I was pretty skeptical at first since you don't receive any link to check your delivery, but the goods arrived pretty fast and in good condition. The quality seems fine to me and I have just made anot... See more
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Very affordable prices, the shopping experience wasn’t too difficult although the website was packed and lagging Everything was well organized I haven’t received my order yet so I can’t speak about... See more
Fair prices , quality / material as described on the website , they usually send products out quick too . It's great you can buy separately tops and bars themself , different thickness and size jewell... See more
Would not recommend at all. Customer service is awful. Among other items I bought 2 bridge pearson jewellery that was labelled as jewelled piercing. But the listing was misleading and I have received... See more
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Company details
Written by the company
From the latest trends to timeless classics, we have a huge selection of piercings and fashion jewellery at unbeatable prices. How? We skip all the middlemen to deliver straight from the Factory - and pass these savings on to you! With more than 7 million customers from over 100 countries, Crazy Factory is the world's number one piercing shop!
Crazy Factory - The best piercings you can buy for less!
Written by the company
- DO IT YOUR WAY!
- You’re unique, you’ve got your own style. You dress the way you want to. Find the perfect piercings and jewellery for you in our shop. We offer a huge variety, high quality and stunning factory prices.
- The choice is yours.
- We offer the latest trends, extraordinary highlights and a huge variety of more than 80.000 products! Available in all kinds of colours, varieties and sizes. We also produce more than 2000 new items every year, in order to be up to date all the time.
- Quality you know you can trust.
- We only offer items of verified quality. Our large quality assurance team ensures that you’ll only receive fully functional products. And if something does go wrong, our customer support team will definitely be happy to assist you.
FREE SHIPPING!
Free shipping on orders over €29
Order more, pay less! For all orders over €29, we ship for free no matter where you are in the world. Crazy or what?
Contact info
The World's Nr. 1 Piercing Shop
4.2
Great
88K reviews
Asks customers to review
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my go-to shop
I usually order my piercings and jewelry here. Easy to track my sizes. They have a lot of choice and you can collect point to get discounts.
Good quality and fast shipping
17 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
NOOIT MEER KOOP IK HIER!
NOOIT MEER KOOP IK HIER!
JE BETAALT EN JE KRIJGT NIET GELEVERD! PAS OP!
27-7-2026 gekocht en betaald na een mailtje pas 3 -8-2026 verstuurd zeggen ze steeds dezelfde mail
We shipped your order nr. 17972146 on 03.08. 3-8 en 11-8 hadden we een mail gestuurd waar het blijft .
12-8-2026 na een mail naar hun kregen we dit onderstaande
Delivery usually takes about 5–8 business days (excluding weekends and public holidays) after dispatch. At the moment, there may be delays of approximately an additional week.
A tracking number is unfortunately not available, but I’m confident that you will receive your products soon.
7 July 2026
Unprompted review
Reply from Crazy Factory
Hello Robby,
Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.
Best regards,
Marco
Crazy Factory Support
Always great quality/choice
Great choice of quality and pretty jewellery at good prices. Have always loved crazy factory, highly reccomend.
17 August 2026
Reply from Crazy Factory
Hello Sim
Thank you so much for the great feedback! We’re thrilled that you liked your new piercings and our service at Crazy Factory. After all, our goal is to offer a huge selection of high-quality body jewelry—from basic navel piercings to unique piercing rings—at fair prices. Enjoy wearing them, and see you next time!
Best regards,
Marco
Crazy Factory Support
If I could rate lower I would
If I could rate lower I would. I ordered two months ago, I never received anything the first time neither the second when they resend the order. And when I told the that I want a full refund I never got an answer back.
They are absolutely awful
16 August 2026
Unprompted review
Reply from Crazy Factory
Hello ellie,
Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.
Best regards,
Marco
Crazy Factory Support
Easy online to buy
16 August 2026
I do NOT recommend
I do NOT recommend. I bought piercings that never arrived. I never received a track & trace (which is ridiculous). When I ask for a refund, they say I still have to wait (1 month and a half overall) to be able to request a refund. Customer service loves taking their time, and even DOUBT when I told them I WORK FROM HOME, so if the order would have arrived, I would have received it already.
I clearly do not recommend, even if people recommended me this website. Do NOT order with them. At least until they get a track and trace (!!!)
15 August 2026
Unprompted review
Reply from Crazy Factory
Hello Thiago,
Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.
Best regards,
Marco
Crazy Factory Support
I love the selection
I love the selection, all different types of earings, piercings and jewelry for streched ears. Also, really cool rings! I'd love some more size options for male friends in my life though.. always really helpful customer support, everything comes labeled and in perfect shape. Have been a customer for around 10 years, i seem to come back to Crazy Factory even after trying other sites. Always trustworthy 🤍
14 August 2026
Great experience
Great experience, arrived well packaged. The web site is easy to use. Prices are not to pricey. Ordering is easy
29 May 2026
Terrible
Terrible, package didn’t arrive then when i emailed the company they were very ignorant and not helpful!!
13 August 2026
Unprompted review
Reply from Crazy Factory
Hello Emily,
Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.
Best regards,
Team Crazy Factory
Superb site
Superb site, and the items when received are in sterile conditions.
Delivery is a little slow, but, never mind.
13 August 2026
I chose it as something beautiful I…
I chose it as something beautiful I could keep forever and carry with me through life. 💕
12 August 2026
What happens when an item is out of stock
You said you would let me know when the item was in and you did. Then when I tried to order it was still available, so I ordered.
12 August 2026
sooo cheap like wtf
12 August 2026
Haven't received my order yet but I'm…
Haven't received my order yet but I'm super excited. The website was set up really well and easy, as I'm kind of a dinosaur when it comes to technology. For some reason, I have trouble finding some of the simplest piercings that fit me, along with larger ball/disc sizes. They have great variety.
11 August 2026
Slow Shipping, No Item, Poor Customer Support
As a few other customers have pointed out - There isn't a tracked delivery option, which I assume is to keep costs low, however, my item was marked shipped via email and then just never arrived.
Customer support said there is nothing they can do to help as it has been too long to rectify the situation. They were also very abrupt in their emails, which could be a miscommunication as I am from a different country, but they certainly weren't nice to deal with this time around.
Just spend the extra money elsewhere to guarantee your item arrives.
11 August 2026
Unprompted review
Reply from Crazy Factory
Hello Jasmine,
Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.
Best regards,
Team Crazy Factory
The website is a bit hard to use
11 August 2026
Would be a 5 star because you're great…
Would be a 5 star because you're great source of all piercings related and with really fair prices. 4 star's because of limited selection of jewelry in larger gauges, no segment ring in 9 or 10mm, balls internal/external thread in 12 or even 14mm, in different colours to combine with circular barbells, bananabells, or for BCR, maybe you add more in future.
11 August 2026
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