ColaPa Reviews 

204
•
TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Doesn't confirm to facial contours allowing large leaks at sides of face for incoming and outgoing air. Dangerous if you think this mask will keep you safe. Nose piece to decrease fogging doesn't stay... See more

Company replied

Rated 5 out of 5 stars

I absolutely love my phone case/ wallet. It's perfect, well made, phone fits perfect, slim. I've had several compliments on it,sleek,beautifully embossed. I would love to get my friend one but not whi... See more

Rated 4 out of 5 stars

The only reason I'm giving a 4 star rating, is because I had to contact the company, to get the tracking number information. I knew that it would take several weeks to receive my order, due to items... See more

Rated 1 out of 5 stars

Colapa! Worst experience ever.. company promised to refund me partial refund if I took claim out of investigation status.. I did that but never got any portion of a refund! In fact, they stopped commu... See more

Company details

  1. Shopping Mall

Information provided by various external sources

Enjoy Free Shipping Worldwide! Get a new decorative cell phone case for your iPhone 6 6s 7 7s Plus X and SAMSUNG GALAXY S7 S7 Edge S8 S8 Plus Note 8.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

204 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.4

All reviews

(204)

18 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bought a pair of supposed ortho sandals…

Bought a pair of supposed ortho sandals and they are just plastic. They actually smell like the old style airplane glue. Horrible. Can't even send them back as they do not respond to emails or phone calls and do not provide a return address that I could find.

11 May 2022
Unprompted review
Rated 2 out of 5 stars

Junk

Order a pair, finally arrived after a month directly from China. Cheapest junk I have ever seen! Velcro on the sandal closure comes off after one use.
This company sells expensive JUNK !!!!

9 May 2022
Unprompted review
Rated 5 out of 5 stars

Order complete

Colapa finalised my order by sending me correct size underwear I will now buy more products as they are reliable and meet their responsibilities
Much appreciated
Well and truely recommended
Products are good quality

29 April 2022
Unprompted review
Rated 1 out of 5 stars

A SCAM will get nothing but a piece of junk

Received the wind sculptures and they don't work at all. Really is a scam and I wish I had read the reviews before I ordered these products. It would have saved me some money and had I known they came from China I would have not ordered them because nine times out of ten the product will be junk. Save your money and don't get scammed like I did.

23 April 2022
Unprompted review
Rated 1 out of 5 stars

I recently purshased a Whimsical Wind…

I recently purshased a Whimsical Wind Sculpture. The ad showed a spinner that looked beautiful forward to the day it arrived entire sculpture stood less than 3 ft tall tiny silver circle that does not move in the wind. Do not make my mistake do not buy this piece of junk total Scam

22 April 2022
Unprompted review
Rated 1 out of 5 stars

Colpaonline really sucks!

I couldn't give this company a lower review. I ordered a pair of shoes and received the cheapest pair of junk shoes I've ever seen. No return label, no address to return the shoes to, no guarantee that you would ever see a refund. Avoid this company like you avoided Covid.

15 April 2022
Unprompted review
Rated 1 out of 5 stars

Terrible Business/SCAM

Terrible company or group or a group of scammers…. Ordered 3 wind mills …. None worked… I sent them video and pictures and they sent the same annoying email that they sent others that I only have 15 days to return it and I have to pay all the cost to ship it back and if it’s damaged in anyway or lost I will not get a refund …it cost $45 to send something back to China…do not purchase anything from them…so we already paid $137 to buy this junk and decided that they, based on the emails would tell me they never received the product back, so I didn’t want to pay another $45 to get it to China…the emails came from: Nora Support signed: Colapa

13 April 2022
Unprompted review
Rated 1 out of 5 stars

SCAM…BEWARE

I ordered individually wrapped, KF94 face masks. Almost $50 for 20. What I received looked nothing like the picture. They were the cheapest, bulked packaged knock-off crap. I emailed them and asked to return and they replied I must pay for 1st class, insured postage to China which and if they receive unopened I might get a refund. Shipping cost more than the item. Why should I pay shipping to return misrepresented, knock off junk? ` This is a scam.

11 April 2022
Unprompted review
Rated 1 out of 5 stars

I would give this product a minus

I would give this product a minus. Do not waste your money. Even in 50 MPH winds it did not move. This company should be put out of business now. Frauds!

5 April 2022
Unprompted review
ColaPa logo

Reply from ColaPa

Dear customer,

We are so sorry for the problem.
But we cannot find your order. Would you mind send us a e-mail via case.home@colapa.com to show the details about your order?
Then we will try our best to help you.
Hope you can understand.

Rated 1 out of 5 stars

Worst experience ever.

Colapa! Worst experience ever.. company promised to refund me partial refund if I took claim out of investigation status.. I did that but never got any portion of a refund! In fact, they stopped communicating with me altogether once they got what they wanted! They are deceptive, and take advantage by making promises they don’t intend to keep! Horrible customer service! Do not buy from these by liars!They only want your money then no more contact!

27 March 2022
Unprompted review
Rated 1 out of 5 stars

Fair Warning-don't buy.

Bought two of these wanting to give one to my daughter. Product arrived broken due to poor welding. I attempted to find a number to contact the company and could not find one at the time. So, I took parts from each one to create one good one. It never worked even on days that were very windy. On top of that, it rusted less than a month later. First time I have ever rated anything good or bad. This should tell you how bad the product was and my frustration. Ran across this opportunity to write a review by chance. Fair waring, don't waste your money

19 March 2022
Unprompted review
Rated 1 out of 5 stars

No Product

My main complaint is my inability to get in touch with this company. I disputed the charge on my Visa bill and was only able to get here from the information they gave me. I have never received any product from Colapa.com.

12 March 2022
Unprompted review
ColaPa logo

Reply from ColaPa

Dear Customer,
We are so sorry for the problem.

As for your order, we have sent the details to your e-mail.
Please confirm it.

If you have any questions, please email us , we will reply to you soon, thanks.
Have a nice day!
The COLAPA Team

Rated 1 out of 5 stars

This company is a scam

This company is a scam, the masks are not certified as their fake US paperwork says and even those I returned the defective masks, I was not refunded the nearly $50 paid. PayPal protected them as well. Stay clear -- both are SCAM!!
Update: I provided all documentation of the returned masks, yet the company continues to say never received. Just stole my money with fake masks - a scam! Be careful!

23 February 2022
Unprompted review
ColaPa logo

Reply from ColaPa

Dear Customer,
We are so sorry for that.

We are sorry to tell you we still cannot locate your order.

May I have the email address when you login? Or the Invoice ID?

Then we will check it for you. Hope you can understand.

If you have any questions, please email us, we will reply to you soon, thanks
Have a nice day!
The COLAPA Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look