CoverForYou Reviews 

I had to make changes to medical conditions. The process was really quick and easy. The call handler was really lovely. Thank you for a good experience

Diagnosed with prostate cancer, Christian dealt with empathetically and efficiently. Changing policy details as i was on the phone and all completed in one call

Dexter was the agent who answered my call he listened then took the necessary action to resolve my issue and explained in a way I understood. Would recommend both the company and Dexter to anyone

Diexter was extremely helpful when I called up to run through my medical Declarations. Very polite and kind. Highly recommend!

Mikhala was super helpful and very clear on the phone.

Required policy change this was completed without any issues and further advice given

Do not use this company. We had a medical emergency in Greece and got no help, apparently we were on an island with no hospital so were left overnight with no help. This was in April and we still haven’t got any medical expenses back! Not even an email or any communication! Tried calling and phone line is terrible very crackly and slow response where we could hardly hear them. When we finally reached someone they were useless, wait another week they said ….. gave us another number which was out of use.,,,,this service is ridiculously bad.
It's now 13.7.26 and we haven't heard anything! We would appreciate a call from a senior representative of your company ASAP!!!

Excellent customer service from Dikra. My query was dealt with effectively and efficiently. Totally recommend.

Bought a travel insurance policy and needed to update the medical declaration. Spoke with Sofia, who was lovely. Handled the update request swiftly and directed me to new email correspondence. Great customer service!

I called up to cancel a policy as I had found another provider who was cheaper.
The guy (didn't ask his name) was friendly, personable and professional. He made the whole process smooth and easy. Really impressed.
Made me think about the possibility of going back to them next year

Pleasant informative and helpful. Good quick renewal service. Thank you.

Rang to update a medical condition. Was dealt with very swiftly and clearly by dexter.Excellent service

Emily was really helpful I really recommend Cover for you as travel insurance.

I spoke to an agent called Sofia who was extremely friendly and helpful.

Fab, fast and friendly! Thanks!

Very helpful call with customer services regarding our travel insurance renewal. Had a few updates/changes to discuss and were all handled pleasantly and efficiently.

I had a query over the family policy and it was answered quickly and clearly. I did try via the chatbot but the responsiveness wasn't great and the clarity of the response wasn't good enough for certainty.

My suitcase was broken, crack and dent during processing on my flight to Hong Kong. I report to airline desk. Cathay Pacific Airline staff immediate issued a Property Irregularity Report(PIR) - promise this as the only doc needed for insurance claim. Several staffs insisted - for Years, Cathay Pacific issue Only PIR for claiming travel insurance. Airline insisted PIR is the same as damage report on insurance claim - they never heard about incomplete doc ever occur. But, AXA insisted PIR and Damage report is 2 kind of difference report. Then refuse to even accessing my claim - repeatedly suggested I hand in incomplete doc.

Request for a non-existed doc which airline would not issue at all. Then decline accessing claim? I am so regret on the outdated practice. Actually regret to even be their customer. If I could be trapped by these tiny trap, how could I trust when big issue happen.

I've used coverforyou for travel insurance quite a few times but have never had to contact them by phone before today. The call was answered immediately after i chose from the initial selections and spoke to a most helpful lady who answered my query clearly and professionally. All done and dusted in a couple of minutes, brilliant compared to most companies where you can phone them and be on hold for a long time and still not get your issue resolved at the end of it. I will keep using them for all my future travel plans

Very efficient and helpful customer service