Classic Parade Reviews 

401
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

To say these guy's know their stuff is an understatement. Myself and some friends were looking for something this Eid celebrations extra special, and after some previous less-than stellar experiences... See more

Rated 5 out of 5 stars

Thanks so much to Andy, Rebecca and the team at Classic Parade for their kind help this morning. Evolve Now put on a special football event for sports related business owners to help their local sport... See more

Rated 5 out of 5 stars

Had a really great experience using classic parades services last weekend leading up to Christmas. Rented their Aston vantage convertible and it was out of this world. Will be telling my friends and... See more

Rated 5 out of 5 stars

First class treatment from the moment your chosen car is delivered. staff are all polite and knowlegeble of their supercars. If it is your first time driving or hiring a supercar simply ask and they w... See more

Company details

Written by the company

The UK's #1 Supercar Hire Service. The Largest collection of supercars ready to hire with next day nationwide delivery. Celebrating 20 years of service


Contact info

4.0

Great

TrustScore 4 out of 5

401 reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.0

All reviews

(401)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Deposit hasn't been returned. no replies to emails or messages

BAd service... ALL good until I returned the car and I have been ghosted since even though I have £3000 with this company. This is very bad service. Will never use again. My calls don't get picked nor do I get replies to my sms or even whatsapp messages. Before I paid I used to get replies within an hour at all type off hours. All of a sudden, nothing.
DONT GET TEMPTED BY THE PRICES. YOUR DEPOSIT WONT COME BACK AS THEY ASK FOR BANK TRANSER.

8 December 2019
Unprompted review
Classic Parade logo

Reply from Classic Parade

Thank you for leaving a review. We take feedback very seriously; however, I’m afraid we cannot find any record matching your name or details. We strive to provide 5-star service, if you feel you have received anything less, we would greatly appreciate the opportunity to amend it. Please contact us at 0333 355 3595.

Thank you.

Rated 5 out of 5 stars

The only prestige car hire company who…

The only prestige car hire company who respond to my enquiry straight away. Very focused for the entire rental towards my needs. All employees involved from initial start through to delivery and collection were exceptionally very friendly and informative.

6 November 2019
Unprompted review
Rated 5 out of 5 stars

Great company

Great company! I collected at their location close to my home. It was well presented and immaculate. The process was straightforward and effortless. There were no issues what so ever. It was a fantastic 2 week magical experience enjoying the English countryside. I would absolutely rent from them

4 November 2019
Unprompted review
Rated 5 out of 5 stars

I designed my nieces wedding with a…

I designed my nieces wedding with a classic Aston Martin from Classic Parade for her wedding day!

We were fascinated with the attention to detail Mohammed provided.

A week before the special day, I received a called to go over the detail of our requirements! We were even asked if there was to be a bottle of champagne in the car.

Delivery was 15 mins early, the Aston was pristine and equipped with champagne, water, umbrellas .. all the small things that made the service 5 Star.

Worth every pound.

Would recommend Classic Parade to you.

Mason Cheung

29 October 2019
Unprompted review
Rated 1 out of 5 stars

Terrible company, didn't deliver car or repay money

Ordered a weekend luxury car hire for my wife as a birthday gift. I was a bit concerned as the company hadn't been great at replying so got in touch the week before to confirm everything was going ahead and was assured that it was.
On the Saturday the car should have arrived at 9am, it never turned up. Spent an hour trying to get in touch with someone, finally managed to after 10am (despite the website saying the phone lines are 24/7). They apologised but said there had been a mistake and the booking have not been entered properly so didn't exist. They offered to try and get the car out to us but by then it was too late so I asked for a refund.
7 weeks later I am still waiting for my money back, both the initial payment and the security deposit. Thankfully it was made on a credit card so they are now looking into it and I should be protected but had I paid via bank transfer or debit card I'd be stuffed.
I was also offered a complimentary day of a car hire to make up for the mistake, needless to say this hasn't appeared and enquiries about it are ignored.
I could accept the mistake on the day, although it was gutting, I can't accept the fact they haven't repaid any money and haven't honored their promise to make up for it with a free hire.
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In response to the reply below i would be very worried about your record keeping if you cannot find me in your system, perhaps this is why you never repaid the money you took or kept your promise of a free hire. My reference was 190402/CPDC, if 'Tim' really exists why doesn't he get in touch to explain why your records are so bad they cannot find someone from a few months ago.
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Further to the second attempt to try and intimidate me to take this review down, do you know what's also against the law, taking someone's money and knowingly not providing the service or giving a refund.
Go ahead with the legal action, I shall provide my credit card statements proving payment and the e-mail correspondence with your company before and after you failed to provide the car or the refund.

