CMC Markets Reviews 

3,310
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 740 reviews, reviewers had a great experience with this company. Many customers find the trading platform extremely user-friendly, praising its intuitive design, comprehensive charting tools, and efficient execution. Reviewers appreciate the advanced trading tools, like pattern recognition, which save time and provide access to a wide range of instruments. People also highlight the helpful and professional customer service. However, some customers also noted dissatisfaction with customer service, citing issues like unresponsiveness or difficulty resolving problems. A few other people also felt that the platform could be clunky, experienced frequent outages, or found the verification process cumbersome.

What people talk about most

User experience

Clients share positive opinions on user experience, with many finding the platform easy to use, intuitive,... See more

Website

Reviewers highlight positive aspects of the website, with many praising its user-friendliness, clear layout,... See more

Service

Customers consistently note positive experiences with service, appreciating the speed in opening and closing... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers praising the superb and great... See more

Product

Customers had positive experiences with the product, with many finding it works well for their trading needs.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Using Microsoft software to run CMC is far superior to Google, Android and Mac . I like the idea of being able to use technicals displaying bull and bearish moves. Also love the patterns tab which tak... See more

Company replied

Rated 4 out of 5 stars

Generally it's good, but I hope the app can give more options of order type such as let us use trailing stop order.

Company replied

Rated 5 out of 5 stars

CMC Markets have brilliant and detailed monitoring charts which helps one keep an eye on movements etc, plus easie indicator set up which can cater to the individual investor/trader. They can cater to... See more

Company replied

Rated 5 out of 5 stars

Love the app, its set out really nicely for me. Also I trade currencies more often so really like the choice of instruments available. I very much like that funding is immediate, both depositing and w... See more

Company replied


Company details

  1. Investment Service

About CMC Markets

Written by the company

CMC Markets is a leading global provider of online trading. Our award-winning Next Generation platform and native mobile apps* offer our clients the tools to spread bet and trade CFDs across a range of financial markets, including forex, indices, cryptocurrencies, commodities, shares and treasuries.

Established in 1989, we have 35 years' industry knowledge and experience. We’re listed on the London Stock Exchange and headquartered in London, with several international offices in many of the world’s leading financial centres. This allows us to support over 1.5 m traders and investors worldwide (1.621 million unique user logins for the CMC Markets invest and CFD platforms globally, as at August 2024).

*Awarded Best Mobile Trading Platform, ADVFN International Financial Awards 2024; No.1 Most Currency Pairs, ForexBrokers.com Awards 2024; No.1 Web Platform, ForexBrokers.com Awards 2023; Best Forex Broker, Good Money Guide Awards 2023; Best In-House Analysts, Professional Trader Awards 2023; CFD Provider of the Year, Investors' Chronicle/Financial Times Celebration of Investment Awards 2022; No.1 Platform Technology, ForexBrokers.com Awards 2022.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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4.2

All reviews

(3,310)

1,085 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The app needs some work

The app needs some work, glitches out so cant see open, sl or tp. Would like to see the app stay open for longer, logging in everytime after a few minutes off the app is time consuming. Other than that it ticks the boxes.

13 July 2026
Unprompted review
CMC Markets logo

Reply from CMC Markets

Hello Nathan, and thank you for taking the time to share your feedback with us. We’re sorry your experience with the app hasn’t been as smooth as it should be. We appreciate your balanced feedback, and it’s encouraging to hear the overall offering is still working well for you.

Rated 1 out of 5 stars

They wrote that they would follow up…

They wrote that they would follow up with me after i wrote 2 reviews. No one ever did follow up after months.

It remains to be the same: "take profit and sell loss had been very disadvantageous for me for pretty much all the trades I've placed.
For example, my SL always slips and ended up taking more loss than I should and my take profit always ended up taking less profit than I should despite going in my favor.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

I love the demo

I love the demo, I can learn

13 July 2026
Unprompted review
CMC Markets logo

Reply from CMC Markets

We're so glad to hear you found the demo helpful for learning. Thank you for your positive feedback!

