Lovely quality products. Well packaged. Accurate sizing. Good value for money, when discounted! Only had items for a week so too soon to comment on durability. Would consider buying again.
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Review summary
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Good product, price good. But be careful if you are punching outside the UK. It cost me another €35 euro for import duties and taxes into lnto the Republic of Ireland
Company replied
Overall ordering and delivery great and although I ordered wrong size …. Helpful customer service helped me with return and reorder …. But I am still awaiting the reorder from over a week ago…. Not ha... See more
Company replied
the two t-shirts were my fourth purchase from closure and the quality, fit and colour were all excellent as usual. Ordering and paying was quick and easy and delivery was quick also. Highly recommend.... See more
Company replied
Company details
Written by the company
Closure London - We make clean-cut, modern essentials. Shop now for T-Shirts, Hoodies and Joggers.
Contact info
Closure London, Unit B4 9&10, Heywood Distribution park, Heywood, OL10 2TS, heywood, United Kingdom
- Hello@closurelondon.com
- www.closurelondon.com
4.3
Excellent
9K reviews
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Great customer service
I had an item arrive faulty (part of a popper button missing).
This item was a present for my Dad and he only not noticed 6 weeks after they were purchased. I didn’t have the original packaging but the label etc was still on.
A new item has been sent to me and I didn’t even have to return the faulty item. I did send some pictures of the fault.
Delighted with how this resolved and very quickly as well.
24 July 2026
Unprompted review
Reply from Closure London
Hi Clare,
We are thrilled to hear that we could resolve the issue with the faulty item so swiftly and to your satisfaction. It is important to us that even when unexpected problems arise, we can provide a smooth and efficient solution. We appreciate you taking the time to share your positive experience with our resolution process.
We hope your dad enjoys his present!
Thank you again for shopping with Closure London.
Many thanks,
Amaan
Team Closure London
Gorgeous clothes but the shorts were…
Gorgeous clothes but the shorts were huge fitting. My polo shirt arrived faulty, with the collar threads falling apart, which made it look like part of the collar is missing. Unfortunately can’t send it back in the time frame. Little disappointing for my first order.
21 July 2026
Unprompted review
Reply from Closure London
Hi JC,
Thank you for taking the time to share your recent shopping experience.
To progress and handle your enquiry as quickly as we can, could you please send an email with the reference TP-RnFLyPsrw29726 - hello@closurelondon.com
This will allow our dedicated Customer Service team to log and raise a case number for you.
Once again we would like to thank you for your patience and cooperation.
Kind regards,
Team Closure London
Reply from Closure London
Hello Lee,
Thank you for your fantastic 5-star review!
We're so pleased to hear that you found the ordering process easy and that your delivery was quick. We appreciate your support and look forward to seeing you shop with us again.
We hope you enjoy your Premium Runner (White/White/Light Grey)!
Thank you again for choosing to shop with Closure London.
Many thanks,
Liberty
Team Closure London
Poor customer service
I have previously used closure and not had any issues. However I ordered my partner 3 sets for his birthday and noticed that one of the tracksuits was missing À jacket. I contacted customer service and sent all the relevant information requested to be told that they have investigated and reviewed cctv footage and they could find no issue their end, they recommended filing a civil dispute with the Police. I asked the case not to be closed as I later discovered that another set was mismatched sizes, again I had to resubmit all the information and have not heard from them since 11 July despite chasing them.
19 June 2026
Unprompted review
Reply from Closure London
Good afternoon Jenna,
Thank you for taking the time to share your recent shopping experience.
We can see you have been in touch with one of our colleagues.
For our team to assist you further regarding your feedback, we have arranged for a member of our investigation team to contact you within the next 60 minutes.
Thank you again for shopping with Closure London.
Kind regards,
Team Closure London
Poor customer service
I have previously purchased clothing from closure and had no issues and I love the clothes. However my recent purchase 19th June which were presents for my partners birthday, I spent over £100 only to find that one of the tracksuits purchased was missing the jacket. I enquired and sent all the relevant information requested, the case was closed following investigation and checking their cctv and advised me to file a crime report with the Police. I then discovered that the shorts and T-shirt set ordered were different sized top and bottoms, again I emailed customer service and was asked for the same information again which I supplied. I have not heard back from them since 11 July and I have chased them. What a waste! my partner can’t even wear 2 out of the 3 sets bought.
21 June 2026
Reply from Closure London
Good afternoon Jenna,
Thank you for taking the time to share your recent shopping experience.
We can see you have been in touch with one of our colleagues.
For our team to assist you further regarding your feedback, we have arranged for a member of our investigation team to contact you within the next 60 minutes.
Thank you again for shopping with Closure London.
Kind regards,
Team Closure London
Good initial impressions
Lovely quality products. Well packaged. Accurate sizing. Good value for money, when discounted! Only had items for a week so too soon to comment on durability. Would consider buying again.
23 June 2026
Reply from Closure London
Hi S,
We're delighted to hear you're pleased with the quality, packaging, and sizing of our Premium Tech Cargo Short (Charcoal). We appreciate your feedback regarding the value, especially when discounted. We hope you continue to enjoy your items and consider shopping with us again!
Thank you again for shopping with Closure London.
Many thanks,
Sean
Team Closure London
After paying DPD 23.94 euros to receive…
After paying DPD 23.94 euros to receive my delivery there was only one outfit in my parcel when I order four outfits. So now they tell me the rest of my orders have been sent back to your company because payment wasn't paid.
