Create Website Builder Reviews 165

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Five years later I'm still so happy for making the switch to local company Create. Their ethics align so well with those of my company's. Tree planting, low carbon footprint, supporting small b... See more

Rated 5 out of 5 stars

Firstly the platform is easy to use for a non-technical person like myself. There are lots of helpful guides to use for all aspects of creating a website. If you do need help, the UK-based account m... See more

Rated 5 out of 5 stars

I recently contacted Create for help with switching my domain name. The support I received from Madelene was fantastic. She asked relevant questions and provided clear instructions to me. When she... See more

Rated 5 out of 5 stars

I heavily researched website builders before choosing to go with Create.net. This company is beyond fantastic! Lots of easy to use templates, tutorials, excellent support through available guides and... See more

Company details

  1. e-Commerce Solution Provider
  2. Software Company
  3. Website Designer

Written by the company

Make your own website and online shop with beautiful templates and easy to use drag-and-drop tools. Our UK based customer service team are on hand to support you along the way.


Contact info

4.8

Excellent

TrustScore 5 out of 5

165 reviews

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Rated 5 out of 5 stars

Sounds cheesy but you will not be disappointed

In the past 10 years I have tried other website in a box type companies and nothing compares to Create. It is easy to use or learn if you have basic computer skills, there are loads of features, including discount codes which I didn't have with my previous provider. The ability to add meta descriptions to my online shop products really does help to boost my pages with google. If there are ever any technical support issues, they are very quick to respond. I really can't fault this company. I just wish that other companies I deal with for both my business and domestic life would take a leaf out of Creates book.

9 January 2018
Unprompted review
Rated 5 out of 5 stars

Would def recommend

After looking at a few web builder sites i opted for create. The format is easy to follow even for a beginner like me. It has really helped build my business and take it to new levels. The team are great at responding with advice and help when needed.

9 January 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

I would personally recommend CREATE to anybody who is looking to set up a website. It's made simple and has everything you need to get online. I encountered hardly any problems when building my site however, when I did, I had a personal account manager who responded to me with advise very promptly.

6 January 2018
Unprompted review
Rated 5 out of 5 stars

I recently contacted Create for help …

I recently contacted Create for help with switching my domain name. The support I received from Madelene was fantastic. She asked relevant questions and provided clear instructions to me. When she wasn't available, Madelene asked her colleague Steve to follow up. He helped with further instructions. Both team members have helped me immensely and I now have the branding required for the New Year. Thank you for providing such efficient customer service.

15 December 2017
Unprompted review
Rated 5 out of 5 stars

So pleased I went with CREATE the whole …

So pleased I went with CREATE the whole team there were great especially Adam .
I am not what you would call a tech person so I was a little apprehensive about setting up my own web site but I found the whole process painless !!
If I ever got stuck on something all I had to do was e mail Adam and he had the answer in no time.
I went live yesterday with my site and I am thrilled with it, it looks great ....
Thanks again CREATE and thanks again Adam for all your help
Anthony Doyle

29 November 2017
Unprompted review
Rated 5 out of 5 stars

I recently signed up with Create.net …

I recently signed up with Create.net after I had seen them recommended in an article (I think in The Guardian??).

Well, what can I say?? 150% - Spot On!!!!

Once you have registered your account, you are assigned an Account Manager (someone who you can contact for help and advice). Mine was Steve. An incredibly helpful chap, nothing was too much trouble for him. He explained things in an easily understood way each time I emailed a question. Response time was usually under an hour or two (sometimes within 20 minutes!!). He was encouraging and supportive. As soon as he saw that I was able to understand more complex items and ways of working, he provided me with some custom code which he added to my website. Brilliant effort Steve - you are a Star :-)

To be fair, I also have to say that Ian has also been very helpful and also provided some custom code so that I could tweak my site after I had published it on Tuesday afternoon (and there was a little bit that was right - Ian nailed it.)

