So Awesome...
So Awesome...
Yet another bike bought - and again a very great experience. Wrote customer service before I placed my bike order for additional advice, and received great service, prior to ordering
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So Awesome...
Yet another bike bought - and again a very great experience. Wrote customer service before I placed my bike order for additional advice, and received great service, prior to ordering
I am really not happy. Having bought an item of clothing, following the size guide on the site, the item was far far too small. I made a request to return it but was basically told “no” …… “find someone to give it to”
Ridiculous. ….. avoid this company - you will be wasting your money
The delivery time is appalling! I am now I to the 5thweek since I ordered from them and I'm still waiting. Tracking update says my order has been in the UK for nearly a week but no update since. I'm starting to think it's never going to show up.
FAO Victor, Sebastien, Romain. Very poor service, they are refusing me a refund of a part I never received from my order. I am more angry that my custom build order fox dpx2 shock came used and faulty. They have asked for an invoice which I have provided and still no refund. I have been polite and patient but they are now taking the mic. I have full proof and images.
Good experience with my bike purchase there. There was a issue with the slackness in my bike stem some few months after the purchase and they were very helpful in addressing it. Appreciative.
Definitely worth it, and it's also a great value for money.
I ordered a second bike frame and the process was seamless.
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