Cox Motor Parts Reviews 

24,547
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,644 reviews, reviewers overwhelmingly had a truly great and reliable experience with this company. Customers frequently highlight the exceptionally rapid delivery times, secure packaging methods, and the wonderful selection of authentic vehicle replacement parts. Many buyers also express deep satisfaction with the genuinely helpful customer support, competitive pricing structures, and the completely transparent website ordering experience. However, some customers also noted that certain specific products were a bit more expensive than expected when compared directly to other available market sellers. A small group of consumers additionally mentioned experiencing minor inconveniences regarding specific item conditions or delivery details upon arrival.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, consistently highlighting prompt arrivals and secure... See more

Product

Reviewers highlight positive aspects of product quality, noting that items arrive promptly and match... See more

Service

Users describe positive interactions with service, highlighting a quick, efficient, and professional... See more

Price

People report positive experiences with price, noting that items are often much cheaper than going to local... See more

Order

Consumers find order to be positive, highlighting the simple, fast, and efficient online ordering process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered some Genuine Honda S2000 front brake calipers . They arrived the following morning and were fitted to my car by Vertu Honda in Nottingham who were unable to source replacements before October... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service, I made a number of telephone calls and the gentleman on the phone patiently answered and helped me with getting the right product for my car. Delivered really quickly.... See more

Company replied

Rated 5 out of 5 stars

Always an excellent 1st class service from Cox Motor Parts in all areas. The website is clear and easy to use with a good selection of delivery options to accommodate your requirements. I ordered on a... See more

Company replied

Rated 5 out of 5 stars

Ordered a Yuasa replacement battery for my Honda Jazz . When arrived it was damaged and had emailed Cox Motor Parts and within 2 working days I received a replacement battery and uplift of damaged one... See more

Company replied



Company details

  1. Auto Parts Store

Written by the company

Cox Motor Parts are an authorised Honda dealer situated in the North West of England, offering an extensive range of genuine honda parts online at what we believe to be the very best UK prices. Whether you are looking for Honda brakes, clutch kits, batteries, full service kits or a whole host of other genuine Honda spare parts and accessories, we are committed to bringing you not only a great range of products but also a fantastic level of customer support and after sales service. When it comes to replacing parts on your Honda, we believe that only genuine Honda parts will do and, as such, stock only these with the exception of a number of parts and accessories from Autoglym, LUK, Castrol, Mobil and others, however you'll see these clearly marked. By using genuine Honda parts, you'll notice the difference in the performance of your car and be confident that you're replacing like for like. Only the best will do and that's exactly what we offer. It is widely acknowledged that if you want your Honda to run as it was engineered to, only genuine Honda parts will do. Be sure to keep your Honda a Honda and replace everything from brake pads and discs through to clutches, batteries and other spare parts with nothing but genuine parts. Whilst we offer an extensive range of genuine Honda car parts, if you're struggling to find the parts you need for your vehicle, we welcome you to give us a call on 01524 68071 where one of our team will be only more than happy to help. From Honda Civic parts and Honda CR-V parts through to Honda Accord parts, Honda Jazz parts and all models in between, at Cox Motor Parts, our priority is bringing you the parts you need, when you need them, at the very best online prices!


Contact info

4.9

Excellent

TrustScore 5 out of 5

25K reviews

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1-star

Asks customers to review

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Replied to 80% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(24,547)

2,514 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The type of service you don’t find often.

Excellent service. Ordered a fairly large item and received a message stating that it had been despatched within the hour with a next day delivery through a trusted courier.

I’ll certainly use them again.

13 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your positive feedback, Steve. We're pleased your order was processed and dispatched promptly, and that you experienced our efficient next-day delivery service. It's great to hear you had a smooth experience with us. We look forward to serving you again in the future. If you need any further assistance with parts or have questions about future orders, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Excellent price and service from UK based company.

I have made several purchases from Cox motor Parts.
The prices are excellent are were lower than the same oils on Amazon.
Delivery was rapid and well packaged.
Its good to support a UK based company.

12 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your kind review, Michael. We're delighted to hear you've been pleased with our pricing, delivery service, and packaging across multiple orders. We work hard to offer competitive prices on quality products whilst maintaining fast dispatch times. Your support as a returning customer and for UK business means a great deal to us. Should you need any assistance with future orders or have questions about specific parts, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Returning customer as the speed and…

Returning customer as the speed and service is always first class.

7 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your continued custom and kind words, Terry. We're delighted to hear our service and delivery speed consistently meet your expectations. It's feedback like yours that reassures us we're getting things right for our customers. We look forward to serving you again in the future. Should you ever need any assistance, please don't hesitate to contact us directly at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Spot on

Got the right part, quickly delivered, and all at a good price.

12 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Ritchie! We're delighted you received the correct part promptly and found our pricing competitive. Getting orders right and delivered quickly is exactly what we aim for with every customer. We really appreciate you taking the time to share your positive experience. If you need any parts in the future or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Good products

Good products
Quick delivery

12 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Carl! We're delighted to hear you're pleased with both the quality of the products and our delivery service. Getting orders to customers quickly is a priority for us, so it's great to know we met your expectations. We appreciate you taking the time to share your positive experience and look forward to helping you with any future motor parts needs. If you ever have any questions or require assistance, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Great customer service

Great customer service, called me to say the product I ordered was no longer in stock , so they replaced it with a similar product . Sent out on next day delivery brilliant. Will use again cheers .

