Happy with phone received seems to b working fine so far Not happy with my old phone sent to you with quoted price been changed once you had it and i didnt ecrpt the new price and asking me to pay £... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
A UK based specialist of smartphones and associated mobile technology, including, tablets, connected home equipment and dash cams. Established in 1992, Clove technology has a strong presence in the mobile space and are recognised partners and resellers with many of the leading brands including Samsung, Motorola, Sony, HTC, BlackBerry and many more.
Unit 12 Alder Hills Industrial Estate, BH12 4AR, Poole, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This company via Temu sent me an iPhone 14, after its initial charge and I had loaded all my information it would only charge to 1%, so deleting information was almost impossible so it was returned and I requested a refund after just 3 days on it’s return they insisted that it was still registered to me on Icoud and asking me to do various things on my IPad to remove I did this it’s no longer on any of my devices now they have said a new battery has been installed and sent back to as I’m still the owner it stays on for 3 minutes so it’s taken me 3 hours to erase everything, now I’ve complained again to Temu and waiting for a return label, but what worries me is they will now send it out to another customer who will have the same problem and paid for it just like me.
So please be warned about this company,

Reply from Clove Technology
I was very happy with my purchase. Yes it had some marks but I put a case on it and that issue was resolved.
Performance and battery life are great and I'm sure this phone will be useful for a good while yet.

Reply from Clove Technology
Very good price for a phone in excellent condition. Packaged in protective packaging. Parcel tracking as well.

Reply from Clove Technology
i would avoid!
i bought an ipad which was dleiverd and left by DPD in the bin outside my house. i never received the items and have been getting nowhere trying to resolve this.

Reply from Clove Technology

Reply from Clove Technology
I ordered a fair phone 6. DPD 'couldn't find' my address. We have been here 20 years and this has never happened before. I am still awaiting my refund. Clove chose to ignore my emails for a day.
Poor company. Badly run. Inflexible. And too reliant on one carrier

Reply from Clove Technology
Phone was as described, pleased with it.
Delivery was reasonably quickly, considering it was to another continent at the cheapest cost.

Reply from Clove Technology
Excellent phone as described. Good logistics. Delivery 24 hours late but wholly attributable to The Royal Mail.
Used twice & very satisfied twice.
I would highly recommend Clove Technology to anyone based on two experiences. I am not connected to Clove Technology.

Reply from Clove Technology
Everything was great except for delivery charges. It could have gone with Royal Mail - it was just put through my letterbox anyway - a lot cheaper. The dongle itself is great, happy with it!

Reply from Clove Technology
I ordered a Google Pixel 6 specifically in "Pristine" condition. However, I received a different condition of the Google Pixel 6 instead.
Screen has visible glue or dirt residue around the edges, and the sides are covered in scuffs and marks. Overall, it appears to be a phone in "Fair" or "Good" condition at best.
On the Clove website, "Pristine" condition is listed as SKU: RMAV-GOGP-P6GRN-GAU. Instead, I received SKU: RMAV-A-GOOG-P6-128-GN, which appears to be a different condition. Well done, Clove!
There are three possible scenarios here:
[1] Clove may have accidentally sent me someone else's order, resulting in a "Fair" condition.
[2] Clove might have assumed that as a new customer, I wouldn't notice the difference and took a risk by sending out a "Fair" condition instead of "Pristine" to maximize profits.
[3] The person responsible for picking and packing the order could be blind and unable to distinguish between "Pristine" and "Fair" condition devices.
I tried contacting Clove multiple times throughout the entire day on Friday (27/02/2026). Line was always busy, and I received no answer. I also sent an email but haven't received any updates.
If you're paying for "Pristine" quality, don't expect to receive that condition.
Very disappointed. AVOID!

Reply from Clove Technology
My second purchase, this time a phone for myself. Pretty straightforward, good customer service.
Post purchase Update: Not their fault! Unfortunately, I find these new "smart" phones a bit overwhelming, so heading back to a newer feature phone, as my mobile service keeps threatening me that they will switch off 3G.
The return process was understandably fair and straightforward.
Exactly what the description said.
Phone in pristine condition
Bought a Fairphone 6, and it shipped in perfect condition to Ontario within 4 business days (even arrived a day earlier than DHL said it would). Price is good, and together with taxes/duties it was still below $1,000 CAD. Thank you!
Brought iPhone unfortunately I did not realise it had a very cheap replacement screen.
When I tried to put a screen protector on it wouldn’t stick due to ‘wavy’ screen contacted them to put it right but they didn’t want to know., because it was out side 30 days. Asked them to replace the screen (I would pay) but they wouldn’t. Will not use them again.
Be aware and check all devices meticulously! Lesson learned. Had screen replaced by apple not cheap but did a great job.
Brilliant experience right through from finding the right phone on the website to next day tracked delivery. The phone itself is immaculate with hardly a mark on it. Battery health is excellent and lasts me at least 2-3 days.
Ordered two phones then later that day was informed that the colours I had chosen had run out. They suggested alternative colours which I was perfectly content with. As this was late in the day I assumed that the best delivery now would be the the day after next.
So the next morning l sent an email asking how much updating to next day would cost to ensure that I received it on the day I would be in.
No sooner than I had sent the message the doorbell rang and I was handed my two phones!!
How on earth had they managed this?
Absolute brilliance, what an incredible company to deal with, I am so impressed and would thoroughly recommend them to anybody.
So a very big thank you to Clove
Many many thanks.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.