Crafty Arts Reviews 

123
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Five star service from receipt of order until delivery. Good communication and fast and well packed shipping. Will use again.

Rated 5 out of 5 stars

So impressed with Crafty Arts! Ordered something yesterday to arrive by Christmas with next day delivery. But when I paid by Apple Pay it defaulted to standard delivery which might not have arrived in... See more

Rated 5 out of 5 stars

Absolutely amazing place for art supplies, whish I had found this shop years ago. First class service, really hope that idiot mayor doesn't ruin their business with them become within the ulez zon... See more

Rated 5 out of 5 stars

I was looking for something to do during social isolation and got an amazing discount on one of their 'Schipper paint by numbers', the ordering process was fast and easy even during these unsure times... See more

Company details

  1. Art Supply Store

Written by the company

Family Arts and Crafts business inspiring you to be creative daily. Selling top Arts & Crafts brands and sharing tutorials, tips and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

123 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(123)

2 reviews in the last 12 months

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Rated 4 out of 5 stars

Prompt service, good offers

My only complaint about the website is the lack of choice - not as great an amount of products as I'd expect - but we got the goods we wanted at a good offer price, ordering and checkout was quick and easy, and delivered promptly. Also a couple of nice sweets thrown in the box - nice touch!

17 December 2014
Unprompted review
Rated 5 out of 5 stars

FIVE STAR SERVICE.

I HAVE NO PROBLEM RECOMMENDING THIS COMPANY TO ANYONE INTERESTED IN ARTS AND CRAFTS, THEY HAVE A GREAT CHOICE AND THEY ARE VERY PROMPT IN THEIR DELIVERY OF ITEMS, IF THEY SAY 3-5 DAYS YOU CAN EXPECT ITEM ON THE THIRD DAY RATHER THAN THE FIFTH. ALL ITEMS I HAVE RECEIVED HAVE BEEN GOOD QUALITY.

6 December 2014
Unprompted review
Rated 5 out of 5 stars

Brilliant online service

One of the best online services I have used. The toy I wanted was out of stock everywhere. Craftyarts emailed me as soon as it was in stock as promised, I ordered on Wednesday 3 December and it was delivered on Friday 5 December. Craftyarts is now my first choice online shopping site.

6 December 2014
Unprompted review
Rated 4 out of 5 stars

So good so far!

Not having received my item, or been notified that it has been despatched, so far, the ordering, payment and confirmation process has been a sinch! Just need to see how the rest of the process goes, then I can give the system a 5*.

2 December 2014
Unprompted review
Rated 5 out of 5 stars

Responsive Feedback

Although they did not have the full quantity of brushes I wanted they only allowed me to order what they had - this meant that I knew straight away and was able to order a slightly larger brush.

19 November 2014
Unprompted review
Rated 5 out of 5 stars

Trustworthy

My order was dealt with and I was kept up to date on the status of my order. Very pleased with everything about this company.

15 November 2014
Unprompted review
Rated 5 out of 5 stars

No more comparing prices, straight to Crafty Arts every time.

There was a time some years ago that we did the rounds comparing the many art suppliers on the internet, we needed to know the lowest prices, the lowest cost for post and packing and the availability of the art supplies that we use. We soon found that time after time Crafty Arts was the supplier we were choosing. Delivery has always been on or before the estimated day and comparison is something we only do occasionally now.

15 November 2014
Unprompted review
Rated 5 out of 5 stars

USE THESE PEOPLE. THEY ARE FAST, HELPFUL AND EFFICIENT

I AM A LATE STARTER WITH COLOURING PENCILS.I NEEDED HELP AND ADVICE, SO I USED THIS COMPANY TO TRY OUT A FEW MARKERS AND STUFF. THE STAFF WERE KIND, HELPFUL AND SEEMED TO KNOW THEIR STOCK. WHEN I MADE A MISTAKE AND ORDER 10, INSTEAD OF 1, OF THE PENS, THEY SENT ME A RETURNS FORMA AND THE EXCHANGE SEEMS TO BE GOING THROUGH OK.I CAN HIGHLY RECOMMEND THEM. THEIR STAFF HAVE THAT...."SMILEY SOUND" IN THEIR VOICES. ALWAYS A GOOD SIGN OF ATTENTIVE STAFF AND INTEREST IN THEIR JOB. THANKYOU FOR A GREAT EXPERIENCE.

6 November 2014
Unprompted review
Rated 5 out of 5 stars

Fast service, well packed, excellent company.

I haven't ordered polymer clay from Craftyarts before. I was able to get exactly what I wanted really quickly. It came well packaged...I am using the carton for storing work . Really fast service, received package on the second day post placing the order in the afternoon. I will certainly be visiting their site again, and have pleasure in recommending them as a first stop for craft materials.

18 June 2014
Unprompted review
Rated 5 out of 5 stars

Good service and a very large selection of products.

I like to shop at Craftyarts because I always find what I am looking for. And often at a reduced price. The last time I ordered some things I had unfortunately chosen a wrong country in my delivery-adress and though I didn't find out until after my order had dispatched, Ellie fixed it for me. Very nice :-)
And then I forgot to mention that I ordered friday and received my things tuesday in Denmark! You guys are ninjas :-)

2 June 2014
Unprompted review
Rated 5 out of 5 stars

Great customer service

I had an issue with an item and needed to return it (duplicated gift). The girls in customer service at Crafty Arts were so accomodating and had no issues with me returning the item. Can't recommend them highly enough!

11 March 2014
Unprompted review

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