Country Holidays Travel Chennai Reviews 

46
TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, most reviewers were unhappy with their experience overall. Consumers frequently expressed deep frustration regarding endless booking delays, explaining that they had to wait for many months or even up to a full year just to secure their scheduled trips. Many individuals also pointed out severe issues involving unfulfilled commitments, poor guidance from representatives, and prolonged struggles when attempting to obtain their due refunds. Some reviewers were happy with their trips, noting that their bookings were confirmed instantly and that the overall coordination throughout their vacations was completely seamless. Travelers additionally mentioned having pleasant and safe journeys, accompanied by polite support teams that provided clear and helpful information whenever questions arose during the trip.

What people talk about most

Holidays

People report ambiguous experiences with holidays, reflecting a stark contrast in customer feedback. While... See more

Booking process

Users describe negative interactions with the booking process, highlighting major issues such as unfulfilled... See more

Staff

Customers consistently note ambiguous experiences with staff, reflecting mixed feelings about team... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with deeply conflicting experiences reported.... See more

Service

Clients share ambiguous opinions on service. While some consumers report a truly enjoyable vacation with... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I have purchased the package for my trip to Banaras. My bookings have been confirmed instantly. I am very happy with the support and coordination provided by the booking team. Will share more expe... See more

Company replied

Rated 3 out of 5 stars

My experience with the recent purchase with Country Holidays Travel is quite satisfying. I have an average experience with the booking Team. I have received gift vouchers and holiday login details aft... See more

Company replied

Rated 3 out of 5 stars

As someone who enjoys traveling but also has concerns about comfort, safety, hotel quality, and planning, I can honestly say my experience with Country Holidays Travel was way better than I an... See more

Company replied


Company details

  1. Travel Agency

Written by the company

Country Holidays Travel India / Noida had started their journey with only 20 employees onboard, but with all their passion and diligence they have successfully surpassed their vision and they have grown up to be a happy family of over 500 employees. They consider CHTI as their own family because our employees who work here with their absolute dedication are all united with the same passion, same sincerity and same mission and they like to celebrate their spirit of togetherness year after year and cherish their bonds even more. They believe they are the backbone of their company and are a significant reason for their continuous growth.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 19% of negative reviews

Typically replies within 1 week

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2.4

All reviews

(46)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

Country Holidays Travel - Noida Customer Review

Country Holidays Travel provided an exceptional travel experience. Their services were punctual, and the customer care team was incredibly polite and responsive. They ensured all my inquiries were promptly addressed, making me feel valued and well taken care of. I highly recommend them for their top-notch service and professionalism.

2 January 2024
Unprompted review
Rated 1 out of 5 stars

Fraud company Country Holliday Travels India

Hi, I have taken a membership from Country Travel India Limited. They told the membership comes with a cooling period. We have paid the membership and we have seen bad reviews, lot of their customer service numbers are blocked, we immediately raised cancellation of membership and asked to refund money. None of the company members are responding to that. They replied some emails that they will refund the money and some emails are saying no such cancellation policy is available. This is one of the cheating companies i ever seen in my life. I have raised my legal notice via a bank which currently they are dealing. I would like to inform all people not to go for their membership as I was struggling last 6 months to get my refund. However, I will not leave this issue as I will go to Media and court to fight against them

28 February 2023
Unprompted review

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