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CMTrading Reviews 

5,027
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 810 reviews, reviewers had a great experience with this company. Customers consistently praise the dedicated staff for their exceptional patience, active support, and helpful guidance during the onboarding process. People note that customer service is reliable and secure, with mentors offering clear explanations and continuous assistance to help beginners learn the market. Users often emphasize how professional the service is, making it easy to navigate through the initial learning phases of trading. However, some reviewers were disappointed with their financial results and felt they lacked adequate support when starting out. A few other people also felt that the payment and deposit procedures were confusing, leading to some frustration.

What people talk about most

Staff

Consumers find staff to be exceptionally patient and dedicated, with reviewers frequently praising their... See more

Customer service

Customers had positive experiences with customer service, noting that staff members are dedicated, patient,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how helpful staff patiently guide new... See more

Service

People report positive experiences with service, highlighting a professional approach and helpful guidance.... See more

Payment

Users describe ambiguous interactions with payment, noting that while some reviewers find deposits and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The support and monitoring I got.I was very skeptical thinking it's a scam as it is happening when people steal from the little you wanted to increase to make a living.The staff is very dedicated ,lov... See more

Company replied

Rated 4 out of 5 stars

My sincere gratitude for all the best wishes that I have always been receiving ever since I joined CMTRADING from the staff assigned to me. Of course I made a series of losses during my initial intera... See more

Company replied

Rated 4 out of 5 stars

The company helped by assigning me an accounts manager who basically gave me a lesson on trading as a first-time & clueless trader. I can confirm that in just 3weeks of investing, I’ve learnt s... See more

Company replied

Rated 4 out of 5 stars

I'm a first time trader. Not sure of what its going on yet but Mr Alexandros was helpful in answering my questions. Still sceptical and not comfortable yet especially about sharing my screen in order... See more

Company replied


Company details

  1. Investment Service
  2. also in
  3. Finance Broker

About CMTrading

Written by the company

About CMTrading

Established in 2012, CMTrading is an award-winning, fully licensed and regulated broker (FSA & FSCA approved) with branches around the globe. Founded by traders, for traders, CMTrading offers a trading experience that is tailored to your individual needs and skill set.

With attractive spreads, up to 200:1 leverage, and 150+ tradable assets, ranging from forex to commodities, indices and cryptocurrencies, and trusted by more than 1 million clients worldwide, CMTrading offers the ultimate trading experience.

Traders enjoy safe & secure transactions. We use high level encryption algorithms and keep our clients’ funds safe in segregated accounts in leading banks in their regions.

We also provide premium customer service in English & Arabic, groundbreaking trading tech, the latest trading platforms, mobile access, trading education, real-time updates, world-class support in English & Arabic, dedicated Market Analysts (Silver Accounts and up) and many other benefits. In recognition of our efforts, we have won various awards, among them Best Financial Broker Africa for 5 consecutive years (2017 to 2021).

Bleeding-Edge Trading Platforms

CMTrading offers the best trading platforms (desktop & mobile). We provide our traders with groundbreaking technological solutions in the form of leading trading platforms like CMTrading Webtrader, CMTrading APP and MT4, live trading signals and trading central.

Trading Education – Go from Novice to Pro

We provide a wide range of trading educational tools, to help traders skyrocket their skills. They can learn market assets, trading techniques and different strategies with our training videos; During our online webinars, our Trading Experts will take you through all aspects of the financial markets; We also offer handy how-to videos, free blog articles and in-depth trading eBooks for new and experienced traders alike; But there’s nothing like a hands-on experience - that’s why we also host live in-person seminars.

In addition, when you open a live trading account (Silver and up), we will assign a dedicated Market Analyst to your portfolio. Schedule a 1-on-1 training session with your analyst or consult them for any trading-related questions.

The Ultimate Trading Experience

Written by the company

150+ tradable assets - forex, commodities, stocks, indices and cryptocurrencies.
low spreads, high leverage, and groundbreaking trading technology at your fingertips. From real-time results to quick execution of positions, get the best trading tools on the market.
Fast, Regulated and Secure
Your security is our top priority. All transactions are protected by high-level encryption. We are proud to be fully licensed and regulated. Trade with trust.

CMTrading Partners – Refer & Earn

Enjoy our competitive partner program benefits. Introducing Business (IBs) is your path to financial freedom.

Join individuals all over the world who earn high commissions by introducing clients to CMTrading and helping them become successful traders. Our top Business Developers will provide you with expert advice and guidance. You’ll also receive marketing advice, sales boosts, professional training rooms and, most importantly, a lucrative business model – earn revenue as your clients trade. There are no earning limits – the more clients you sign up, the more you can earn. For more details, contact us today.

