Clifton Cameras Reviews 

1,869
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 202 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and friendly service, noting that team members provide expert advice, valuable recommendations, and a truly welcoming environment for everyone visiting the showroom. Consumers also deeply appreciate the remarkably fast delivery times and secure, protective packaging that always keeps fragile items safe throughout transit. However, some reviewers were not happy with occasional stock discrepancies, pointing out mismatches between online availability and actual inventory levels. A few people also mentioned experiencing frustrating delivery delays, long waiting periods, or unexpected logistical issues with courier services.

What people talk about most

Product

Consumers find product satisfaction to be generally high, with many reviewers praising the exceptional... See more

Service

Reviewers mention positive feedback about service, expressing deep appreciation for the prompt communication... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing them as friendly, welcoming, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting extremely fast... See more

Order

People report positive experiences with order, frequently praising the swift dispatch, prompt delivery times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great day at the Swarovski Optik Day in Clifton Cameras Cheltenham store 18/03/26. Really looked after by all the staff at Cliftons & the Swarovski rep too. Tried out Swarovski Bino's & Spotting... See more

Company replied

Rated 5 out of 5 stars

I telephoned Clifton Cameras with questions about a scope I wanted to purchase. Laura answered my call and was very helpful, knowledgeably answering all my questions and checked I was purchasin... See more

Rated 5 out of 5 stars

I am not good with names, however I was dealt with by 2 superb members of staff, one who kept finding different straight spotting scopes for me to look at and if I had the money would have probably wa... See more

Company replied

Rated 5 out of 5 stars

Very helpful on the phone on a Saturday morning to guide me through getting a discount on website and arranging Sunday delivery. Packaging was superb and DPD f... See more

Company replied


Company details

  1. Photo Shop
  2. Binoculars Store
  3. Camera Store
  4. Photo Lab
  5. Telescope Store

Written by the company

Clifton Cameras are the leading independent digital camera dealer in the UK. We offer Digital Cameras, SLR Lenses, Binoculars, Scopes and More. Best prices and service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,869)

202 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic company

Fantastic company, the people working in the store are friendly and knowledgeable and they carry a really good amount of stock. Their pricing is pretty much the best you will find anywhere for cameras and lenses and they have a really good trade-in against new purchases.

We are so pleased that they have moved locally to us as it's a great place just to pop in for a browse and to see a friendly face. Can be a bit dangerous though when "just a quick browse" ends up with the credit card coming out...

Also look out for their in store demos - there is always lots going on.

29 November 2025
Unprompted review
Rated 5 out of 5 stars

Extremely quick and helpful services

Extremely quick and helpful services. Needed a specific camera for a holiday. Ordered this camera on amazon.co.uk and it was estimated to come in less then a week but when i tracked the order it said it would come after the holiday. So went on clifton cameras and they provided the camera in 3 days which is really impressive as i am from Jersey. They provided an additional micro SD card which was amazing as i didn’t even realise that the camera alone doesn’t come with this card like if you order on amazon you have to buy separately. also i phoned up to request an invoice profs for GST purposes and the employer on the other end (Will his name was) was on it and sent the invoice to my email in less than a minute after the phone call i had. Highly recommend this company , safe quick and hassle free.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Great products line and even better service

I needed a pair of high-end binoculars. ChatGPT gave me 3 or 4 options and 3 or 4 quality sellers. I chose Clifton as they had a great a website and the online chat was quick and knowledgable and reverted quickly re a a little black friday deal. Bino's arrived quickly and seamlessly via DPD. I had a minor query down to my lack of knowledge and my email was answered by Estelle within an hour. [I had sent a query a week ago to LCE as they have a local store and I would have preferred to see the binos before buying .... still waiting a reponse] Highly recommend Clifton.

29 November 2025
Unprompted review
Rated 5 out of 5 stars

Couldn't ask for better service

Gear ordered Wednesday, delivered Friday and exactly as described. Very competitive price for the Canon EF 2x Extender. Very pleased with every aspect of the transaction.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Wow !!

Wow
Ordered 3.45pm got free upgrade for sat delivery next day. Delivered 8.30am
Packaging great well protected
Will be going back soon

29 November 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Brilliant! Safi took the time to understand my needs, and then helped suggest a range of suitable products for me. She listened to and patiently answered my endless questions, and her expert knowledge of the products was second-to-none. I have complete faith in her recommendations and will most definitely shop here again! Thank you!

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Estelle....In helping with the purchase of a new Mirrorless Camera…

The purchase of a new Mirrorless Camera and accessories was quite easy and friendly by way of the Chat box, not my preferred method if I am honest. The sales assistant Estelle was friendly and very helpful in answering my queries, questions and sending emails etc until the purchase was complete. I have used Clifton Cameras in the past but not on a major purchase. I have no reservations about awarding them 5stars.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service. I opted for a Sony A6400 lens kit (18-135mm OSS) as my first camera. I paid for next day delivery (around 3pm) Which still arrived around midday on the next day. Great camera. Great purchase experience. Thanks 🙂

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service!

I recently purchased a lens from Clifton Cameras and had it shipped all the way to Australia. I couldn’t be happier with the experience. Myfi was excellent, friendly and very helpful answering all my questions. The lens was packaged extremely well for the long journey and arrived safely. Overall, fantastic service and a smooth international purchase. Highly recommended!

19 November 2025
Unprompted review
Rated 5 out of 5 stars

This company has the best customer…

This company has the best customer service I have come across in my many years of photography. Always polite, respectful, honest and very helpful, and human. The website is easy to navigate which is great for me as I am getting older, goods arrive well packed and on time. What more can I say!!! I wish them all the best for the future. Date of experience - over many years.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

A company that is good to deal with

I attended the store to complete my part exchange as I live within a few miles.
Found the staff treated me with not only respect but were helpful to show me what ever I asked to see. The price offered via online quote was increased when they inspected and checked the camera which others have not in the past.After sales service was also very good when I enquired about a slight issue and rectified over the phone promptly.

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Exceeds Expectations

This was my third purchase from Clifton Cameras and I haven't been disappointed. The first two occasions were straightforward web sales which didn't involve any salesperson intervention. My third purchase however involved a trade-in. I was more than surprised by the final quote I received which was better than the initial quote. Needless to say I accepted the offer and duly purchased another item. The whole process of initial quote, to arranging collection, to returning item back to Clifton Cameras, to assessment and offer was completed in just over a day. Impressive! what's more, the item was dispatched the same day.
The Used equipment team at Clifton Cameras were very courteous, helpful, knowledgable and worked as a team.
I can certainly recommend Clifton Cameras. Admittedly they cannot carry every item of photographic equipment but I'm sure they could get something if you asked.
A shout out to James B who looked after me throughout my purchase.
If I could give 11 out of 10 I would - but that's a maths conundrum......

19 November 2025
Unprompted review

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