While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

4.0

Great

TrustScore 4 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Monkey Puzzle surgery


We had three tree surgeons around to quote for some work on our two Monkey Puzzle trees. There was a lot of dead wood and needed careful surgery. We chose Connick as their quote was competitive and the customer service was the best. The team of Chris Tom and Scott were excellent. Extremely efficient and courteous and nothing was too much trouble. As you can imagine scaling up complex trees like these was no easy task but Chris made light work of it. The trees now look extremely healthy and hopefully will survive another 100 years. The clearing up was immaculate. I would recommend Connick to anybody. Thanks guys!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Harry and Bradley were polite helpful and cheerful. They took trouble to do what I wanted and left the site clean and tidy. Highly recommended.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent work

The initial quotation was very fair and competitive. Zoe in the office provided excellent communication wrt the booking. Alfie and Evan arrived promptly and throughout the day they were both very professional and friendly. The tree work was exactly as I’d hoped and they left the ground area immaculately tidy. I will be using them from now on.

9 March 2026
Unprompted review
Rated 1 out of 5 stars

Encountered one of their vehicles…

Encountered one of their vehicles towing a small mulcher trailer on the M25 junction with M23 this morning. I hardly think doing 70 in the outside lane (illegal) lends itself to responsible driving. The wheels on the trailers have a maximum speed rating and could have blown out at that speed causing carnage. The company could have been sued as well as the driver getting banned. I hope they give this driver the warning he deserves. Next time it’ll be the police!

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Tony and Ryan

Tony and Ryan arrived yesterday and worked hard for hours they were very pleasant men with a great work ethic, they were polite and very helpful.
Unfortunately the machine broke and they had to come back another time, and by the next morning they were here finishing the job.
Great work

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional work by Jamie and Tim.

I am so impressed with the work done by Connick Tree Care on the 2 very overgrown trees in front of my small block of flats.
Jamie and Tim were extremely friendly, polite, hardworking and followed all health and safety protocols. They also dealt with a very drunk and difficult resident of the flats in a very calm and polite manner.
I would highly recommend Connick Tree Care and especially Jamie and Tim.Their work is exceptional. Thank you so much guys.

3 April 2025
Unprompted review
Rated 1 out of 5 stars

If I could give zero I would!

If I could give zero I would!! Charged a lot of money, wreaked plants & grass as they just let huge boughs drop from high up! Threw equipment on flowerbeds , crushing plants & turned up in a massive lorry which the hadn’t warned about which in turn damaged our manhole in our driveway.
My husband had to go out & supervise the clearing up as they thought that blowing small branches, twigs & sawdust onto the flower beds was acceptable!
I have just used another contractor to remove another large oak & the difference in approach is incredible! No comparison.
I do NOT recommend using Connick Tree Care !

8 January 2024
Unprompted review
Rated 1 out of 5 stars

Careless and arrogant

Careless and arrogant. They did a very visible and not easily reparable damage to our garden without our permission and didn't even apologise for their illegal actions, let alone suggesting any remedy. I spent a lot of time trying to reason with them in order to find a solution - in vain. They just laughed it off. Would not recommend.

7 April 2022
Unprompted review
Rated 5 out of 5 stars

Really impressed

Asked them to come out and quote to winter wash our trees. They gave us loads of info, including a printed sheet with a list of things we could do to help. Then they said we should try ourselves to save money and didn't charge us for the visit or the advice. Really impressed

16 October 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look