Chrono24 Reviews 825

The watch delivery is fast and price is good.

"This product is covered by Chrono24's security service"
"14-day return and refund guarantee"
"If the watch you purchased is damaged or broken, does not match the description of the seller, or does not suit your needs, don't worry. The return and refund guarantee period is 14 days after the product arrives. During this period, you can easily pay the purchase price immediately."

With this information, I felt safe even if there was a problem with the product, so I purchased it with confidence.

However, I received the following message from the retailer:

”Please note that there are no returns on International sales. ”

If it had been stated from the beginning when I was considering the product that "Chrono24's security protection service does not apply to this product," I would not have considered this product.

I understand that it must be extremely difficult for your company's staff to inform and thoroughly implement the "Chrono24 Security Protection Service" to all of your numerous dealers around the world, despite your busy schedule, but since online shopping is faceless and it is an international transaction, it is unsettling for an average buyer like me to make a large transaction of over $8000us.

I'm sorry that I ended up giving you such harsh criticism this time, but I'm very grateful that you have created such a great system that connects overseas retailers with individual buyers, and that I was able to use it this time and obtain fabulous timepiece that is difficult to get in my country. Thank you very much.

Fast Shipment and perfect packing.

Finally I could obtained what I've been looking for thanks.

The contract with American Express is complete as we may ask the purchaser to pay this 2% commission.
You guys please fix this problem.
This is because VISA and MasterCard fees are low.
American Express has a contract with a credit card agency to allow users to use other credit cards at a 2% cost.
Asking buyers to pay this 2% commission is a violation of the contract with American Express.
Please fix this problem immediately.
This is because VISA and MasterCard fees are low.
American Express has a contract with a credit card agency to allow users to use other credit cards at a 2% cost.

This seller is very responsive and all the process to ship out the merchandize was handled lightning fast. Secured package was very good, too.

Thank you so much for your quick response. The item I picked up is not cheap at all, but sending the package is very secure and insured, so it arrived safe and secure.
very much reliable and trustworthy deal.
I highly recommend this system.
Best wishes

Reliable payment system, dealers assessment and governance.

Thank you for providing advanced global services.
I was able to smoothly purchase a watch that is difficult to obtain in Japan, a self-proclaimed developed country.

When my baggage the seller sent to me was behind schedule, they announced that promptly, so I was not worried about it.
Thanks.

Quick response and kind follow up makes me very comfortable buying watch.

It's my first time using this website, so initially I was skeptical. After reading some independent reviews, I decided to try it out.

Overall good experience of purchasing. The seller was quick to respond, and the item was in good condition, as mentioned in the item's description.

However, there were differences between the price listed on the chrono24 page and the actual price from the seller. After I clicked the purchase button, the seller one-sidedly rejected my offer. Their reason was "low margin". I couldn't understand why they'd put that price if they think it's a low margin at the first place. So I had to message them to ask why; how much they willing to offer. Eventually they sent me a different quote. I agreed and we managed to complete the deal.

very good market

Excellent seller, reponsive, polite. product received exactly as described. would buy again!

it is convenient for me to look for watch

I’m really satisfied with the seller and the watch. The seller replied to my questions and gave me necessary information for customs clearance etc in a timely manner.
Also, the watch is good condition and beautiful.

Provided Basic information

We were able to find a valuable watch at Chrono24 that is not in stock in Japan. Being able to search in our worldwide inventory is a great attraction.

Due to time pressing and two dealers involved, they cleared potential issues proactively. These are the things when international communication can be very difficult.

Very reliable source for information and real deal.

Excellent and professional