We've been with CoverForYou for over 3 years now on a multi-trip plan, and cannot recommend it highly enough. Thankfully, we've only ever had to claim on it once due to cancelled flights writing off o... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve now just taken out my 6th annual policy with you guys. Every year I take many trips and your services have always been amazing. I’ve had a phone stolen and a hospital bill over the years and... See more
I've used coverforyou for travel insurance quite a few times but have never had to contact them by phone before today. The call was answered immediately after i chose from the initial selections and s... See more
Spoke with Giovanna today to update medical details on a travel insurance policy. Giovanna said as very helpful and it was an easy process.
Company details
Information provided by various external sources
CoverForYou are an online travel insurance specialist. We aim to offer some of the best value insurance products in the UK and abroad by ensuring our products are the perfect balance between price and benefit levels.
Contact info
4.6
Excellent
20K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from CoverForYou
Thank you for reviewing our services, we’ll pass your feedback onto Susie to let her know you are happy with the service she provided.
I also wanted to thank you on behalf of Cover For You for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
As part of our mission to make sure we provide the best value and service to our customers we invest heavily in our loyalty club to provide extra benefits to our customers and I wanted to take this timeto remind you what is available to you. Our club is about rewarding those who purchase from us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless if you purchase again from us. The benefits include:
Discounts on over 400 U.K. brands (includingbig names such as Samsung, Curry’s, Cineworld, Odeon, Waitrose, Sainsbury’s,Tesco etc.).
Free to enter monthly prize draws, including prizes from a free coffee at Costa to a free holiday for a family.
Up to 20% off any insurance you take directly from us.
You can access the club at https://www.coverforyou.com/club/
Top service
Very pleasant, professional and charming. Sorted everything out quickly and was very informative, a pleasure to talk with.
22 August 2024
Nicky - Customer Services
Nicky was very helpful and assisted with my issue very quickly
20 August 2024
Reply from CoverForYou
Thank you for reviewing our services, we’ll pass your feedback onto Nkki to let her know you are happy with the service she provided.
I also wanted to thank you on behalf of Cover For You for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
We hope you are enjoying the benefits of the club and, we wanted to remind you that you can invite friends to the club, they will get 15% off any policy they buy from us and, immediate access to the club benefits!
You can access the club at https://www.coverforyou.com/club/
The gentleman on the phone was really…
The gentleman on the phone was really helpful and efficient in helping me get the product best suited for me. He knew what he was doing and was super friendly
12 August 2024
Reply from CoverForYou
Thank you for reviewing our services, we’ll pass your feedback onto the Roozbeh to let him know you are happy with the service he provided.
I also wanted to thank you on behalf of Cover For You for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
We hope you are enjoying the benefits of the club and, we wanted to remind you that you can invite friends to the club, they will get 15% off any policy they buy from us and, immediate access to the club benefits!
You can access the club at https://www.coverforyou.com/club/
Spoke to Charlie from Cover for you…
Spoke to Charlie from Cover for you insurance about amending my medical information. He was very pleasant, knowledgeable and answered all my queries and questions professionally.Was a pleasure to speak to someone who could answer all my questions, and amend my policy without any complications.
21 August 2024
Reply from CoverForYou
Thank you for reviewing our services, we’ll pass your feedback onto Charlie to let him know you are happy with the service he provided.
I also wanted to thank you on behalf of Cover For You for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
As part of our mission to make sure we provide the best value and service to our customers we invest heavily in our loyalty club to provide extra benefits to our customers and I wanted to take this timeto remind you what is available to you. Our club is about rewarding those who purchase from us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless if you purchase again from us. The benefits include:
Discounts on over 400 U.K. brands (includingbig names such as Samsung, Curry’s, Cineworld, Odeon, Waitrose, Sainsbury’s,Tesco etc.).
Free to enter monthly prize draws, including prizes from a free coffee at Costa to a free holiday for a family.
Up to 20% off any insurance you take directly from us.
Great Customer Service
Rang CoverForYou because the airline I was flying with cancelled my flight and I needed to amend my date of travel. I was worried that something like this was going to happen again so I wanted to start the insurance policy from today rather than when I flew.
Spoke to Charlie, he was very helpful, listened to all of my queries and amended my date of travel. He saved me some money explaining that I didn't need to change the start date of the policy because it already included a cancellation policy from when I took it out.
Great customer service, would definitely book travel insurance with CoverForYou again.
21 August 2024
Reply from CoverForYou
Thank you for reviewing our services, we’ll pass your feedback onto Charlie to let him know you are happy with the service he provided.
