Always good service and fast delivery, one of many deliveries was accidentally sent the wrong items but it was replaced in a day or two.
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Great prices. Large selection of products. Easy and secure order process. Many different ways of shipping, and very fast!
fkn lovely service, awesome people and such great fast shipping its insane, u order one day in the moring and the next day its in the box. love ciggee sm < 3
Company details
Written by the company
Cigge.se är en av Sveriges ledande webbutiker för e-cigaretter, vapes, e-juice, nikotinpåsar och vitt snus. Sedan starten 2014 har vi hjälpt hundratusentals kunder att handla tryggt och enkelt online. Vårt mål är att erbjuda ett brett och uppdaterat sortiment från välkända varumärken, alltid med fokus på kvalitet, säkerhet och tydlig produktinformation. Vi följer svenska lagar och riktlinjer för försäljning av e-cigaretter och nikotinprodukter och arbetar aktivt för att ge våra kunder en transparent och trygg köpupplevelse. Hos oss hittar du e-cigaretter och startpaket för både nya och erfarna användare. Vi erbjuder engångsvapes i flera smaker och nikotinstyrkor samt e-vätskor och nikotinsalt-e-juice från populära tillverkare. Vårt sortiment omfattar även vitt snus och nikotinpåsar i olika smaker och styrkor. Cigge.se erbjuder snabb leverans, smidiga betalningar via Klarna och en engagerad kundtjänst som alltid strävar efter att ge bästa möjliga service. Cigge.se – trygg, laglig och pålitlig handel med e-cigaretter och vitt snus online.
Contact info
4.4
Excellent
617 reviews
Replied to 87% of negative reviews
Typically replies within 48 hours
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I’m very satisfied with this company
I’m very satisfied with this company. The products are always in stock and the delivery is fast and reliable. Everything arrives on time and in great condition. Highly recommended!
10 April 2026
There is a lot of fuel left but i…
Therese is a lot of fuel left but i dosnt get any smoke, i think they are old expiry date is juli 2026, i have bought 30 pieces and used
3 and all is wrong, i hope it is just these 3, you have to compensate me when i checked all of them
26 March 2026
Reply from Cigge.se
Hi,
Thank you for your review, and we're sorry to hear about your experience.
That definitely doesn’t sound right. Even if there is liquid left, the device should still function properly. While the expiry date (July 2026) should not affect performance at this stage, what you’re describing is not expected.
Please reach out to our customer support with your order number so we can investigate this further. If the products are faulty, we will of course help you with compensation or replacement.
We appreciate you bringing this to our attention and will make sure to resolve this for you as quickly as possible.
Kind regards,
Customer Support
Reply from Cigge.se
Hej,
Tack för din feedback.
Vi är ledsna att höra att du upplevt både dålig smak och att vissa produkter tog slut snabbare än förväntat. Det är självklart inte den upplevelse vi vill att våra kunder ska ha.
Om du misstänker att det är något fel på produkterna är du varmt välkommen att kontakta vår kundtjänst med ditt ordernummer, så hjälper vi dig gärna vidare och tittar på en lösning.
Tack för att du uppmärksammar oss på detta.
Vänliga hälsningar
Kundtjänst
Perfect customerservice!
I was contacted because the delivery was late and the compensation was more than I would expect! Thank you so much!!
10 March 2026
Good service and fast delivery with low…
Good service and fast delivery with low price and premium quality
2 March 2026
I got fast help with solving a problem…
I got fast help with solving a problem I had with disliking a product.
10 February 2026
Reply from Cigge.se
Hej,
Tack för att du hör av dig och för att du uppmärksammar oss på detta.
Vi beklagar verkligen att leveransen tog längre tid än förväntat och att den dessutom skickades till fel plats. Vi har nyligen bytt plattform och i samband med detta har tyvärr vissa mindre tekniska problem uppstått, vilket kan ha påverkat din beställning.
Detta är självklart inte den upplevelse vi vill ge våra kunder, och vi ber om ursäkt för besväret det orsakat dig. Vi arbetar löpande med att åtgärda dessa problem för att säkerställa att det inte händer igen.
Tveka inte att återkomma om du har fler frågor eller om det är något mer vi kan hjälpa dig med.
Vänliga hälsningar
Kundservice
cigge.se
Reply from Cigge.se
Hello,
Thank you for your message. We understand that you are waiting for menthol e-juice and appreciate your patience.
If you would like an update or have any questions, please feel free to contact our support team at support@cigge.se, and we will be happy to assist you.
Kind regards,
Customer Support
cigge.se
Very good liquids at reasonable prices
7 October 2025
Take very long time to get my order…
Take very long time to get my order that I payed for..... I still didnt get it. Hope it come soon.
31 December 2025
Reply from Cigge.se
Hello,
We sincerely apologize for the delay with your order. We understand how frustrating it can be when delivery takes longer than expected, especially when the order has already been paid for.
Please contact us at support@cigge.se
with your order number, and we will be happy to look into this for you and assist further.
Thank you for your patience and understanding.
Kind regards,
Customer Support
cigge.se
Long delivery time
From order to delivery it often takes a week. So be prepared for that. Otherwise i think it is a god service.
27 December 2025
Reply from Cigge.se
Hello,
Thank you for taking the time to share your feedback. We appreciate your comments regarding the delivery time and are glad to hear that you are otherwise satisfied with our service. We continuously work on improving our logistics to shorten delivery times where possible.
Thank you for choosing us.
Kind regards
Customer Service
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