Rated 5 out of 5 stars

Makes trading easy

I like the straight forward software

13 July 2026
CMC Markets logo

Reply from CMC Markets

Hi Danny, we're so happy to hear that you appreciate the straightforward nature of our software! Thank you for sharing your positive feedback with us.

Rated 1 out of 5 stars
CMC Markets logo

Reply from CMC Markets

Thank you for sharing your feedback. We’re sorry to hear you’ve experienced ongoing app issues, and we understand how frustrating that can be. Please contact our UK client management team at clientmanagement@cmcmarkets.co.uk so we can look into this further and assist you directly.

Rated 5 out of 5 stars

CMC review

Service & updates are awesome!

10 July 2026
CMC Markets logo

Reply from CMC Markets

Hi Vincent, thank you for this positive review - we appreciate it!

Rated 1 out of 5 stars

CMC manager of USA branch is very much…

CMC manager of USA branch is very much irresponsible careless and not helpful as he is avoiding my withdrawal of funds from CMC exchange even after paying all verification funds and restoration fees
He never responded to any and all my messages and questions for over a month ! He even neglected all inquiries from IC3 inspector office who has been trying to connect with him.
He pretended to show himself very busy but avoiding under pretense !

8 July 2026
Unprompted review
CMC Markets logo

Reply from CMC Markets

Hello, thank you for your feedback. We’re sorry to hear about your experience.
In order for us to investigate this further and pass your concerns to the responsible team, could you please reply to our request for information with your full name, email address, phone number, and account details. Once we receive this, the relevant team will review your case and contact you directly.

Rated 5 out of 5 stars

Very good Phone Support

Telephone support is important to me. I appreciate that CMC Markets pick up the phone, and that they are a longstanding UK business based in London. Sometimes when price moves fast, their feeds jitter, especially on TradingView but they do regular planned maintenance which seems to improve things over time.

9 July 2026
CMC Markets logo

Reply from CMC Markets

Hello Simon and thank you for taking the time to leave us a five-star review! We’re pleased to hear that our telephone support and long-standing UK presence have given you confidence, and we appreciate your balanced feedback on feed performance during fast-moving markets. It’s great to know you’ve seen improvements over time, and your comments help us continue refining the experience.

Rated 1 out of 5 stars

CMC Markets is a Fraudulent manipulator

The CMC Markets App is fine but this company cannot be and should not be trusted. They have been systematically scamming my account by gross violations and even with documentary proofs, evidence and screenshots you cannot win against this unscrupulous and crooked company. They have been openly manipulating prices and BUY orders become SELL orders and even screenshots don’t matter to these crooks.

Their call Centers are being managed by Chinese novices sitting in Toronto and London offices without knowing a thing. I have been robbed by this CMC markets a few times already.

It’s time to inform the Canadian and US regulatory bodies about a scammer called CMC Markets.

Even prices of commodities don’t match to the prices of the same product in other trading platforms. And if you report on anything they say they will take 60 days to resolve or reply. Seriously!

And the more you report about their abnormalities and irregularities to them, the more they target your account relentlessly to destroy our account portfolio. And it’s not the volatile market doing it. It’s this crooked CMC Markets manipulating the accounts. CMC Markets should be banned and reported to the regulators.

Beware this Scammer CMC Markets

28 June 2026
Unprompted review
CMC Markets logo

Reply from CMC Markets

Hi,

Thank you for taking the time to share your feedback.

We're truly sorry to hear about your negative experience with CMC Markets. Your satisfaction is of utmost importance to us, and we deeply regret that we fell short of your expectations on this occasion.

We take your concerns seriously and are committed to addressing the issues you've raised. We would appreciate the opportunity to learn more about your situation so that we can work towards a solution. Please contact our dedicated customer support team at Clientmanagement@cmcmarkets.ca or call at +1-866-884-2608, and we'll do our best to assist you promptly.