10 September 2019
Unprompted review
Classic Parade logo

Reply from Classic Parade

Legal Notice

False or malicious reviews against individuals or businesses may breach UK law (Defamation Act 2013, Malicious Communications Act 1988, Section 127 Communications Act 2003). Demands for money or benefit linked to a review are blackmail (Section 21 Theft Act 1968), whether direct or via a third party. Illegal Instagram pages and websites have been reported to encourage individuals—often unknowingly—to engage in blackmail or defamation. Legal action will follow
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Dear Dylan Chase,

We have checked our client records stemming back 15 years and we have never had a client or associate by the name of Dylan Chase . Classic Parade Supercar Hire has recently been a victim of fake, malicious and untrue reviews from names of people of which we have never dealt with and scenarios which we have never encountered.

Theses fake and malicious reviews have been designed purely to discredit and damage our brand which we have worked so very hard over 15 years to build, so they have been reported to Google, Trust Pilot and to the Metropolitan Police for further investigation and we will be looking to prosecute through the courts for slander and defamation to the highest effect. However if you are genuine and we have made an error please call the office number below and ask for Tim and I will be glad to assist.

Supercar Hire Team
Classic Parade
+44 (0) 333 355 3595
65 Sloane Street
Knightsbridge
London
SW1X 9HS

Rated 4 out of 5 stars

Very happy with our hire arrangements

Very happy with our hire arrangements. Andrew his people were on it from start to finish. Very organised and friendly. We hired the GTC 4 Lusso over 6 weeks. exceptional experience and service to match, look no further.

19 August 2019
Unprompted review
Rated 5 out of 5 stars

Hired a Lamborghini hurracan…

Hired a Lamborghini hurracan performante from Classic Parade... the hire experience was seamless and a fantastic. Andrew who runs the company was very helpful in my selection, gave a very good customer service and I had a good deal. They delivered the car with a goodie bag and picked it up when my hire period we over. The car was excellent to drive and was in pristine condition. I would recommend Classic Parade to anyone looking for a good hire car, good deals and great customer service.

3 August 2019
Unprompted review
Rated 5 out of 5 stars

Amazing fast reliable and fantastic…

Amazing fast reliable and fantastic service , my name is Ahmed I have a strong passion for supercars and have been hiring many super cars for some time , I was always having bad experiences until I was introduced to classic super parade , I was introduced to Andrew steward who has provided me with the best service and really listening to my request and delivered time after time , for reliable trustworthy professional car hire I highly recommend classic super parades , thank you for your service !!!

9 July 2019
Unprompted review
Rated 5 out of 5 stars

Amazing mclaren hire

Amazing mclaren hire as a surprise for my husband booked 6 months in advance the car I wanted had a fault the day before but Andy worked very hard to get a replacement for delivery on the day and we were not disappointed. He always kept in touch and was very patient with my barrage of questions! Thank you wouldn’t hesitate to recommend you.

11 June 2019
Unprompted review
Rated 5 out of 5 stars

Service was perfect

Service was perfect. The owner personally deliverd the car with his team to ensure there were no hickups due to the sensitivity of the occassion. He was understsnding of the scope. to make sure that I was pleased with the rental. The car was to my standards and hidden charges did not apear. I would highly recommend Tim and Classic Cars Parade.

1 June 2019
Unprompted review
Rated 5 out of 5 stars

`Classic Parade everytime!

Andrew and his team are simply fantastic. I took out a Lamborghini Huracan for the day in London. When I arrived the car was being valeted which was a great start to the rental experience and set the tone for high quality service. Andrew took me round the car and highlighted any areas of wear or tips on how to drive (perfect if you haven't driven a Lamborghini before).

The car itself was a dream. After studying the market the Huracan excelled on all my presumptions in terms of performance, comfort and general road use.

Upon the end of the rental the vehicle was examined and checked out. I received my deposit back within the stated timeframe and will be sure to use Andrew again!

If you're in the market to hire out a luxury car in the UK, get in contact with Classic Parade and you will be looked after from start to finish.

21 May 2019
Unprompted review
Rated 5 out of 5 stars

What a fabulous company

What a fabulous company. Initially I wasn’t sure which car to go with for my sons birthday present. Customer service were very helpful and spent time helping me pick the perfect one. We ending up choosing a Lamborghini, and boy! What a car!!!! Came in perfect condition clean and tidy withno scratches and reasonably priced. Overall he was absolutely overjoyed and it was well worth every penny, I’ll definitely consider using this company again and would recommend.

14 May 2019
Unprompted review

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