The whole process couldn't be easier. from an initial phone call where I spoke to Katie, she very professionally talked me through the process of ordering from home and picking up my components in p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Samantha Clarke was very helpful throughout the whole process, including some complexity with shipping parts overseas. Would happily do business again. Thank you
Company replied
I was unable to buy items from company, because I haven't so called EORI and VAT numbers. I'm a private person, I was intending to buy small amount of parts for my personal project. I could be w... See more
Company replied
Excellent! Samples rapidly delivered, parts ordered and deliverd just as quickly. Good realistic prices make them suitable for use in a production enviroment, rather than the crazy prices some other... See more
Company details
Written by the company
Components Direct is your trusted online supplier of fasteners and components, making it easy for both businesses and individuals to order the parts they need quickly and with confidence. Our user-friendly e-commerce platform provides direct access to a wide choice of products, all available from stock and ready for fast delivery across the UK. We supply a wide range of customers, from large manufacturers and trade professionals to DIY enthusiasts and hobbyists. Whether you are sourcing components for a major project or simply need a reliable supplier for everyday essentials, Components Direct is here to provide a solution. Our range covers everything from fasteners and fixings to specialist components, helping you find exactly what you need in one place. Quality is at the heart of everything we do. Our service is backed by ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 certifications, which means every product we supply meets strict standards for quality, safety and environmental responsibility. Alongside our wide product choice, we pride ourselves on delivering excellent customer support. Our experienced team is always available to answer questions, provide guidance and ensure your order is handled with care. At Components Direct we combine reliability, convenience and service to make sourcing fasteners and components as straightforward as possible.
Contact info
Nunn Close, Huthwaite, NG17 2HW, Nottingham, United Kingdom
- 01623 788400
- sales@comdir.co.uk
- www.components-direct.com
Good fast delivery
Good fast delivery. However the postage charge for the one sample I ordered was exorbitant.
21 April 2026
Samantha made our enquiry so easy from…
Samantha made our enquiry so easy from start to finish.
23 April 2026
Unprompted review
Reply from Components Direct
Dear Mick,
Thank you for your review.
It is great to hear that Samantha made your enquiry so easy from start to finish. We always aim to keep things simple and straightforward, so it is lovely to know this came through in your experience.
I will be sure to pass your kind words on to Samantha; she will really appreciate it.
Thanks again for your feedback. We look forward to working with you again in the future.
Kind regards,
The Components Direct Team
Bar Door Handles-Humberg 22 Diameter-HAN383-SS r
Description of the bar door handles was perfect and the delivery time excellent. Thank you
5 April 2026
Reply from Components Direct
Dear Changz,
Thank you for taking the time to leave us your review.
It is great to hear that the description of the door handles was clear and accurate. We are glad your order arrived quickly. We always aim to provide detailed product information and reliable delivery. It is brilliant to know this met your expectations.
Thank you again for your feedback, and we hope to support you again in the future.
Kind regards,
The Components Direct Team
Reply from Components Direct
Dear Matthew,
Thank you for your review.
We really appreciate your kind words and are pleased to hear you found our customer service proactive.
Providing quick, helpful support is something we always aim for, so it is great to know this stood out in your experience.
Thank you again for your feedback. We look forward to working with you again in the future.
Kind regards,
The Components Direct Team
The whole process couldn't be easier
The whole process couldn't be easier. from an initial phone call where I spoke to Katie, she very professionally talked me through the process of ordering from home and picking up my components in person, as i live only a few miles away.
When I went to pick up my order I was met by a very personable young man who found my order for me.
I would not hesitate to order again from Components Direct.
9 April 2026
Unprompted review
Reply from Components Direct
Dear Roger
Thank you very much for taking the time to leave such a detailed review of your experience with Components Direct.
We are pleased Katie was able to guide you clearly through ordering from home and arranging collection, especially as you are based locally.
It is also lovely to hear your visit went smoothly when collecting your components and that our team made you feel welcome and looked after.
At Components Direct, we always aim to provide helpful customer service and flexible options such as local collection, so it is fantastic to know this came across in your experience.
Thank you again for your kind words and recommendation. We look forward to supporting you again in the future.
Kind regards,
The Components Direct Team
Very positive experience all round
Samantha Clarke was very helpful throughout the whole process, including some complexity with shipping parts overseas. Would happily do business again. Thank you
9 April 2026
Unprompted review
Reply from Components Direct
Dear Andrew,
Thank you very much for taking the time to write your review.
It's great to hear you had such a positive experience from start to finish. Overseas shipping can sometimes be tricky, so I am glad Samantha was able to sort it out and make things easier for you.
Thank you again for sharing your experience. We would love to work with you again in the future.
Kind regards,
The Components Direct Team
Excellent Customer Service!
Samantha Clarke has made the whole customer experience a pleasure. Always communicative, keeping me informed throughout the sales process. Products arrived on time as promised and were perfect for our requirements.
31 March 2026
Unprompted review
Reply from Components Direct
Dear Mark,
Thank you for taking the time to write your review.
We are pleased to hear that Samantha provided such great service and kept you informed throughout the process. It is also good to know your products arrived on time and were perfect for your requirements.
Your feedback is greatly appreciated and we look forward to supporting you again in the future.
Kind regards,
The Components Direct Team
Fantastic customer service from Katie
Fantastic customer service from Katie! Helped me identify my requirements very quickly and I promptly ordered.
24 March 2026
Unprompted review
Reply from Components Direct
Dear Brain,
Thank you very much for your kind review.
It is great to hear that Katie was able to quickly understand your requirements and get you sorted without any hassle. We always strive to make the process as smooth and straightforward as possible, so your feedback is truly appreciated.
I'll pass this on to Katie, she'll be delighted.