I also wanted to thank you on behalf of Cover For You for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
As part of our mission to make sure we provide the best value and service to our customers we invest heavily in our loyalty club to provide extra benefits to our customers and I wanted to take this timeto remind you what is available to you. Our club is about rewarding those who purchase from us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless if you purchase again from us. The benefits include:
Discounts on over 400 U.K. brands (includingbig names such as Samsung, Curry’s, Cineworld, Odeon, Waitrose, Sainsbury’s,Tesco etc.).
Free to enter monthly prize draws, including prizes from a free coffee at Costa to a free holiday for a family.
Up to 20% off any insurance you take directly from us.
You can access the club at https://www.coverforyou.com/club/
Nicky was very polite.
Nicky was very polite and helped to go through my medical questions with me. Nicky updated my policy accordingly. Thank you.
21 August 2024
Reply from CoverForYou
Thank you for reviewing our services, we’ll pass your feedback onto the Nikki to let her know you are happy with the service she provided.
I also wanted to thank you on behalf of Cover For You for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
We hope you are enjoying the benefits of the club and, we wanted to remind you that you can invite friends to the club, they will get 15% off any policy they buy from us and, immediate access to the club benefits!
You can access the club at https://www.coverforyou.com/club/
Really helpful with my enquiry
21 August 2024
Can't fault the service
Quick, efficient, friendly and polite. Can't fault Charlie.
Edit: Can't see the way to reply to the reply. But I think their robot might want to have a chat with Charlie about "his" pronouns and whether "she" is happy about them.
Good job their human staff are much better than their robo-repliers lol
21 August 2024
Reply from CoverForYou
Thank you for reviewing our services, we’ll pass your feedback onto the Charlie to let him know you are happy with the service she provided.
I also wanted to thank you on behalf of Cover For You for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
We hope you are enjoying the benefits of the club and, we wanted to remind you that you can invite friends to the club, they will get 15% off any policy they buy from us and, immediate access to the club benefits!
You can access the club at https://www.coverforyou.com/club/
Holiday of a lifetime …
We have a big holiday coming up. I had various queries regarding my policy to ensure that it meets our needs. Charlie was extremely helpful and patient in going through policy details to reassure me that all is covered. A big thank you to Charlie for putting my mind at ease.
20 August 2024
Reply from CoverForYou
Thank you for reviewing our services, we’ll pass your feedback onto the Charlie to let him know you are happy with the service she provided.
I also wanted to thank you on behalf of Cover For You for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
We hope you are enjoying the benefits of the club and, we wanted to remind you that you can invite friends to the club, they will get 15% off any policy they buy from us and, immediate access to the club benefits!
You can access the club at https://www.coverforyou.com/club/
Nicky was extremely helpful
Nicky was extremely helpful and a pleasure to talk to. Thank you
20 August 2024
Reply from CoverForYou
Thank you for reviewing our services, we’ll pass your feedback onto the Nikki to let her know you are happy with the service she provided.
I also wanted to thank you on behalf of Cover For You for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
We hope you are enjoying the benefits of the club and, we wanted to remind you that you can invite friends to the club, they will get 15% off any policy they buy from us and, immediate access to the club benefits!
You can access the club at https://www.coverforyou.com/club/
nikey was a great customer service…
nikey was a great customer service advisor. she sorted out my problem and even called me back because the computer system was playing up .
I was really happy with how she treated and spoke to me.
19 August 2024
Reply from CoverForYou
Thank you for reviewing our services, we’ll pass your feedback onto the agent to let them know you are happy with the service they provided!
I also wanted to thank you on behalf of Cover For You for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
As part of our mission to make sure we provide the best value and service to our customers we invest heavily in our loyalty club to provide extra benefits to our customers and I wanted to take this time to remind you what is available to you. Our club is about rewarding those who purchase from us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless if you purchase again from us. The benefits include:
Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon, Waitrose, Sainsbury’s, Tesco etc.).
Free to enter monthly prize draws, including prizes from a free coffee at Costa to a free holiday for a family.
Up to 20% off any insurance you take directly from us.
You can access the club at https://www.coverforyou.com/club/
Had to make a change to medical…
Had to make a change to medical conditions on my travel insurance and Nicky was so helpful and got the changes made within 10 minutes thank you so much
20 August 2024
Reply from CoverForYou
Thank you for reviewing our services, we’ll pass your feedback onto the agent to let them know you are happy with the service they provided!
I also wanted to thank you on behalf of Cover For You for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
As part of our mission to make sure we provide the best value and service to our customers we invest heavily in our loyalty club to provide extra benefits to our customers and I wanted to take this time to remind you what is available to you. Our club is about rewarding those who purchase from us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless if you purchase again from us. The benefits include:
Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon, Waitrose, Sainsbury’s, Tesco etc.).
Free to enter monthly prize draws, including prizes from a free coffee at Costa to a free holiday for a family.
Up to 20% off any insurance you take directly from us.
You can access the club at https://www.coverforyou.com/club/
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