Long time user of their browser extension and always activate the cash back before I make a qualified purchase. I also receive an email each time I activate. Noticed my cash back balance hasn't increa... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have multiple cash back offers that are past the 45 days , I have sent proof of orders, screenshots, delivery notifications... as requested by RMN twice, yet issues still not resolved. My offers... See more
Company replied
Very disappointed with this no customer service mess. I prefer to talk to a human beings. Saving money while making money doesn't always work , the goal should be to help increase new customers with g... See more
Company replied
I have had a wonderful experience using RetailMeNot. The site is easy to use, and I usually find promo codes that actually work. I like how simple it is to search for a specific store and quickly se... See more
Company replied
Company details
Written by the company
RetailMeNot's been making 'add-to-cart' effortless since 2006 – whether you're shopping through our website, browser extension, or RetailMeNot Rewards app. We've built relationships with Fortune 500 retailers in clothing, beauty, travel and tech to secure exclusive codes and cash back offers for you. Our buying guides are trusted by NBC News, Forbes, AARP and Good Morning America. In-house experts hand-verify deals and remove ended codes ASAP. Shop with us, and every purchase becomes a smart one!
Contact info
301 Congress Ave, 78701, Austin, United States
- www.community.retailmenot.com
3.5
Average
250 reviews
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I always shop on retail me not
I always shop on retail me not. I earned $98 back. I do not know why people are saying its not working it definitely works for me. I love it.
9 October 2020
Unprompted review
Reply from RetailMeNot
Thanks for sharing your review Jill! We're so glad to hear that we've helped you make everyday life more affordable.
I havent got a single deal that works…
I havent got a single deal that works but yet it says theres 100s of people who used it today. Stop capping those numbers are fake and i think the whole thing is fake too
25 September 2020
Unprompted review
Reply from RetailMeNot
We're sorry to hear that you've had were not able to find relevant savings while using RetailMeNot. Users and community members post many of the offers listed on RetailMeNot and at times, a user might share a coupon that is incomplete or incorrect. We do everything we can to validate all content that comes in to make sure we have as many coupons available as possible so that we can help you save money when you shop! We absolutely appreciate your feedback to help keep our store pages clean and up to date. If you find any other offers that do not work for you, please click the 'Thumbs Down' button or leave a comment to let us and other users know about your experience. We monitor feedback like yours and will take necessary action if we notice any trends.
I received an email from Retail Me Not…
I received an email from Retail Me Not saying my rebate account has been red flagged. When I contacted them I was given a generic answer of there was suspicious activity on my account. I was very concerned that my account had been hacked because I hadn’t used the rebate account in over 2 years. I sent all the info to customer service that was asked of me and was told again my account was suspended and I would no longer be able to qualify for rebates. I continued to ask why and was never given an answer and now they have ignored my emails.
14 September 2020
Unprompted review
Reply from RetailMeNot
We do intermittently review our user base. As we see more history and data, your account could potentially be reinstated. Please keep in mind you may continue to take advantage of any coupon codes and/or sales offered on RetailMeNot, and we hope you consider doing so.
None of the Discount Codes Actually Work
What a waste of a site. I have for a few years been referring to this site while shopping online to see if there are any available coupons. They have coupons for all sorts of sites/retailers, large and small, but I have only ONCE found a code that actually works here. I also dislike that every time a visitor clicks on the button to See or Copy a code, the site is programmed to open the retailers site in a new tab (I'm assuming pay-per-clicks or affiliate marketing is to blame for this behavior), while also reloading the page and popping up a modal/box where visitors must click a Copy button, again.
Garbage site set up simply for selling ads and tracking visitors. Don't let them waste your time.
You'd do better just setting up a garbage email account to sign up for a discount code directly from a retailers site.
29 August 2020
Unprompted review
Reply from RetailMeNot
Thanks for your review CK. Happy to help and maybe explain a bit how RetailMeNot works and how the offers get listed.
