payment methods too hard to use when i finally managed to figure out how to use the Chinese payment not even a hour later my account got suspended with no emails at all
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See what reviewers are saying
Clouvider is absolute top-tier. Their servers are technically flawless, intuitive, and 100% reliable, but what truly sets them apart is their human touch. We feel completely safe and secure with the... See more
I am extremely frustrated as I am currently locked out of my Clouvider account and cannot manage my active VPS/server.The self-service "Forgot Password" function is completely broken for me, and when... See more
Company replied
Signed up for a cPanel account claimed to be HA - The service did not offer a basic NodeJS support. I submitted a cancellation. While asking for refund I was given a 19 GBP credit not as a "Good G... See more
Company details
Information provided by various external sources
UK-based connectivity, cloud hosting and dedicated servers provider. State-of-the-art London datacentres, enterprise class servers and distributed storage tech for genuine 100% uptime.
Contact info
88 Wood Street, EC2V 7RS, London, United Kingdom
- 0203 603 5030
- support@clouvider.net
- www.clouvider.co.uk
2.8
Average
89 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 24 hours
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Fantastic company, great hosting.
I have been with a fair few hosts recently but I came back to Clouvider after awhile becuase I could not just get away from their services!
Customer support is amazing and very timely and friendly, very fast servers and espcially fast and stable network with very low latency to the rest of europe. I can not fault Clouvider and I have not had any problems with them at all!
Overall I recommend clouvider with whatever you're doing, it is abit on the expensive side for a few services however you really do pay for quality! they really do like going the extra mile.
They have VPS/VDS services, Web hosting, Dedicated Servers and Managed services.
- Will
3 July 2016
Unprompted review
very skillful, very professional, very friendly
Their hosting hardware is great. Uptime is always 100%. Support staff carefully listen to customer's needs and encourage you to ask questions. They do not stop working until customer is fully satisfied. Respond time to support requests is less than 5 minutes. Even support for third party applications is provided under managed service. It is extremely rare to find such skillful and friendly support staff.
21 August 2014
Unprompted review
Reply from Clouvider Limited
Hi Milos,
Thank you very much for such a kind words and this very positive review. We are really glad that you are satisfied with the Cloud VPS service.
Kind Regards,
Dominik
Clouvider - Servers that never go offline!
I have recently started my online business and have decided to use a cloud server to provide hosting services to my customers. I have started with a cheaper provider but the services were very poor quality. There were frequent downtimes and the support almost not existed.
Some of my customers are running e-commerce store so I needed 100% Availability guarantee. Initially I had doubts that it will be possible but since I switched to them my server never went offline!
I am a software engineer not a systems administrator, I require some help from time to time, often overnight. Clouvider is always an email or phone call away, they are always fast and extremely helpful.
I could not be happier with both the level of service and protection that my business is now receiving. Thank you for helping my business grow and succeed.
1 August 2014
Unprompted review
Reply from Clouvider Limited
Hi Arthur,
Thank you very much for such a kind words and this very positive review. We are really glad that you are satisfied with the Cloud VPS service.
Kind Regards,
Dominik
Great service!
I have just started my online business, and have decided to use a virtual private server to help me manage my store. I am very happy with the level of service and protection that my business is now receiving. Thanks for helping my business grow and succeed!
25 February 2014
Unprompted review
Reply from Clouvider Limited
Hi Lara,
Thank you very much for such a kind words and this very positive review. We are really glad that you are satisfied with the Cloud VPS service.
Kind Regards,
Dominik
Very nice service!
I've got deployed quite powerful virtual dedicated server in seconds!
24 February 2014
Unprompted review
Reply from Clouvider Limited
Hi!
Thank you very much for such a positive review Maciej, we are glad that you are happy with your Virtual Dedicated Server in Cloud service!
Kind Regards,
Dominik
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