I recently placed an order with Clay and Glow and was excited to receive my skincare products. However, things took an unexpected turn when the tracking said my package was delivered — but I n... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I recently placed an order with Clay and Glow and was excited to receive my skincare products. However, things took an unexpected turn when the tracking said my package was delivered — but I n... See more
Company replied
The moisturizer is the first product I've used from Clay & Glow as a day cream, and it's fantastic. Besides the fact that it smells super nice (coconut oil), it also lubricates wonderfully on your fac... See more
Company replied
this is my first time ordering from clay and glow. i am very happy with this product, the moisturizer that moisturizes. this product is very good for your skin, it really removes the impurities and ma... See more
Company replied
Hey! I'm 31 years old, and the first time I tried Clay and Glow samples of vitamin C serum, eye cream, and moisturizer from my friend. Luckily my skin loves this product and it's much better now. M... See more
Company replied
Written by the company
Wij streven ernaar om zelfvertrouwen te boosten door speelsheid en positiviteit in alles wat we doen. Van onze producten tot de interactie met onze community: we maken van je dagelijkse beautyritueel een moment van plezier en zelfexpressie.
Duurzaamheid en eerlijkheid staan bij ons centraal. We houden het graag simpel en transparant: onze producten bevatten natuurlijke ingrediënten, zijn volledig vegan en worden nooit getest op dieren, alleen op onszelf! Bovendien wordt alles met trots in Nederland ontwikkeld en geproduceerd.
Onze reis begon op 23 mei 2019, toen Clay And Glow werd opgericht door Julia Veer (toen 21 jaar oud) en haar partner Randy. Julia kampte zelf met allergische reacties op vrijwel alle huidverzorgingsproducten die ze probeerde. Op advies van haar dermatoloog zocht ze naar biologische en natuurlijke producten, maar ze miste de speelse en stijlvolle uitstraling die ze graag wilde. Daarom besloot ze haar eigen merk te creëren: huidverzorging die zowel effectief als fun is.
Wat begon met één iconisch product, het pink clay mask, is inmiddels uitgegroeid tot een uitgebreide lijn probleemoplossende skincare. Ons doel? Jou helpen een gezonde, stralende huid te bereiken met de beste ingrediënten en een flinke dosis plezier!
Niet tevreden = geld terug
Prinses Margrietplantsoen 33, 2595AM, Den Haag, Netherlands
Replied to 85% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Clay And Glow ®
I recently placed an order with Clay and Glow and was excited to receive my skincare products. However, things took an unexpected turn when the tracking said my package was delivered — but I never received it.
I reached out to Clay and Glow's customer service and explained the situation. They immediately started an investigation, which gave me some peace of mind. After a week of waiting without an update, I followed up to check in. Still, no news — which honestly left me a bit anxious.
To my surprise and relief, Clay and Glow exceeded my expectations by sending out a new package without further delay. That act of goodwill and commitment to customer satisfaction really stood out.
Mistakes and shipping mishaps can happen, but how a company handles them makes all the difference. Clay and Glow showed they truly care about their customers — and for that, I’m genuinely grateful. 💖
Looking forward to glowing skin and more future orders!

Reply from Clay And Glow ®
I had the opportunity to test this product, and I have to say, it exceeded my expectations. The SPF was so soft and subtle on my skin, left no white cast on my skin (which is a MAJOR plus), and was the perfect base for my makeup. I highly recommend this SPF

Reply from Clay And Glow ®
Sunscreen SPF 50 by CLAY&Glow is the total gamechanger in my skin routine. Since the sunny days are around the corner, stock up spf50. This spf stands out among all the brand available in the market. It is hydrating, blends in so smoothly & the best part is no whitecast. Skin does not gets grey after applying spf and does not irritate the skin.
Good for sensitive skin also.

Reply from Clay And Glow ®

Reply from Clay And Glow ®
After some initial delivery issues, I was assisted very well by the contact center. They send a new package for the initial prize I ordered the products at, which I received yesterday. Thank you for the good service!

Reply from Clay And Glow ®
Love the products so far! They’re great for my skin, smell good and I love that they’re vegan + cruelty free. Shipping was super fast as well.