Users and community members post many of the offers listed on RetailMeNot and at times, a user might share a coupon that is incomplete or incorrect. We do everything we can to validate all content that comes in to make sure we have as many coupons available as possible so that we can help you save money when you shop, but sometimes user submit offers to us without expiration or much detail.
We absolutely appreciate your feedback to help keep our store pages clean and up to date so if you find any other offers that do not work for you, please click the 'Thumbs Down' button or leave a comment to let us and other users know about your experience. We monitor feedback like yours and will take necessary action if we notice any trends.
Cash back
This review is for the % cash back offers. I have found that about 50% of the time, I have to contact their customer service to receive the cash back. At that time, you need to provide proof that you actually made a purchase so keep your email confirmations. Also, they usually blame me for not following their link (which I always make sure to do) or the company for not notifying them of the purchase. They also make you wait 45 days before they will do anything. I guess they are counting on many people not remembering after 6 weeks especially since it's just a few bucks.
25 May 2020
Unprompted review
Reply from RetailMeNot
Thank you for your review. We hope we were able to get your taken care and you received the cash back reward you expected. If not, please reach out to our customer care team: https://help.retailmenot.com/s/contactsupport. We appreciate your feedback.
The retailmenot extension always finds...
The retailmenot extension always finds me more discounts than manually scavenging through coupon codes. I am quite impressed by their coupon codes and cash back! I don’t know why people are posting negative reviews for invalid coupon codes...that’s going to happen! Done coupon codes will work, some won’t because they’re either expired or user-submitted. People also need to realize that some websites don’t really have coupons so you’ll be less likely to find coupons for then even with the extension. I’ve only had positive experiences with the extension. Keep those coupons coming!
22 May 2020
Unprompted review
Reply from RetailMeNot
Hi Glenny. Thanks for much for the review. Great to hear you are enjoying the RetailMeNot browser extension, DealFinder.
Will not let me collect my earnings...
Will not let me collect my cashback! So they got paid for my clicks, but they won’t give me the money that I earned. They keep telling me to put in a valid phone number and then get the text validated and it still will not let me move on to collect my money that I’ve earned. I will be contacting the attorney general right away!!!!
12 April 2020
Unprompted review
Reply from RetailMeNot
Hi there. So sorry you are running into an issue validating your number. Happy to help. Please reach out to us on our help page so we can look into this issue for you. https://help.retailmenot.com/s/contactsupport
I cannot get rid of their junk mail…
I cannot get rid of their junk mail which I never signed up for. I hope someone starts a collective law suit.
8 April 2020
Unprompted review
Reply from RetailMeNot
Hi there. Happy to help and ensure you are unsubscribed. Please reach out to us on our help page with your address. https://help.retailmenot.com/s/contactsupport
Hrblock software
Hrblock software, retailmenot sell $35(after 35% discount). Same time, Amazon, Walmart sell same is only $22, retailmenot should lower than 1 star.
11 March 2020
Unprompted review
Reply from RetailMeNot
Hi there, thank you for your feedback! With H&R Block, they set the prices of their products on their site. With store retailers, they might be able to offer a lower price based on their agreements as they are selling their products to consumers as a third party. We apologize for any inconvenience that may have been caused with purchasing the H&R Block product on their site but if you have any other questions or concerns, please feel free to reach out to us at support@retailmenot.com.
NOTHING EVER WORKS
NOTHING EVER WORKS! Stores don’t accept the codes online or in person! This has been taken over by some other company in Nigeria I’m guessing?? Because it used to be decent ...
28 February 2020
Unprompted review
Reply from RetailMeNot
Hi there, thank you for your feedback. We're sorry that you have had this experience with using our site and not being able to find a valid code or encountering store associates refusing to accept codes. RetailMeNot remains headquartered in Austin, Tx and we are ready to assist you with any codes or offers that you have difficulties with at support@retailmenot.com. Please feel free to reach out to us at any time!
complete fraud!
