Computerassistance Reviews 3

TrustScore 4 out of 5

4.0

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Company details

  1. Computer Service

Written by the company

Computer Assistance offers a friendly, affordable service for homes & businesses in Oxford and beyond. We have a large computer shop on the Oxford Road and offer Remote, On-site and an in-shop services


Contact info

4.0

Great

TrustScore 4 out of 5

3 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Excellent knowledgeable service.

My PC died on Monday. I was pretty certain that it was the power supply, but I didn't have a spare, so I took it to Computerassistance. They confirmed my suspicions, but had to order in a suitable new one. I was also suffering from a very annoying OS bug which they said they would also take a look at.
I picked it up this afternoon, all fixed. I'm kicking myself because the fix for the bug had been suggested to me, but I thought it unlikely that my anti-virus software would block all pages on all browsers, but it had.
Overall a good experience, friendly and helpful (carried my heavy PC to and from my car!) . Highly recommended.

14 September 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service and were able to fix my PC quite quickly. I would recommend them.

16 August 2022
Unprompted review
Computerassistance logo

Reply from Computerassistance

We are grateful for your custom and look forward to seeing you again.

Rated 5 out of 5 stars

Small, friendly and very efficient

Have used these guys for a while, fixing PC's and solving network issues. Would thoroughly recommend them as their level of expertise is exceptional.
When it all goes horribly wrong, these folks are well worth knowing.

6 June 2011
Unprompted review
Computerassistance logo

Reply from Computerassistance

We are grateful for your custom and look forward to seeing you again.

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