Still awaiting a response to my review on Conforama Vergiate from August 25, 2023. Sept. 14: Still awaiting a response to my review on Conforama Vergiate from August 25, 2023. Obviously not true th... See more
Company replied
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Still awaiting a response to my review on Conforama Vergiate from August 25, 2023. Sept. 14: Still awaiting a response to my review on Conforama Vergiate from August 25, 2023. Obviously not true th... See more
Company replied
CONFORAMA'S "GET IN TOUCH NOTE" BELOW - THE FIRM STILL REFUSED TO PAY UP, DESPITE A WRITTEN AGREEMENT WITH MY ITALIAN LAWYER. CONFORAMA PROMISED IN WRITING TO PAY eURO 305 IN COMPENSATION AN... See more
Company replied
Disponibilità, sicurezza, intervento immediato, apertura al dialogo per eventuali segnalazioni di inadeguatezza.
Company replied
Personale di vendita preparato e disponibile.
Company replied
Conforama Più è il tuo Ecosistema Casa dove trovare tutto ciò che serve per arredare e vivere al meglio ogni ambiente della tua vita quotidiana. La nostra offerta spazia dall’arredamento completo per la cucina, il salotto, la camera da letto e il bagno, con una specializzazione nel mobile su misura per personalizzare ogni spazio secondo i tuoi gusti. Oltre a mobili, divani, letti ed elettrodomestici, in Conforama Più trovi un assortimento vastissimo che include bricolage, detergenza, pet care, casalinghi e giardinaggio, rendendoci il punto di riferimento unico per ogni necessità domestica. Il nostro obiettivo è offrire soluzioni che combinano stile italiano, sostenibilità e accessibilità, grazie anche a un team di esperti pronti a seguirti nella progettazione della casa dei tuoi sogni e nell'ottimizzazione degli spazi. Siamo presenti su tutto il territorio nazionale con 19 grandi punti vendita Conforama Più e 7 negozi ConfoCity vicini ai centri città, dove spesso potrai trovare anche gallerie commerciali ed Emmezeta Moda, il nostro brand di abbigliamento per tutta la famiglia. Grazie al nostro negozio online e alla nostra rete capillare di store fisici, siamo sempre pronti a soddisfare ogni tua esigenza con funzionalità e una convenienza mai vista. Scegli Conforama Più per arredare, creare e vivere la tua casa con uno stile unico: ti aspettiamo per farti scoprire tutto il valore del nostro Ecosistema Casa.
Via Baroldo 4, 21010 , Cardano al Campo (VA), Italy
Replied to 98% of negative reviews
Typically replies within 1 week
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Still awaiting a response to my review on Conforama Vergiate from August 25, 2023.
Sept. 14: Still awaiting a response to my review on Conforama Vergiate from August 25, 2023. Obviously not true that Conforama responds to negative reviews within a week.

Reply from Conforama Più
Disponibilità, sicurezza, intervento immediato, apertura al dialogo per eventuali segnalazioni di inadeguatezza.

Reply from Conforama Più
Great customer service and super helpful staff.

Reply from Conforama Più
Personale di vendita preparato e disponibile.

Reply from Conforama Più
CONFORAMA'S "GET IN TOUCH NOTE" BELOW - THE FIRM STILL REFUSED TO PAY UP, DESPITE A WRITTEN AGREEMENT WITH MY ITALIAN LAWYER.
CONFORAMA PROMISED IN WRITING TO PAY eURO 305 IN COMPENSATION AND TO ORDER THE MISSING PARTS FOR THE KITCHEN BY 31.01.23 (FOLLOWING ORDER IN AUGUST 2022).
CONFORAMA FAILED, FAILED, FAILED. APPALLING CUSTOMER SERVICE AT THE FASANO STORE.
History:
Bought and paid in full for a new kitchen plus furniture from Conforama, Fasano. Fitters of kitchen drilled through mains water pipe, part flooding house. Emergency plumber called because Conforama fitters had no idea what to do. Extensive wall damage caused accessing pipework to stop flow of water. Conforama fitters left without completing installation. The fitters also failed to leave all the kitchen parts required to complete the installation.
After 13 days Conforama management at Fasano has failed to accept responsibility, has failed to acknowledge liability, has failed to supply missing parts, has failed to pay for the damage caused to be rectified despite being contacted by me and my Italian lawyer.
Credit card dispute initiated, formal legal action against Conforama will be started to include legal costs. Appalling service - avoid Conforama.

Reply from Conforama Più
Placed order online as website was showing all available in Sassari . After few days and no communication we went to the store ... Staff unhelpful and borderline rude . No desire to assist at all. Single item not available and they would not give us anything. Asked to cancel and we were told to do it online but there is not online form ... Email address sends you back to the same store ... I'm down over 600 euro and nobody is trying to help . Outages. Will be refinishing our kitchen here but not a chance I spent money there !
Great experience with this order.
I had to wait 2 months to receive the bed as it was coming from a different region but I was told about it.
The delivery guys were on time, polite and very professional.
Good quality great costumer service
10/10
Very bad service, also very rubbish furniture. Cheaply done, take ages to receive, the assembly team is incompetent, the customer service is incompetent and useless. don't recommend this shop or service whatsoever. Also very expensive for the price you have to pay. Stay away from it!
L operatrice del call center molto gentile e disponibile
PDV ben assortiti in tutte le categorie merceologiche, consigliato
Personale disponibile e cortese consegna perfetta
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