They initially kept their promise and gave cash back for ~80% of the offer activated. But lately (last 2-3 months), they completely stopped processing any activated offer. I contacted their customer service, but they said 45 days are needed to process a cash back, but in reality more than 90 days have passed and never got cash back for any purchase. Turned out to be a complete fraud!
22 February 2020
Unprompted review
Reply from RetailMeNot
Hi Ray, we're sorry to hear that you have not received the rewards for your cash back activation and purchase within the 45 day window. If you would like to contact us at support@retailmenot.com and we would be happy to manually review any purchases that are outside of the processing window.
RetailMeNot displaying NON Existent Offers
RetailMeNot displayed a promotion for $50 off at HotTubWorks. When I contacted the company, they new nothing about it. RMN should back up any offers they display on their site. Wont use it anymore because who knows if the offers are legit or not. BAD business practice, trading credibility for traffic. Need to contact FTC. re false advertising...
How many other fake ads are on the site I wonder.
19 February 2020
Unprompted review
Reply from RetailMeNot
Hi Jock, we're sorry to hear about this experience that you had with using an offer for Hot Tub Works that you found on RetailMeNot. At this time, we do not have a direct partnership with Hot Tub Works so the codes on our site have all been user submitted. When we receive user content, the code or offer may be valid at the time of submission however, there are often no expiration dates with those offers. That does not allow for the invalid offers to come down when necessary. We will have our moderation team review this page and remove that invalid content. If you have any other question or concerns, please feel free to contact us directly at support@retailmenot.com.
They claim you can redeem into your…
They claim you can redeem into your venmo account and when I try to redeem the only option is PayPal. Unable to contact anyone for help. Would not recommend. Horrible customer service
18 February 2020
Unprompted review
Reply from RetailMeNot
Hi Julie, we're sorry to hear that you were not able to access the Venmo option when choosing to redeem your rewards. We did experience a temporary outage with Venmo earlier this month however, that has now been resolved. Also, if you are using an older version of our mobile app, that option will not be visible to you so we do recommend downloading the newer version of our app or visiting your RetailMeNot profile through your mobile browser so that the option is visible to you. If you have any other questions, please contact us either at https://help.retailmenot.com/s/ or directly at support@retailmenot.com.
I installed the extension today and was…
I installed the extension today and was SUPER excited as I often use Chewy.com and have more than one pet so I always end up spending SO MUCH MONEY THERE. I ALWAYS LOOK UP CODES TO use as I am always on the hunt to save money and I noticed that on the Retailmenot website, there was several very good coupons for Chewy.I did not hesitate to get the extension and login in all just to COMPLETELY WASTE MY TIME. This is exactly like HONEY who also claims they find all the codes and apply them. I have never gotten neither to apply the codes right so I am getting ready to delete both of these pieces of PURE GRADE A CRAP!!!!!!!!!!!!!!!!!!!
18 February 2020
Unprompted review
Reply from RetailMeNot
Hi Amy, we're sorry to hear about this experience that you had with using the RetailMeNot Genie browser extension to search for a discount on your Chewy order. At this time, we do not have a direct partnership with Chewy so the codes on our site have all been user submitted. When we receive user content, the code or offer may be valid at the time of submission however, there are often no expiration dates with those offers. That does not allow for the invalid offers to come down when necessary. We will have our moderation team review this page and remove that invalid content. If you have any other question or concerns, please feel free to contact us directly at support@retailmenot.com.
I have contacted retailmenot multiple…
I have contacted retailmenot multiple occasions to remove me from their mailing list and they do not respond. Under the CCPA, I will be seeking compensation as these requests have repeatedly been ignored.
28 January 2020
Unprompted review
Reply from RetailMeNot
Tyler, we're sorry to hear that you're having trouble unsubscribing. Please email us at https://help.retailmenot.com/s/contactsupport if you're still having difficulty. In the event you have not yet submitted the unsubscribe form, you may do so at this link https://www.retailmenot.com/everyday/unsubscribe.
pretty average experience
pretty average experience , was looking for coupons for a product and all the links they offered didnt actually work so carried on googling and finally found a verified deal elsewhere
27 January 2020
Unprompted review
Reply from RetailMeNot
Hi Brian, thank you for your feedback! We do apologize that you were not able to find an offer that worked for you on our site but we do appreciate the feedback as we work to improve the experience for all customers to be able to save with ease.