Reply from Clay And Glow ®
Fast delivery, great products and love the packaging! I use the toner and moisture cream on daily basis and the mask once a week. The retinol serum is not for my skin..

Reply from Clay And Glow ®
10% niacinamide treatment serum - This was my first experience as a tester for a new skincare product, and I feel so lucky to have used this serum of Clay And Glow. Being over 40 with sensitive, tired-looking skin, redness, and an uneven tone, I was initially sceptical. There are countless serums on the market promising great results, and I thought this would be just another one. However, to my surprise, using it twice a day, I started seeing improvements in just two weeks.
The texture is silky and lightweight, absorbing quickly without any greasy residue. It leaves my skin feeling refreshed and pleasant. It doesn't sting or cause discomfort—instead, it feels soothing and calming. This was a bonus for me, as I haven't experienced this with other brands marketed for sensitive skin.
After approximately four weeks, I noticed visible improvements. My skin became brighter and more evenly toned. I loved how it helped with hydration; I didn't feel any dryness throughout the day. Overall, as a result of testing this serum, it has reduced skin redness, contributed to a glowing complexion, and left my skin smoother with smaller pores.
The biggest result for me was achieving a healthy glow. The serum has exceeded my expectations with its luxurious texture, calming effect, and remarkable skin improvements. I highly recommend it for radiant and healthy skin and will include this to my skin care routine going forward.

Reply from Clay And Glow ®
I got to try the serum for a few weeks. The texture is quite soft, and it has a neutral scent so I found that very nice, it felt really hydrating on my skin upon application, and did not take too long to absorb into my skin before I applied my moisturizer. From my experience with the serum, I would recommend use frequency of 2 to 3 times a week for the best results. Adjusting the serum to this use frequency I have noticed my hyperpigmentation and pimple problems solved and I see more of a glow on my face.

Reply from Clay And Glow ®
Tried the niacinamide serum for a few weeks and I really like this serum, used it both in the morning and evening in my skincare routine. Spreads very nicely and easily and dries quickly, leaving the skin feeling very soft. What I really liked about this serum is that it soothed my skin well, which is very nice if you often suffer from red spots or skin irritations. So far I have not noticed any difference in my pores in terms of visibility yet, I hope that I will see a difference with longer use of the serum. I have acne prone skin and clearly noticed that I have fewer pimples compared to when I started with the serum! Overall very happy with the results so far and definitely recommend it.

Reply from Clay And Glow ®
I have tried products here and it does deliver you what you’re looking for, they have very skin friendly products in my opinion! Id recommend to give a try!

Reply from Clay And Glow ®
I’ve always struggled with large pores due to my oily skin, I’m quite pleased to say that this exfoliant reduces the appearance of all my pores. Used 2x a week. Has a pleasant smell. Would recommend

Reply from Clay And Glow ®
One star is to much!
More than two weeks ago the everything order.
Directy after I recieve an email that Clay and Glow send me for free the AHA gel cleaner As a gived.
Not longer than one week and it is in my house.
Now 3 weeks later....no package
Sending emails..they did'nt responds, the phonenumber is not avadible.
They ruinate my christmas give't
I think i go call my lawyer

Reply from Clay And Glow ®

Reply from Clay And Glow ®
Ik gebruik de hyaluronic acid toner, vitamine C serum, hydrating moisturizer, spf30 daycream, straw jelly face cleanser en de retinol night serum het meest. Alle producten even fijn!!

Reply from Clay And Glow ®
I’ve tried a lot of skin care products, but when I discovered Clay and Glow. It was like I finally found the perfect set! They got everything for every skin type and it really does help. I see better results everyday! Thank you clay and glow!

Reply from Clay And Glow ®
I am so happy with all products from collection !! As first packages are so girly amd nice.. and lux!
Smell is beautiful, and my skin is bright and seems more healthy

Reply from Clay And Glow ®
Fast delivery. I ordered the summer set. My skin is dry and I suffer from eczema. After first use I could already see the difference. The products smell nice and are gentle for your skin.

Reply from Clay And Glow ®
The Clay and Glow product really help with my hormonal acne problems en all the dirt in my pores!! The products always smell amazing which is a plus!!
I wouldn't recommend anything else!

Reply from Clay And Glow ®
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.