14 July 2026
Reply from Closure London
Hi Mary,
Thank you for taking the time to share your recent shopping experience.
We can see you have been in touch with one of our colleagues and was responded to the following day.
Someone from our customer service team will be in touch via email.
Kind regards,
Team Closure London
Reply from Closure London
Hey Stevie,
Thank you for sharing your fantastic 5-star review.
We're so pleased to read that you're happy with the great value and quality of our 5-Pack Classic Signature Boxers (Blue Multi). We appreciate your support!
Thank you again for choosing to shop with Closure London.
Many thanks,
Liberty
Team Closure London
Reply from Closure London
Hi Yolanda,
Thank you for your wonderful 5-star review! We are so pleased to hear that you loved your Stacked Crop Tracksuit (Washed Black) and that the delivery was prompt. We appreciate your positive feedback.
Thank you again for choosing to shop with Closure London.
Many Thanks,
Amaan
Team Closure London
General experience
Good customer service
Delivery made within the given time frame.
Product was of good quality.
23 June 2026
Reply from Closure London
Hi,
We're so glad to hear you had a positive experience with our customer service and that your delivery arrived on time. We appreciate your kind words about the product quality!
We hope you love your Smart Utility Overshirt (Brown) and
Smart Open Hem Utility Trouser (Brown).
Thank you again for choosing Closure London.
Many Thanks,
Jonathan
Team Closure London
Reply from Closure London
Hi Ian,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found great value in our products and that the delivery was prompt. We appreciate your positive feedback.
We hope you like your Relaxed Fit Open Hem Jogger (Midnight)
Thank you again for shopping with Closure London.
Many Thanks,
Sean
Team Closure London
Reply from Closure London
Hey Mathew,
We're so glad to hear you had a great experience with our service and product. Your positive feedback is truly appreciated!
We're glad you like your Smart Tech Chino Short (Charcoal)
Thank you again for shopping with Closure London.
Many Thanks,
Liberty
Team Closure London
Quality clothing
Bought 5 sets and they are all a peefect fit and absolutely comfortable. Couldnt be any happier!
14 July 2026
Reply from Closure London
Hi Luke,
We are so pleased to hear that you are happy with your recent purchases! It's wonderful to know that the items are a perfect fit and absolutely comfortable for you. Thank you for your fantastic 5-star review!
Enjoy your Pace Performance Twinsets (Aqua Blue/Ice Grey, Vapour Green/Charcoal, Light Sand/Fossil, University Blue/Iron Grey and Pink/Iron Grey)!
Thank you again for choosing Closure London.
Many Thanks,
Amaan
Team Closure London
Reply from Closure London
Hi Brian,
Thank you for sharing your fantastic feedback with us!
We are delighted to hear that you were pleased with your entire order.
Thank you again for choosing to shop with Closure London.
Many thanks,
Jonathan
Team Closure London
Reply from Closure London
Hello Joshua,
We are glad to hear that you had a positive experience with our customer service. Your kind words mean a lot to us!
We hope you enjoy your Smart Crinkle Nylon Puffer Jacket (Black)!
Thank you again for choosing to shop with Closure London.
Many Thanks,
Natalie
Team Closure London
Really nice range
Really nice range. I bought the birkenstock look a like mules. They're lovely, for under £30
13 July 2026
Reply from Closure London
Hi Brockway,
Thank you for sharing your positive feedback with us.
We are so happy to hear you're enjoying the Premium Mule (Stone) and found our range to be really nice!
Thank you again for shopping with Closure London.
Many thanks,
Liberty
Team Closure London
Quality products.
Quality products.
Great value for money, considering other competitors and the mark up prices are considerably higher.
Would choose this brand over others now as everything about the quality is far superior
22 June 2026
Reply from Closure London
Hi Gary,
We are so happy to hear that you are pleased with the quality of our products and find them to be of great value. Thank you for your fantastic feedback.
We hope you enjoy your Space Dye Performance T-Shirts (Fossil Marl, Iron Grey Marl and Slate Blue Marl), Core Mountain T-Shirts (Brown and Stone), Premium Tech Performance Short (Fossil),
3-Pack Core Performance Socks (Black) and 6-Pack No Show Sport Socks (Black)!
Thank you again for shopping with Closure London.
Many Thanks,
Sean
Team Closure London
Reply from Closure London
Hi Robert,
We appreciate your positive feedback! We are so pleased to hear that you are happy with the excellent products and reasonable prices.
We hope you enjoy your Pace Performance Twinset (Pink/Iron Grey)!
Thank you again for shopping with Closure London.
Many Thanks,
Liberty
Team Closure London
Quick and easy!
13 July 2026
Reply from Closure London
Hey Joseph,
We are so pleased to hear that you had such a positive experience with us and found the process to be quick and easy!
We hope you like your Smart Tech Chino Short (Mid Grey),
Smart Tech Chino Short (Charcoal) and Premium LTHR Runner (White/Black)!
Thank you again for shopping with Closure London.
Many Thanks,
Sean
Team Closure London
Customer service fantastic.
Customer service fantastic.
Great quality clothing.
Speed of delivery
22 July 2026
Unprompted review
Reply from Closure London
Hey Mark,
We are so pleased to hear that you had such a positive experience with our customer service, clothing quality, and delivery speed. Your kind words mean a lot to us!
Thank you again for shopping with Closure London.
Many Thanks,
Amaan
Team Closure London
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