I love the course I bought. Of course the player is horrible, if you get 10 hours of content, expect it to be 14 hours simply because of the buffering. I understand piracy concerns, however if you hav... See more
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Amazing content they require a external player called kollus player to see the videos and work perfectly. This is to avoid piracy and illegal recording and sharing. And it work fine, u have to change... See more
I messaged support whether they could provide me with a business expense invoice. I provided them with the address and haven't heard back from them in almost 2 MONTHS. Even after multiple reminders.... See more
Their player is garbage. I tried watching the same video on two different browsers, one in desktop and mobile mode. It said I tried to watch on more than three registered devices (same account, same p... See more
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Good courses, awful video player
October 2024 update:
Coloso has changed video player technology. No longer do they require the use of a 3rd party app, and no longer do i experience constant disconnects. As it currently stands, the content is fully watchable without issues for me, and as promised, I updated my rating to reflect this.
Initial January 2024 review:
Good courses, awful delivery.
Coloso has plenty of good content to show, but lacks the technology to do so. Their video player is the biggest pile of junk ever inflicted unto a customer. It invades your privacy, scanning your computer for apps and even forcefuly shutting them down if it doesn't like them. It keeps disconnecting due to "unstable connection" which they try to blame on the viewer instead of their subpar app.
Customer Support is, as usual, completly unhelpful. They answer in the middle of the night (timezones oblige) with copy-pasted 1 liners without even reading what the ticket is about, then close the topic after an hour knowing full well that the customer isn't on the line since said ticket has been lingering for 3 days. Try to open a new ticket, mentioning you did what was suggested in the previous ticket's one line answer, and get greeted with the same one liner, and another unresolved problem yet closed ticket.
When spending $150-$350 on a course, you'd expect better service. I'll update my rating if they ever improve their video player but they don't seem to care one bit about international customers.
Awful player and customer experience
The courses are great but the player is garbage. It keeps crashing and telling that my internet is unstable, which is ot the case. Even a change to public dns won't help. Their player is unreliable and it's a pain to watch the courses. They don't care about you as a customer.
Amazing content they require a external…
Amazing content they require a external player called kollus player to see the videos and work perfectly. This is to avoid piracy and illegal recording and sharing. And it work fine, u have to change dns to public ones if u are not an apple user which is cool, I don’t have anything to hide. I’m not a pay reviewer. Is the most amazing place to study art from the art gods. I really hope they translate more classes from their korean website and improve more their support. I love coloso and their content as well their policy to keep your classes for life. Keep it up 👍
Bad website and bad support
As other people mentioned, their video player is unstable and often won't work at all, so you cannot follow your classes. Most of their courses are 100+ dollars, yet they don't have a working player. I've wasted hundreds of dollars on their site for courses I have given up on because they won't play at all. Their support is also unresponsive and give you automated 1 liners. They don't seem to care at all about providing a solution. They spend all their money on marketing, but none on customer support. Don't buy from them!
Alot of unstable internet connection…
Alot of unstable internet connection problems. I've checked if it was on my side but it's not my problems. It's the coloso website that is really really bad. I've just purchased a course a few days ago but i will never purchase again from this website. I'd rather have a refund.
Website lags all the time or does not…
Website lags all the time or does not want to load the video so you are unable to watch the course. I am waiting if they will refund me if they will I will change the stars because the course looks nice.
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