed asking for support and they replied:

"Hey sorry to hear you had issues with the product. We just checked and it looks you have access to an Old version which has MUI v4 which is not supported anymore.

We just added the v5 on your account, this product: material-dashboard-pro-react more specifically."

Only they didn't add V5...they added V3 which also failed to install because of broken dependencies.

21 February 2025
Unprompted review
Creative Tim logo

Reply from Creative Tim

Hi,

Sorry to hear you had issues, and from our internal checks the product was right and you also got the full refunded amount. It was just a mismatch in the namings and expectation. We offer templates on top of Frameworks.

So for example Material Dashboard PRO React v1 is based on the Framework: MUI v4, because that's when we first released the version with our Design.

That's the way we name the products because they are based on our Material Dashboard Design system https://github.com/creativetimofficial/material-dashboard 11k+ github stars) and it's just a wrapper of MUI.

Then we have for example:
- Material Dashboard PRO React v2 which is based on MUI v5
- Material Dashboard PRO React v3 which is based on MUI v6 etc

So the product was right added, you just didn't want to check our communications.

This again, have different versions for Bootstrap, like:

- Material Dashboard v1 is for Bootstrap 3,
- Material Dashboard v2 is for Bootstrap 4 and so on.

Please double check the descriptions as all these explanations are presented on our website and on our Github pages.

Anyway we refunded the amount you paid.

All the best!

Rated 5 out of 5 stars

Great React Bundle

I bought the React Bundle from Creative Tim. The components are clean, modern, and super easy to drop into my existing projects, also the support team was quick to help when I had a small setup issue. Highly recommend if you want to speed up your development without sacrificing design quality.

17 December 2024
Unprompted review
Rated 3 out of 5 stars

I made the misstake of purchasing...

I made the misstake of purchasing a React-Native project from them after having received a response from them quite fast on e-mail. Needless to say I should have read reviews about them first.

The template didn't work as expected, it didn't even build. The support was gone, no response from either the representative I had contact with before the purchase and none from the support form. I attempted to make a github issue as they ask people to do. That was automatically closed as soon as I had created it, and referenced their own ticket system... which is broken. It gave me an "Internal server error 500" when I try to file a ticket on the problem.

So, I'm stuck with a 250$ template I can't use. And no response from the technical support, or refund. Really bad business, I'd recommend anyone to stay away.

Since then I have established contact with Creative-Time representatives, which has restored some of my lost respect.

17 January 2025
Unprompted review
Rated 1 out of 5 stars

Purchased Material Dashboard 2 Pro…

Purchased Material Dashboard 2 Pro React Template for over $100, upon installation I noticed just how many bugs it contained and how outdated the source code was, requested a refund, denied. They are based in Romania, so do I really need to say anything more)

Please avoid at all costs, total scam company!

13 December 2024
Unprompted review

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