Contact info

Promotion box for CMTrading

Best Broker in Africa

Trade Online with a Broker you can trust!

4.0

Great

TrustScore 4 out of 5

5K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(5,027)

845 reviews in the last 12 months

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Rated 1 out of 5 stars

My 10,000 us doller taken

My 10,000 us doller taken. No mery

26 February 2026
CMTrading logo

Reply from CMTrading

Dear Domina,

Thank you for your feedback.

Trading in the financial markets involves a significant level of risk, and losses can occur due to market volatility and changing market conditions. The outcome of each trade depends on various factors, including market movements and the decisions made when managing a position. For this reason, profits cannot be guaranteed, and clients should ensure they fully understand the risks involved before trading.

You can reach us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 1 out of 5 stars

I made loss because no one cared even…

I traded today and made profit.

19 August 2026
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Reply from CMTrading

Dear Eliphas,

Thank you for sharing your detailed feedback.

We understand your concerns, particularly as this was your first experience with trading. Trading requires clients to execute and manage their own positions, including deciding when to open and close trades, and losses can occur as financial markets are volatile. Profits cannot be guaranteed, and it is important to fully understand the risks and trading process before making decisions.

Regarding the difficulty reaching our team, we encourage you to contact us with the relevant details so the appropriate department can review your experience and assist you with any questions regarding your account and trading activity.

You can reach us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 3 out of 5 stars

The trating is not working the way it…

The trating is not working the way it is advertise

19 August 2026
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Reply from CMTrading

Dear Francis,

Thank you for your feedback.

We understand your concerns regarding the difference between your expectations and your actual trading experience. Trading outcomes can vary depending on market conditions, individual trading decisions, and other factors, and profits cannot be guaranteed. If there is a specific aspect of the service or advertising that you believe does not match your experience, please share the relevant details with us so the appropriate team can review and clarify the matter.

You can reach us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 5 out of 5 stars

I am enjoying the trading

I am enjoying the trading

17 August 2026
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Reply from CMTrading

Dear Julius,

Thank you for your feedback.

We are delighted to hear that you are enjoying your trading experience with CMTrading. We appreciate your positive feedback and look forward to continuing to support you throughout your trading journey.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 1 out of 5 stars

There is nothing good so I have seen.

There is nothing good so I have seen.

18 August 2026
CMTrading logo

Reply from CMTrading

Dear Julius,

Thank you for sharing your feedback.

We take your comments seriously and would appreciate the opportunity to better understand your experience. If there is a specific issue or concern you would like us to address, please contact us with the relevant details so the appropriate team can review it and assist you accordingly.

You can reach us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 5 out of 5 stars
CMTrading logo

Reply from CMTrading

Dear Skhumbuzo,

Thank you for your feedback.

We are pleased to hear that you find our training and guidance helpful. Providing our clients with useful information and support to develop their trading knowledge is always a priority.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 4 out of 5 stars

The interaction is satisfying

The interaction is satisfying. The replies are also helpful.

13 August 2026
CMTrading logo

Reply from CMTrading

Dear Earle,

Thank you for your feedback.

We are delighted to hear that you have gained a better understanding of trading since joining CMTrading. It is encouraging to know that you have found our customer service helpful and our team patient and ready to assist whenever needed. Supporting our clients as they build their knowledge and confidence is always our priority.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 5 out of 5 stars

I joined CMtrading clueless about…

I joined CMtrading clueless about trading but now I understand what is trading .The customer care is very good and staff is patient and ready to assist when ever necessary

13 August 2026
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Reply from CMTrading

Dear Mamalibeng,

Thank you for your feedback.

We are delighted to hear that you have gained a better understanding of trading since joining CMTrading. It is encouraging to know that you have found our customer service helpful and our team patient and ready to assist whenever needed. Supporting our clients as they build their knowledge and confidence is always our priority.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 4 out of 5 stars

La disponibilité du personnel

La disponibilité du personnel

13 August 2026
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Reply from CMTrading

Cher Ambroise,

Merci pour votre retour.

Nous sommes ravis d'apprendre que vous appréciez la disponibilité de notre équipe. Être à l'écoute de nos clients et leur fournir un accompagnement professionnel et attentif est toujours notre priorité.

Pour toute assistance ou information complémentaire, n’hésitez pas à nous contacter via support@cmtrading.com ou par LiveChat.

Cordialement,
L’équipe CMTrading

Rated 4 out of 5 stars

I have experienced a warm welcome in…

I have experienced a warm welcome in the company. I am bewildered by the patience some of the employees are having to some of us who are new in this type of trading. Keep up for the good work.

12 August 2026
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Reply from CMTrading

Dear Thembeni,

Thank you for your feedback.