I still have my Shop section to complete on my site - I am CERTAIN that the Folks at Create.net will continue to be fast, reliable, helpful and friendly as time goes by. I would recommend them catagoricaly without a doubt!!!!!!

Keep up the great work folks!!!

Kevin Tudor
What Knots Wood

16 November 2017
Unprompted review
Rated 5 out of 5 stars

Adam at Create

When dealing with a company or service provider it's always reassuring to have a dedicated point of contact. Adam at Create has proved to be dedicated in the true sense of the word, providing a level of assistance and information second to none. He's ensured the whole website hosting package has been successful even for a small craft based business.
Thanks again Adam

11 November 2017
Unprompted review
Rated 5 out of 5 stars

I had problems with my website image …

I had problems with my website image link on Facebook and I had tried to resolve it myself using your help options, but without luck. Adam worked out the problem very quickly and we had to change the banner on the top of my website to solve it. Not only did it solve my Facebook linking issue, but it looks much better on my website too. Win, Win! All resolved very quickly and a very friendly and professional experience. Thanks!

2 November 2017
Unprompted review
Rated 4 out of 5 stars

I have been with Create for 4 years now …

I have been with Create for 4 years now and have been able to grow my website and business with them. Customer service is always excellent and quick (thankyou Madelene!). Whilst I find a small limitation with my template and blog set up it is more than compensated for with the excellent website structure and supports.

31 October 2017
Unprompted review
Rated 5 out of 5 stars

Great Company, Great Service…

Create makes designing a website a pleasure! There are plenty of different templates to choose from, a wide range of secure hosting packages, a most informative Resource Centre and a personal Customer Account Manager to help with any queries. I can’t thank Steve, my Account Manager enough for his prompt and helpful response to any queries I have, sometimes quite late in the evening!! I wouldn’t use anyone else to develop by website design business. Thank you Create and thank you Steve!

27 October 2017
Unprompted review
Rated 4 out of 5 stars

Customer Service

Madelene couldnt have been more helpful with my query. I emailed at the weekend and the problem was picked up and resolved for me on the Monday. Thanks you are a star Madelene !

24 October 2017
Unprompted review
Rated 5 out of 5 stars

Ian was extremely helpful and i …

Ian was extremely helpful and i couldn't fault any of his advice. He was very straight forward and easy to implicate. I won't hesitate asking him for advice for any website utilities in the future.

19 October 2017
Unprompted review
Rated 5 out of 5 stars

I've been with Create since the start …

I've been with Create since the start of 2013 and I've always been very impressed. For an ecommerce store they offer the whole package. I now run my blog with them and it does what I need it to do, without being too technical or complicated.
I've had a lot of support from Ian and Adam recently and I'm always impressed with the high level of customer service. Though I feel like I'm asking a lot of questions, and some are perhaps obvious to them, I never feel belittled or silly for asking anything! They give full explanations and genuinely seem more than willing to help.

18 October 2017
Unprompted review
Rated 5 out of 5 stars

Very Happy With Create

I am very happy with Create both in terms of the ease with which you can build a professional looking website for a very affordable price and also the excellent customer service. I have gone from having to pay someone £500 to create a website for me, to now having four websites that I created myself and even feeling able to offer website design as one of my services. That is largely thanks to Create. I particularly like the fact that you have your own Account Manager (although they do seem to change rather a lot!) and you can email them at any time about any problems at all that you might be having with creating or managing your website. You always get a very prompt and helpful reply and they will keep trying to sort your problem out until it is resolved to your satisfaction. My last Account Manager was Madelene who was very helpful and my new one is Adam, who so far seems equally as good. I would highly recommend Create to anyone who wants to "create" their own website. I don't think you will be disappointed!

17 October 2017
Unprompted review
Rated 5 out of 5 stars

As a very non-tech person I have found …

As a very non-tech person I have found the system good to use, and the team have been excellent with helping me out when I've had issues and got stuck, particularly Steve, my account manager. I would definitely recommend Create.net for a start up business.

17 October 2017
Unprompted review

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