At CMC Markets, we continuously strive to improve and provide the best possible experience for our customers. Your feedback is invaluable in helping us identify areas where we can make meaningful changes and enhancements.

Once again, we apologise for any inconvenience you've faced, and we hope you'll allow us the chance to make things right.

Kind regards,

CMC Markets Team

Rated 5 out of 5 stars

Great

Always someone to answer your questions and concerns

8 July 2026
CMC Markets logo

Reply from CMC Markets

Hello Shirley, and thank you for taking the time to leave us a five-star review! We’re pleased to hear that our team has been able to support you with your questions and concerns.

Rated 5 out of 5 stars

Annual Client Reviews

The representative who helped me over phone was polite, friendly, and helpful to my questions and needs.

7 July 2026
CMC Markets logo

Reply from CMC Markets

Hello and thank you for taking the time to leave us a five-star review! We’re pleased to know our team delivered the level of service we aim to provide. We really appreciate your support.

Rated 5 out of 5 stars

CMC are user friendly

CMC are user friendly. They are helpful and easy to deal with. If you know what you are doing the platform is great both as a mobile tool and for more analytics on the desktop.

7 July 2026
CMC Markets logo

Reply from CMC Markets

Hello Steve and thank you for your five-star review! We’re delighted to hear you’ve had a positive experience across both mobile and desktop, and that the platform has supported you well in different ways. We really appreciate your support.

Rated 5 out of 5 stars

CMC Markets

CMC Market
Using since 2016. Can't be a better platform for trading. Very reliable,efficient and wonderful customer service

7 July 2026
CMC Markets logo

Reply from CMC Markets

Hello and thank you for your five-star review and for being with us since 2016! We’re delighted to know you’ve found our platform dependable over the years and that our customer service has made a positive impression. Your continued support means a great deal to us.

Rated 5 out of 5 stars

Nice

Excited very interesting

31 July 2025
CMC Markets logo

Reply from CMC Markets

Hello and thank you for this positive review - we appreciate it!

Rated 5 out of 5 stars

Top Tier Broker

CMC Markets is the standard for what a modern trading platform should be. It's a polished, high-performance gateway into the markets, combining trust, technology, and ease of use in a way that genuinely stands out. But what truly elevates the experience are the people behind the scenes. And for me, Tiffany Wong is the real MVP. Her Midas touch have turned an already impressive platform into an exceptional experience.

3 July 2026
CMC Markets logo

Reply from CMC Markets

Hi Brian, thank you for taking the time to leave such a thoughtful five-star review. We’re delighted to hear that our platform has stood out for its performance, ease of use and reliability, and it’s especially wonderful to know Tiffany Wong made such a positive impact on your experience. Your feedback means a great deal to us.

Rated 5 out of 5 stars

The best trading platform available

The trading platform is very easy to use yet it offers the most professional features necessary for trading profitably.

2 July 2026
CMC Markets logo

Reply from CMC Markets

Hello William, and thank you for taking the time to leave us a five-star review. We're delighted to hear that you find our platform easy to use while still offering the professional features you need for trading. We really appreciate your support.

Rated 5 out of 5 stars

the dash board is easy to usebut it is…

the dash board is easy to usebut it is a shame you can not get the Americian Market on a demo account, I am almost ready to try live trading

2 July 2026
CMC Markets logo

Reply from CMC Markets

Hello and thank you for your five-star review! We’re pleased to hear you’ve had a positive experience so far, and we appreciate your feedback on the demo offering as you consider taking the next step.

Rated 5 out of 5 stars

Almost twenty years of trading and your…

Almost twenty years of trading and your staff has been very helphul and patient with a senior like me.

1 July 2026
CMC Markets logo

Reply from CMC Markets

Thank you for your five-star review! We’re so pleased to know you’ve felt well supported over the years, and it means a great deal to hear that our team has made a positive difference. We truly appreciate your continued trust in CMC Markets.

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