12 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your positive feedback, Jason. We're pleased we could find a suitable alternative for you when your original item became unavailable. Our team always aims to contact customers promptly in these situations to minimise any inconvenience. We're glad the replacement product met your needs and that the next day delivery worked well for you. We appreciate your business and look forward to serving you again. If you need anything in future, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Great prices fast delivery

Great prices fast delivery

11 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Colin! We're delighted to hear you're pleased with our competitive pricing and quick delivery service. Getting the right parts to our customers promptly is what we aim for, so it's great to know we hit the mark for you.

If you need any parts in the future or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

We appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

I placed my order online which was very…

I placed my order online which was very easy and straightforward.
My order arrived on time.

12 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, John. We're pleased to hear that you found our online ordering process straightforward and that your parts arrived on schedule. We work hard to make purchasing as simple as possible whilst ensuring reliable delivery. Your feedback is much appreciated. If you need anything for future orders or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Paint order

Easy to use website and order parts.the paint i ordered was delivered on time price was good for genuine factory colour overall very happy.

12 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your positive feedback, John. We're pleased to hear you found our website easy to navigate and that your genuine factory paint arrived on time at a competitive price. We work hard to stock quality parts and ensure smooth deliveries for our customers. If you need anything else for future projects, please don't hesitate to contact us at sales@coxmotorparts.co.uk. We appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Rod! We're delighted to hear you're pleased with both the product quality and our delivery service. Your feedback means a lot to us and helps other customers make informed decisions. If you need any further parts or assistance in the future, please don't hesitate to contact us at sales@coxmotorparts.co.uk. We look forward to serving you again.

Rated 5 out of 5 stars

Excellent service

Excellent service. Very impressive. Correct parts arrived on time and were well packaged 10/10

12 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your fantastic review! We're delighted that your parts arrived on time and in perfect condition. Our team works hard to ensure accurate orders and secure packaging, so it's wonderful to hear we got it right for you. We really appreciate you taking the time to share your experience and the 10/10 rating means a lot to us. If you need any parts in future, we're here to help. Feel free to contact us at sales@coxmotorparts.co.uk if there's anything else we can assist with.

Rated 5 out of 5 stars

Good prices and brilliant service

Good prices and brilliant service

10 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your wonderful review, Zita! We're delighted to hear you're pleased with both our pricing and service. Our team works hard to offer competitive rates whilst maintaining the quality support our customers deserve. We really appreciate you taking the time to share your positive experience. If you need any parts or assistance in the future, please don't hesitate to contact us at sales@coxmotorparts.co.uk. We look forward to serving you again.

Rated 5 out of 5 stars

Easy to shop for right products plenty…

Easy to shop for right products plenty of selections and prompt delivery with great packaging

11 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Gordon! We're delighted you found our website easy to navigate and had a good selection to choose from. It's great to hear your order arrived promptly and well-packaged – we take care to ensure parts reach our customers in perfect condition. We appreciate you taking the time to share your positive experience and look forward to helping you with any future parts requirements. If you ever need assistance, please contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Great service

Purchased genuine accessory part at a great discounted price. Delivery was excellent and kept well informed and updated with progress up to point of receiving.

12 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Mr Cargill. We're delighted you found excellent value on your genuine accessory part and that our delivery service met your expectations. Keeping customers informed throughout the process is important to us, so it's great to hear this worked well for you. We appreciate your custom and look forward to assisting you with any future parts requirements. If you need anything else, please contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

quality product delivered promptly and…

quality product delivered promptly and well packaged

10 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Ivan. We're delighted to hear that your parts arrived promptly and were well packaged. Quality products and reliable service are what we strive to deliver with every order. We really appreciate you taking the time to share your positive experience with us. If you need any parts in the future or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk. We look forward to serving you again.

Rated 5 out of 5 stars

The part was an original Honda part

The part was an original Honda part, in Honda packaging, and not a copy. It arrived very quickly and was well packaged. Thank you.

11 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for taking the time to leave such positive feedback, Nick. We're pleased to hear your Honda part arrived quickly and in perfect condition. We always strive to supply genuine OEM parts in their original packaging, so it's great to know this met your expectations. We appreciate your custom and hope the part performs well for you. Should you need anything else in the future, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review! We're delighted you found our prices competitive and that your order arrived promptly. Providing good value and reliable delivery are priorities for us, so it's great to know we met your expectations. We appreciate you taking the time to share your experience and look forward to serving you again in the future. If you ever need assistance with parts or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Excellent Service - Honda Civic 2010

The delivery was quick and the car part fitted well on to my car. Easy to install hassle free. The part was sent was correct to description and well worth the price. Other sellers charge cheaper for this but because this is come from a manufacture company its ok. Thanks to these guys my car is in excellent condition.

11 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Sean! We're delighted the part arrived quickly, fitted perfectly, and was easy to install. We work directly with quality manufacturers to ensure our customers receive genuine parts that meet exact specifications, which is reflected in our pricing. It's wonderful to hear your car is in excellent condition. We appreciate your business and look forward to serving you again. If you need any parts in future, please contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Really good service

Really good service - easy to order and pay. Delivered within two days. The exact part I ordered. Would definitely use them again.

11 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Grant. We're delighted to hear you had a positive experience with us and that your part arrived promptly and as ordered. Making the ordering process straightforward and delivering quickly are priorities for us, so it's great to know we got it right for you. We appreciate your custom and look forward to serving you again in the future. If you ever need any assistance, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

T-Roc floor mats

T-Roc floor mats
Great genuine VW items
Fast delivery

11 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Andy! We're delighted the genuine VW floor mats for your T-Roc met your expectations and that our delivery was prompt. We stock a wide range of authentic manufacturer parts and aim to get them to customers quickly. Your feedback is much appreciated. If you need any parts in future or have questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

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