We have dealt with WhitesPay for many years & have always found them to be highly professional, with great customer service. Highly recommended.
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See what reviewers are saying
First class currency transfer service. We don't do this a lot, but we still feel that our custom is highly valued - Alexis was a great help today, patiently offering assistance as we blundered our way... See more
Company replied
Whitespay offer a totally professional and seamless service, I only wish I'd discovered them sooner! As an SME who'd spent several years paying £17 transaction fees and uncompetitive FEX rates fo... See more
Company replied
First time I've used Whites for a couple of years due to covid. But nothing has changed, details still held, everything was done in minutes over the phone and the transfer took place within one workin... See more
Company replied
Company details
Written by the company
Clearing provides a global business account designed for the modern era of cross-border commerce. Our offering makes it simple for companies to manage trade, payments and treasury in both local and digital currencies, all from a single, secure account. With named IBANs in 24 currencies, including more than 14 local options, we help businesses expand internationally with confidence. At Clearing, our focus is on making international payments straightforward, efficient and ready for the future.
Contact info
No. 1 Royal Exchange Avenue, EC3V 3LT, London, United Kingdom
- +44 (0) 20 8154 3174
- info@clearing.com
- www.clearing.com
4.9
Excellent
384 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Fantastic
Fantastic, the team where very helpful and easy to understand, great to talk to
14 February 2019
Reply from Clearing: Previously WhitesPay
Hi Kathleen
Thank you so much for your kind review. It's really is nice to hear from our customers that our service levels that we pride ourselves on is recognised.
Thanks
Richard
Head of Sales
Very good and very fast service and…
Very good and very fast service and keep you informed on rates would use again
13 February 2019
Reply from Clearing: Previously WhitesPay
Hi Anthony
Thank you so much for your positive review. I'm pleased that our service is what you are looking for and just as important, that you would use us again - informed and fast.
Thanks
Kind regards
Richard
Head of Sales
Small account holder
I own a small house in France and used this company for purchasing the euros to purchase the property in 2010 and to managing my French bank account since. Although I am a very small account holder compared to many others I always get a very efficient and friendly service and feel I am valued.
28 January 2019
Reply from Clearing: Previously WhitesPay
Thank you so much for your kind comments - It really is appreciated. I am so pleased that our continued friendly and efficient service means that you are still with us nearly a decade on.
Thanks again
Kind regards
Richard
Head of Sales
Professional and friendly
Quick, professional and friendly service, I have used them for both commercial and personal transactions.
22 January 2019
Reply from Clearing: Previously WhitesPay
Hi Judy
Thanks for your kind review. I'm pleased that you the service you are looking for from both perspectives - personally and commercially. We aim to provide just as you describe - Quick; Professional and Friendly for all our customers, regardless of type.
Thanks again
Richard
Head of Sales
Very efficient service
23 December 2018
Reply from Clearing: Previously WhitesPay
Hi Anandi
Thank you for your feedback - greatly appreciated.
Kind regards
Richard
Head of Sales
Great - Used for some years & always good.
Been using Whites telephone service for some time and always found them very helpful.
I have just ventured onto their online system and found it very easy to use, completed a Euros purchase & made transfer to Spain bank very quickly & easily.
6 November 2018
Reply from Clearing: Previously WhitesPay
Hi Andy
Great - It looks like we have all bases covered for you. Really pleased to see that our on-line platform is just as easy to use, but as ever if you need to speak to us, do let us know and we will help out wherever we can.
Kind regards
Richard
Head of Sales
Reply from Clearing: Previously WhitesPay
Thank you for the fantastic review. We look forward to assisting you again in the near future!
Kind Regards,
Leanne
Client Relationship Manager
Reply from Clearing: Previously WhitesPay
Hi Verity
WhitesPay really values your great feedback! Thank you for taking the time to leave a review
Kind regards,
Leanne
Client Relationship Manager
Great experience and Leanne was really…
Great experience and Leanne was really helpful
31 October 2018
Reply from Clearing: Previously WhitesPay
Thanks for the review Lauren.