Frauds!!
**In response to the thieves- yet again a typical generic BS response as I clearly did not use my actual name for them to know who I am! They don't even respond to BBB complaints that speaks volumes! Disgusting! Steer real clear of these frauds!!!
The reviews speak volumes! Absolutely deplorable BS scam of a site....How many times does someone have to chase them for cashback that I am owed!!!! One scripted excuse after another with the most inept customer service, I'm looking at you Mark and Nolan!! Avoid these scammers like the plague they steal the cash back you are entitled to!!!! Thieves!!! Shut them down already!!
23 January 2020
Unprompted review
Reply from RetailMeNot
Hi there, thank you for reaching out to us! We're sorry to hear that you encountered difficulties with your cash back rewards in using one of the offers on our site. In reviewing previous communication from you through other channels, we can see that we did offer support and information about your cash back offer through those channels but the additional assistance was rejected although we did provide information that your rewards were approved and would be paid out to you. If you do have any other questions or concerns, please feel free to reach out to us again. We're happy to help.
Spammers!
Spammers!
noreply at 56ffz0.top
noreply at wegamelol.top
noreply at zhongguoticai.top
noreply at sgpdkg.top
noreply at sc570l.top
The same email over and over and over and over and over and over again
I never signed up for your junk so please stop abusing me by email.
You dont have the decency to remove me off your hit list - I have lost count of the amount of removal request I have sent
15 January 2020
Unprompted review
Reply from RetailMeNot
Hi Curly, we apologize for any inconvenience that may have been caused by receiving emails from those email address. All communication from RetailMeNot does come with from an email address ending in an @retailmenot.com domain name. Any other emails claiming they are from RetailMeNot but do not come from an email ending in that domain are not legitimate emails and are phishing emails by fraudsters. We ask that you report those emails to us at support@retailmenot.com as well as mark them as spam in your inbox so that your email provider can begin to filter those emails out automatically.
RetailMeNot seems like a scam (REVISED)
AFter writing this review below, CS team finally resolved the issue, it was glitches in their software. Several months ago, CS team was so slow in responding and not helpful...something changed, and responses truly were within 24hrs, and they were very helpful. I upgraded my review from 1 star to 4 stars accordingly. The system still has glitches though, for example, I bought a bunch of stuff at Lowes, and one item was defective, I went into store and exchanged it for a new one. RetailMeNot showed the entire order was returned, and therefore would not give me my credits. They said I had to give them all receipts for review. but who can go through all this for $10? So beware, there will prob. always be some gltiches like this, but if the compnay continues on this path, hopefully it will be succuessful.... CS means everything when things go wrong.
RetailMeNot seems like a scam
I followed the rules perfeclty. I based my purchase decision on the cash back they offered... waited the 45 days, and NEVER got ANY of the cash back on the 3 purchases I tested the service on. Customer service takes forever to email you back, and so far, they cant resolve anything, despite them saying they could...
13 January 2020
Unprompted review
Reply from RetailMeNot
Hi Bg, we're sorry to hear that you have encountered an issue with your cash back offers through RetailMeNot's cash back program. We definitely want to help! We do answer all emails and voicemails within a 24 hour period and are available over chat Monday-Friday from 9:30 AM - 5:30 PM CST so please reach out to us for more assistance. We would love to help you get your rewards!
got a 15% off macys instore coupon
got a 15% off macys instore coupon off my phone my belt was 60$ and they had a sale and i had a coupon, it was a reversable tommy hilfiger belt and i got it for 19.99$
22 December 2019
Unprompted review
Reply from RetailMeNot
Hi John!
Thank you so much for your review! We're happy that we were able to help you save on your Macy's purchase. We hope we can help you save again in the future!
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