The Cotswold Company - Leamington Spa Reviews 80

TrustScore 4.5 out of 5

4.7

Parade 35-37, CV32 4BL Royal Leamington Spa, England, GB


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Rated 5 out of 5 stars

Cannot recommend more highly. Not cheap but you pay for what you get which is really solid well made smart durable furniture all delivered and assembled in a very polite efficient & professional way i... See more

Company replied

Rated 5 out of 5 stars

Great company to deal with. The staff in Leamington Spa branch were extremely helpful and accurate with their advice and delivery times for two new sofas. They arrived exactly on the due dates. Deliv... See more

Rated 5 out of 5 stars

Because I ordered from a Cotswold store, the delivery men unpacked and brought the bookcase to the room I wanted it in. Very thoughtful and supportive. As for the beautiful bookcase. It's timeless an... See more

Rated 5 out of 5 stars

Just want to say a massive thank you to Evan from the Leamington store. He went above and beyond for us when our order was delayed and could not have been more helpful. Fantastic customer service and... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Furniture Store
  3. Living Room Furniture Store

Written by the company

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Written by the company

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Contact info

  • Parade 35-37, CV32 4BL, Royal Leamington Spa, England, United Kingdom

  • 01926 956540

4.7

Excellent

TrustScore 4.5 out of 5

80 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Delivery service excellent

Delivery service excellent. Good communication and arrived on time. Bernard and Stefan, the delivery drivers, were very courteous and helpful.

28 May 2026
Unprompted review
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Reply from The Cotswold Company - Leamington Spa

Good afternoon Roger Howell,

We're so glad to hear your delivery was excellent, with good communication and on-time arrival. We appreciate your kind words.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Rated 5 out of 5 stars

My best shopping experience of bank holiday weekend!

I visited the Leamington store last weekend. The layout is beautiful and the furniture on display communicates immediately a sense of high-quality merchandise. I must commend Paul whose manner, helpfulness and knowledge were exemplary.

23 May 2026
Unprompted review
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Reply from The Cotswold Company - Leamington Spa

Good afternoon John R,

We're so pleased you enjoyed your visit to our store and appreciated the quality of our merchandise. It's wonderful to hear our team member was exemplary. Thank you for your positive feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Rated 5 out of 5 stars

Cannot recommend more highly

Cannot recommend more highly. Not cheap but you pay for what you get which is really solid well made smart durable furniture all delivered and assembled in a very polite efficient & professional way in my case by Gary & Jake. Highly impressed& no complaints. 5 out of 5 stars.

20 May 2026
Unprompted review
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Reply from The Cotswold Company - Leamington Spa

Good afternoon Anthony Winnington,

We're so pleased to hear you're impressed with the quality of our furniture and the professional delivery and assembly. Thank you for your wonderful feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Rated 5 out of 5 stars

Great products and reasonable prices

Found what I was looking for and the assistants gave them to me in a plastic sealed bag to make sure they didn’t get wet as it was raining. These little touches make a big difference.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

shop to delivery

From Paul in the shop, through to delivery from Ryan & Satar all very friendly and helpful.

13 May 2026
Unprompted review
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Reply from The Cotswold Company - Leamington Spa

Good afternoon AK,

We appreciate your positive feedback! We're happy our team was friendly and helpful.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Rated 5 out of 5 stars

Massive thank you to Evan!

Just want to say a massive thank you to Evan from the Leamington store. He went above and beyond for us when our order was delayed and could not have been more helpful. Fantastic customer service and very friendly! Delivery was very smooth and tidy. Would not hesitate to order again.

3 April 2026
Unprompted review
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Reply from The Cotswold Company - Leamington Spa

Good morning Charlotte Wale,

We're delighted to hear about the fantastic support you received at our Leamington store. We appreciate your noting the smooth delivery. Thank you for your positive feedback; we're glad you had a great experience!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Rated 5 out of 5 stars

Makes our house a home. Timeless bookcase that goes with everything.

Because I ordered from a Cotswold store, the delivery men unpacked and brought the bookcase to the room I wanted it in. Very thoughtful and supportive. As for the beautiful bookcase. It's timeless and goes with everything. It even has adjustable feet to stabilise it if the floor is slightly uneven. This is my 9th or 10th purchase from Cotswolds - every piece making our house a home.

28 April 2026
Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, both at the store and over the phone at leamington. Delivery was very punctual and Charlie and Matt were really friendly and helpfull. Highley recommend.

1 May 2026
Unprompted review
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Reply from The Cotswold Company - Leamington Spa

Good afternoon Mr Paul Day,

We appreciate you sharing your experience. We're happy to hear that our staff were helpful and the delivery was punctual. It's great to know the delivery team was friendly!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Rated 5 out of 5 stars

Our new Cotswold sofas

Just had our new sofas delivered by Bernard and Igors, both lovely, polite and professional chaps. The sofas look fantastic in their new home, alongside our Cotswold furniture 😀

28 April 2026
Unprompted review
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Reply from The Cotswold Company - Leamington Spa

Good afternoon Nigel Evans,

We're happy to hear that the delivery team was lovely, polite, and professional. It's great that the sofas look fantastic alongside your other furniture. We appreciate your positive feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. The staff in Leamington Spa branch were extremely helpful and accurate with their advice and delivery times for two new sofas. They arrived exactly on the due dates.
Delivery carried out by Bernard & Janis who were on time, polite and very helpful. The sofa was positioned in the right place in the right room.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Positove Interaction with staff

Interaction with staff, very positive. All polite and knowledgeable Planned to order on line but prefer to keep stores on the high street. Good selection of products and layout of goods in store. Will definitely return.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

First time visit and very impressed

First time visiting the shop and was impressed by the amount of furniture available to see. We were allowed to browse but offered help when needed. Good advice and support given which enabled us to purchase the perfect furniture

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Great first experience

From beginning to end dealing with this company has been a pleasure
I wanted to see the actual item I was buying so I called in to the Leamington Spa branch. The lady I spoke to was knowledgeable and helpful and my order was placed with minimum fuss. I could choose a date and time slot to suit and I received immediate confirmation by email
The delivery guys, Sam and Igors, were friendly and helpful. They unpacked my item, placed it where it needed to be and took away all the rubbish! They showed me where the alternative door handles were and how to change them. Really cheerful and pleasant considering it was 7am!
Will definitely purchase from this company again

27 March 2026
Unprompted review
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Reply from The Cotswold Company - Leamington Spa

Good afternoon Ms Terry McGreevy,

We're happy to hear that you had a great experience with us, from start to finish. It's great to know that the team member at the branch was helpful and that the delivery went smoothly. Thank you for your positive feedback; we appreciate it.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

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