Really nice staff, first class. Friendly and professional service. Lovely clinic, Im looking forward to wearing my first pair of extremely snazzy glasses.
Location
Switch location157 High Street, Newcastle upon Tyne, NE3 1HE Newcastle upon Tyne, GB
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See what reviewers are saying
Some of my contact lenses I received were not correct - obviously ordered wrong and not checked. Awaiting reorder.
I have nothing but praise for Concept, especially the staff who could not be more helpful or professional.
A special thank you to Jim (optometrist) and Rahill and Michelle (dispensing assistants) for my recent eye test at Concept Eye Clinic, Gosforth. The examination that was conducted by Jim (in total... See more
Company details
Information provided by various external sources
Concept is really all about You! Our vision is to provide a gold standard in eye care at your service. Since the inception of our flagship boutique clinic in Newcastle, the brand has inspired love and loyalty from our patients and the well travelle...
Contact info
157 High Street, Newcastle upon Tyne, NE3 1HE, Newcastle upon Tyne, United Kingdom
number one shop of glasses
11 December 2025
Unprompted review
Really nice staff
Really nice staff, first class.
Friendly and professional service. Lovely clinic, Im looking forward to wearing my first pair of extremely snazzy glasses.
17 February 2025
Unprompted review
Thank you Concept
A special thank you to Jim (optometrist) and Rahill and Michelle (dispensing assistants) for my recent eye test at Concept Eye Clinic, Gosforth. The examination that was conducted by Jim (in total privacy) was exceptional. It was a more detailed and far more in depth investigation than anything I have previously experienced in any high street optician. The scientific data from the test was displayed on an overhead projector using the most advanced equipment available and Jim interpreted it for me in 'lay-man's' terms. He detected a small shadow at the rear of my eye and pointed it out on the display screen, reassuring me that this was harmless and it had probably been there all of my life. This made me think that I would still be unaware of this had I continued with basic eye tests on the high street. The combination of Jim's expertise and dedication with the most advanced hi-tech equipment re-assured me that if any problem did occur with my eyes in future, it would be detected at the very earliest opportunity and dealt with in a timely manner to get the most optimum outcome.
The following process of choosing and fitting of my glasses, again using the latest technology to obtain exact measurements, was also far superior than anything I have previously experienced at any other clinic. Rahill and Michelle have the ability to put you at ease and make you feel that the whole experience is tailored around you rather than you being 'just another number'. Their friendliness and affable hospitality were second to none. Can't recommend Concept enough. Anthony Major
31 July 2021
Unprompted review
I have nothing but praise for Concept
I have nothing but praise for Concept, especially the staff who could not be more helpful or professional.
26 November 2020
Very good thank you
Very good thank you. Best wishes to Rahil and George. Au revoir to Gabriel.
Alice and Richard Slack.
19 November 2020
Re-order -Some of my contact lenses I received…
Some of my contact lenses I received were not correct - obviously ordered wrong and not checked. Awaiting reorder.
23 July 2020
Unprompted review
professional quick and helpful
professional quick and helpful- and the frames and glasses are varied and from some unusual designers
15 July 2020
Unprompted review
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