I am happy my order arrived as fast as it did. The first time I ordered from this company it took 2 months to arrive. I appreciate the prompt service.
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See what reviewers are saying
This was an international purchase agreement. These types of transactions can take weeks to conclude. With COUTIE, I paid for the product and received in about two weeks. Packaging was great. Cus... See more
Communication around receiving my order and an expected delivery time would have been welcomed. I understood the timeframe that's given for custom products, but it would have been nice to know. As l... See more
Excellent service from start to finish with brilliant delivery service. Very comfy , I just love them.
Company details
Written by the company
Ready-to-wear label from Stuttgart, Germany creating modern menswear with a strong focus on quality, fit and innovation for an every day living. The Coutié customer always gets more than what he pays for.
Contact info
Boeblinger Strasse 149, 70199, Stuttgart, Germany
- mail@coutie.com
- www.coutie.com
4.6
Excellent
366 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent service from start to finish…
Excellent service from start to finish with brilliant delivery service. Very comfy , I just love them.
24 August 2025
Unprompted review
I am happy my order arrived as fast as…
I am happy my order arrived as fast as it did. The first time I ordered from this company it took 2 months to arrive. I appreciate the prompt service.
1 September 2025
Unprompted review
I didn’t have to wait long
I didn’t have to wait long and my trainers turned up in perfect condition
28 August 2025
Unprompted review
Unfortunately
Unfortunately, I can't provide any information about the product.
The delivery by FedEx is a real disaster.
It's been overdue for a week and there's no sign of improvement.
I need the product by September 21, 2025.
Why do you have such crappy shipping?
16 August 2025
Unprompted review
Reply from Coutié
Hi M, We’re very sorry to hear about your frustration with the delivery. We understand how important it is for you to receive your order on time.
According to FedEx tracking, there have been several delivery attempts, but unfortunately the package could not be handed over because no one was available at the delivery address. After each attempt, FedEx automatically returns the parcel to their local facility.
Please note that the shipment is not lost – it is still at the FedEx facility and available for delivery. To avoid further delays, we kindly recommend contacting FedEx directly with your tracking number to arrange a suitable delivery time or pickup at a FedEx location. If you still need support, please contact mail@coutie.com.
I feel great to have finally purchased…
I feel great to have finally purchased the VANS I've been wanting! They look so cool!
31 July 2025
Exactly how pictured
Exactly how pictured! Considering where it shipped from, it was pretty fast shipping.
1 August 2025
Unprompted review
Good product - great customer services
Good product. As described. Slight delay with delivery down fedex but the customer services at coutie were easily contactable and helpful. Top marks guys.
13 June 2025
Unprompted review
Love it
Solid gear, fast delivery, jeans could be a bit more flexible but look great so whatever
6 May 2025
Brilliant service
Brilliant service, I ordered the wrong size (my error) and they pre-empted and changed my order via a fast email. Great product too
22 April 2025
Unprompted review
Not good the wrong size shoe was sent…
Not good the wrong size shoe was sent to me and the company wants me to pay to get the right size never a company has ever asked me to do such a horrible thing
6 April 2025
Unprompted review
Reply from Coutié
Hi Craig, we're sorry to hear about your experience. As explained in our email exchange, the size selected during checkout was US 4.5, which was also confirmed in your order confirmation. Since this was not due to an error on our side, we kindly ask that the item be returned in order to receive the correct size or a refund. Best regards, Coutié Customer Service
💙💎🔥🖤😎🙌FRESH AF
Great products amazing quality fresh fits and high end top notch pristine quality all around 💙💎💯🔥💥
4 April 2025
Unprompted review
I would never buy a pair of shoes from…
I would never buy a pair of shoes from this company ever again!! And I buy a lot of shoes. Got the wrong size by accident, got shipped out of town on a job and missed the 14 day return policy. Shoes have never been worn, asked to send back for a refund once I got back to town. No response. Couturier customer service sucks and I will never buy a pair again from this shitty company that obviously has no customer compassion. Over priced as well. I can buy vans in the US for half the price. Keep the money
20 March 2025
Unprompted review
Reply from Coutié
Hi Wade, we're really sorry to hear you're experiencing an issue. Help is already on the way, please check your mailbox! :)
10/10 no notes
20 March 2025
Unprompted review
Unbelievably fast shipping to Australia…
Unbelievably fast shipping to Australia and product look great.
Absolutely will order from here again.
10 February 2025
Unprompted review
Great service & shipping & quality!
Ordered a Vans Old Skool "Old C Logo" #4 Custom and a Hooded Sweatshirt Black.
The payment process was smooth and went without any issues. Delivery was quick. Shoes and hoodie look amazing, same as on pictures. Quality is great.
28 February 2025
Really nice product and company
Communication with customer care was decent. Shoes are stunning. Shipping really fast
29 January 2025
Unprompted review
Incredible turnaround time
Incredible turnaround time! Beatiful shoes almost too nice to wear and ready for a display case!
5 February 2025
Unprompted review
Disappointed
2 stars because the design is so cool.
- 3 stars because the image was delaminating before I even opened the package.
I am afraid to wear them because the image will be in tatters within a week or two.
Great idea, poor execution
13 January 2025
Unprompted review
Reply from Coutié
Hi Shawn,
we're very sorry to hear that you're having an issue with one of our shoes. Unfortunately, we haven't been able to find any message from you that would have allowed us to assist you. For this reason, we've just sent you an email asking for more information. We'll surely find a quick solution for you. :)
Best regards,
Coutié Customer Service
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