We are delighted to hear that you received a warm welcome and that you have appreciated the patience and support provided by our team. We understand that trading can be new and challenging for first-time traders, and providing clear, patient, and professional guidance is always our priority.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 5 out of 5 stars

Can you please assist me on how to…

Can you please assist me on how to setup stop loss on my trading

14 August 2026
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Reply from CMTrading

Dear Modisakgotla,

Thank you for your feedback.

We are pleased to assist you with understanding how to set a Stop Loss on your trades. One of our team members will contact you to provide the necessary guidance and walk you through the process.

Should you need further assistance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 1 out of 5 stars

Company should be honest and…

Company should be honest and transparent to its customers. Help us learn to improve our trading skills.

11 August 2026
CMTrading logo

Reply from CMTrading

Dear Jantjie,

Thank you for your feedback.

We agree that honesty, transparency, and clear communication are essential when supporting our clients. We are committed to providing guidance and educational support to help clients develop their trading knowledge and make informed decisions. We appreciate your feedback and will continue working to provide a clear and supportive trading experience.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 5 out of 5 stars

Your staff are very convincing and…

Your staff are very convincing and persuasive.
They are perfect in guiding

13 August 2026
CMTrading logo

Reply from CMTrading

Dear Rahab,

Thank you for your feedback.

We are pleased to hear that you have found our team persuasive, professional, and effective in providing guidance. Supporting our clients with clear information and assistance throughout their trading journey is always a priority.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 5 out of 5 stars

My questions are answered timely

My questions are answered timely, with clarifications and examples. Communication is fast and clear. Everything on my account is explained and they make sure that I understand. Feedback is provided. Thank you.

14 August 2026
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Reply from CMTrading

Dear Lieketso,

Thank you for your feedback.

We are delighted to hear that your questions are answered promptly and that you appreciate the clear explanations, examples, and feedback provided. Ensuring that our clients understand their account and receive clear, timely communication is always a priority.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 5 out of 5 stars

Great

It was quite an impresive experience going through and led by high level of professionalism. The explaination and less jagons mede it very clear for me to understand well.

14 August 2026
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Reply from CMTrading

Dear David,

Thank you for your feedback.

We are delighted to hear that you had an impressive experience and appreciated the professionalism of our team. It is especially encouraging to know that the clear explanations and straightforward communication made the information easier for you to understand. Providing accessible and professional guidance is always our priority.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 4 out of 5 stars

Technical support is great

Technical support is great, communication is better than expected. Just hope that trading in the markets should pay out dividends faster.

14 August 2026
CMTrading logo

Reply from CMTrading

Dear Thomas,

Thank you for your feedback.

We are delighted to hear that you have found our technical support excellent and our communication better than expected. We appreciate your positive feedback and understand your expectations regarding trading results. Please note that financial markets are volatile and returns cannot be guaranteed, as trading outcomes depend on market conditions and individual trading decisions.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 5 out of 5 stars

It was my first time with trade and…

It was my first time with trade and mentoship went well though I still need more supervision.

10 August 2026
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Reply from CMTrading

Dear Limakatso,

Thank you for your feedback.

We are pleased to hear that your first trading experience and the mentorship provided have gone well. As you continue learning, it is understandable that you may need additional guidance and supervision. Building confidence and knowledge takes time, and we remain committed to supporting you throughout your trading journey.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 4 out of 5 stars

I have not yet done any trade so far

I have not yet done any trade so far. So my rating is only based on how the company's staff have handled me. Its being very professional especially Beatrice.

11 August 2026
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Reply from CMTrading

Dear Daniel,

Thank you for your feedback.

We are pleased to hear that, although you have not yet started trading, you have found our staff to be professional and helpful. Providing a positive and professional experience from the very beginning is always a priority for us, and we appreciate you taking the time to share your feedback.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 3 out of 5 stars

Morning all

Morning all
This is my first time trading so I'm still learning. But I trying so hard to learn

11 August 2026
CMTrading logo

Reply from CMTrading

Dear Brenda,

Thank you for your feedback.

We are pleased to hear that you are putting in the effort to learn and understand trading as you begin your journey. Building knowledge and confidence takes time, and we encourage you to continue learning and making informed decisions along the way.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

Rated 4 out of 5 stars

The support Iam getting from my contact…

The support Iam getting from my contact person - staff

10 August 2026
CMTrading logo

Reply from CMTrading

Dear John,

Thank you for your feedback.

We are pleased to hear that you appreciate the support and assistance you have been receiving from our team. Providing attentive, professional, and helpful guidance to our clients is always a priority, and we truly value your feedback.

Should you need further assistance or guidance, please feel free to contact us via support@cmtrading.com or LiveChat.

Best regards,
The CMTrading Team

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