Customer Service is a the heart of our business
Kind regards,
Leanne
Client Relationship Manager
Reply from Clearing: Previously WhitesPay
Hi Kerry,
Thank you for the review!
Kind regards,
Leanne
Client Relationship Manager
Great Service
Very easy on boarding process, fantastic rate and service from everyone i dealt with! Will use again in the future and recommend without hesitation
23 October 2018
Unprompted review
Reply from Clearing: Previously WhitesPay
Thanks for the great review Craig, we look forward to doing business again with you in the near future.
Kind regards
Leanne
Client Relationship Manager
Speedy access by phone
Speedy access by phone. Personable staff. Reasonable rates. Efficient transfer of funds.
8 October 2018
Reply from Clearing: Previously WhitesPay
Thank you for your kind review. It is always pleasing when we receive feedback on the things we strive to achieve; Speedy, Personable, Reasonable and Efficient.
Thank you once again
Kind regards
Richard
Head of Sales
Excellent & Friendly Staff
I have only positive comments about this company. Very friendly and helpful staff. Always stay in touch to see if we require any future trades. Rates are competitive too.
2 October 2018
Unprompted review
Reply from Clearing: Previously WhitesPay
Hi
I'm really pleased to read such a kind review. It makes our job easier to know that our customers are happy with the service we provide.
Thank you very much for your feedback and we look forward to helping with your international transactions again in the near future.
Kind regards
Richard
Head of Sales
This was my first experience using…
This was my first experience using WhitesPay.They made the process uncomplicated which automatic gave the user confidence. The whole process was completed inside a day.
19 September 2018
Reply from Clearing: Previously WhitesPay
Hi Joseph
I'm delighted to hear that your very first experience with us was a good one and we trust you will continue using us as and when you have requirements.
Thank you for your feedback
Kind regards
Richard
Head of Sales
The exchange rate could be better
11 September 2018
Reply from Clearing: Previously WhitesPay
Hi
Thank you for your feedback - greatly appreciated.
As a long standing valued customer, we hope to do business with you again soon and that the rate picks up.
Kind regards
Richard
Head of Sales
First exchange transaction with…
First exchange transaction with Whitespay - Sam and Tom very patient and helpful, and competent as proven by the successful result - no reservations at all and I have already recommended Whitespay to a long standing friend. I wiil certainly use Whitespay when I next need to purchase foreign currency.
Bill Sterling
7 September 2018
Reply from Clearing: Previously WhitesPay
Thank you for the fantastic review Mr Sterling. Sam & Tom are a great asset to our team, I will ensure they see your kind words. WhitesPay takes great pride in our customer service and we would love to assist your friend.
Kind regards,
Leanne
Client Relationship Manager
Very reliable.
5 September 2018
Reply from Clearing: Previously WhitesPay
Hi Wendy
Thank you so much for your kind review.
Kind regards
Richard
Head of Sales
Efficient company to deal with.
1 September 2018
Reply from Clearing: Previously WhitesPay
Thank you Pamela
Your comments are greatly appreciated and mirror what we try to achieve here at WhitesPay.
Thanks
Richard
Head of Sales
An excellent reliable service provided…
An excellent reliable service provided by WhitesPay for the past eighteen months. Tom and Leanne in particular are efficient, friendly and you know your payment will get where it needs to be every time, without drama.
Highly recommended.
30 August 2018
Reply from Clearing: Previously WhitesPay
Hi Kellie
Thank you so much for your kind review. We take great pride in our efficiency and customer service at WhitesPay and it is fantastic to see some of my Team getting the praise they deserve.
Thank you
Kind regards
Richard
Head of Sales
Reply from Clearing: Previously WhitesPay
Diane
Thank you so much for your kind comments. We try to make it as easy as possible for our customers to do business with us.
Thanks
Richard
Head of Sales
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