Thank you again for taking the time to share your experience. We look forward to supporting you again in the future.
Kind regards,
The Components Direct Team
Reply from Components Direct
Dear Mark,
Thank you for taking the time to leave us a 5-star review. We’re really pleased to hear that you had an excellent experience with our service.
Our team always aims to provide a smooth and reliable service, so it is great to know this came across in your order.
We appreciate your support and look forward to helping you again in the future.
Kind regards,
The Components Direct Team
Reply from Components Direct
Dear Philip,
Thank you for taking the time to write a review for us.
We are really pleased to hear you were happy with the service. We appreciate you sharing your feedback. It not only means a great deal to us but also helps others make an informed decision when purchasing from Components Direct.
We look forward to supporting you again in the future.
Best regards
The Components Direct Team
Reply from Components Direct
Dear Bryan,
Thank you for taking the time to leave us a 5-star review on Trustpilot!
We are pleased to hear everything arrived next day and met your requirements. If you need anything else in future our team will be happy to help.
Best regards
The Components Direct Team
Excellent service
I needed a replacement for a broken kitchen cupboard hinge. Katie kindly sent me photos of their stock item so that I was reassured that I was ordering the right item, which was then delivered very quickly.
26 January 2026
Unprompted review
Reply from Components Direct
Dear Graham,
Thank you for taking the time to leave such a positive review. Your feedback not only means a lot to us but also helps others make an informed decision when buying from Components Direct.
We are really pleased to hear that Katie was able to support you by sending photos to help you choose the correct kitchen cupboard hinge and that your order arrived quickly.
We will be sure to pass your kind feedback on to Katie and the team.
We truly appreciate your support and if you ever need anything else, we are always happy to help.
Best regards,
The Components Direct Team
Great service and resolved an issue…
Great service and resolved an issue with stock within minutes.
19 January 2026
Reply from Components Direct
Dear Dave,
Thank you for taking the time to leave a review. We're really pleased to hear that our team was able to resolve the stock issue so quickly. Providing a responsive and reliable service is something we take great pride in and your feedback is greatly appreciated.
We look forward to helping you again in the future.
Best regards,
The Components Direct Team
First Class Customer Service
Telephone enquiry with Samantha.C regarding a number of parts requiring quotation.
Service from Sam was warm, welcoming and knowledge of all products was first class and helpful
Thank you.
Martin.S -
4 December 2025
Unprompted review
Reply from Components Direct
Dear Martin,
Thank you for sharing such a positive review. It is great to hear that your call with Samantha was helpful and that her knowledge and friendly approach made a difference.
We'll make sure your comments are passed on to her.
If you ever need more support or have another enquiry we are always here to help.
Best regards
The Components Direct Team
Excellent service and communication…
Excellent service and communication from the sales team.
30 October 2025
Reply from Components Direct
Dear Ronnie,
Thank you for taking the time to leave such a positive review. It is great to hear that our sales team provided excellent service and clear communication. The team at Components Direct always aims to make the process as smooth and straightforward as possible so your feedback really means a lot.
If you ever need anything in future we are always here to help.
Best regards,
The Components Direct Team
Reply from Components Direct
Dear Angela,
Thank you for your 5-star review! We’re delighted to hear that you found our service fast and efficient. Your feedback means a lot to us and we’re pleased we could provide the level of service you expect.
We look forward to helping you again in the future.
Best regards,
The Components Direct Team
Superb service
I needed edge cable clips urgently to finish a job (with a customer waiting).My parts bin was nearly empty and my local supplier had gone out of business
( ouch!). Parts Direct had a clear table of the parts available and at 23.00 hrs I was able to get an order in and received it on time within 24hrs. Bacon saved! Superb service, thanks. Steve Head
24 September 2025
Reply from Components Direct
Dear Steve,
Thank you for taking the time to leave us a 5-star review on Trustpilot!
We’re really pleased we could help you out at short notice and get the edge cable clips to you in time to finish your job. It’s great to hear our website made it easy to find what you needed and that the order arrived quickly.
We really appreciate your feedback and look forward to helping you again in the future.
Best regards,
The Components Direct Team
Great experience buying from Components Direct
I had a good experience buying from Components Direct. They made sure the item suited my requirements. When they realised it was out of stock they sent me a similar one which was more expensive for the same cost.
It arrived a couple of days after I ordered it.
31 July 2025
Reply from Components Direct
Dear Hedy,
Thank you for leaving us a 5-star review on Trustpilot!
We’re really pleased to hear you had a great experience with us. It’s important to us that our customers receive the right solution, so we’re glad we could provide a suitable alternative at no extra cost.
If there’s anything else we can help you with in the future, please don’t hesitate to get in touch.
Best regards,
The Components Direct Team
Prompt and fair action
Shout out to Components Direct for responding to my email post-order to cancel the online purchase when i realised the part would not fit. Thank you
18 July 2025
Reply from Components Direct
Dear Max,
Thank you for leaving us a 5-star review on Trustpilot!
We’re pleased we could assist you promptly and cancel your order without any hassle. It’s important to us that our customers feel supported both before and after placing an order.
If you need help finding a suitable part or have any future enquiries, we’re always happy to help.
Best regards,
The Components Direct Team
Samples helpful
I ordered some samples which made it much easier to decide what I wanted. All arrived in a couple of days, and were clearly labelled.
Went on to order everything I needed and again arrived in a couple of days.
16 May 2025
Reply from Components Direct
Dear Philip,
Thank you for leaving us a 5-star review on Trustpilot!
We’re glad to hear the samples helped you make the right choice and that everything arrived promptly and clearly labelled. It’s great to know your full order followed just as smoothly.
If we can help with anything else in the future, please don’t hesitate to get in touch.
Best regards,
The Components Direct Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.