ChitChat Bingo Reviews 14

TrustScore 2.5 out of 5

2.4

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Company details

  1. Events & Entertainment

Information provided by various external sources

Chit Chat Bingo - Join & Claim a 400% Bonus.Play 90 ball bingo & 75 ball bingo. Free Bingo & Mobile Bingo & Slot Jackpots on offer too. Join Here!


Contact info

2.4

Poor

TrustScore 2.5 out of 5

14 reviews

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Rated 1 out of 5 stars

Stay away

Stay away, worst customer service ever!!!

Make sure you enter the codes as uppercase, or you will not qualify for the promotion.

I entered the code "Weekend" to be told it has to be uppercase as per T&Cs. As I didnt, and didnt realise it had to be entered in uppercase, I was told I could not get the bonus.

Yes I should of read the T&Cs, but surely this bonus could have been added the one time, then for future I would of known.

So for not giving me the bonus, they have now lost my custom.

18 May 2025
Unprompted review
Rated 1 out of 5 stars

Dodgy as!

Dodgy as!! I paid my deposit and it was paid into my account. Later I tried to login but my details were incorrect. Through live chat I was first told the computer had misspelt it???
Then they were closing the conversation as I wasn’t responding!!!
Then basically tough shit!!
I asked at least 6 times what the company name was and they would not answer!!
Don’t touch with a barge pole! SCAM SCAM SCAM
I tried to put a complaint in with the gambling commission and the company can not be traced.

24 February 2025
Unprompted review
Rated 1 out of 5 stars

I played a while ago won a large sum of…

I played a while ago won a large sum of money have been told that I have broke a term and condition they offered to pay me back what I deposited which I never agreed to but they paid it anyway to me.

I have now give it a second go and now my account is under review again and now i more than likely loose this money to

Total of £3030 will be lost solicitors are not happy and will be perusing it court now if this ends like the last time it happened.

7 July 2024
Unprompted review
Rated 2 out of 5 stars

Recently updated but has the re…

Recently updated but has the re register and get sign up bonus which it didn't give me. Won't give bonus becuase i have claimed more than 5 even though they have an endless number of sites. Have re branded jazzy spins and emailed me 4 times in a day to do the same thing. Not falling for this again. Always updating and messing around with thier sites for some reason.

12 June 2024
Unprompted review
Rated 1 out of 5 stars

i have won a large amount of money and…

i have won a large amount of money and they asked for id which i sent spoke to them on chat and this went on for days emails no response and then the blocked me and have not paid my money STAY AWAY terrible service con artists

14 February 2024
Unprompted review
ChitChat Bingo logo

Reply from ChitChat Bingo

Hi Nicola,

We are sorry to hear that our verification process has caused any inconvenience. As a trusted operator in our industry, we must perform regulatory checks to verify our customers' details at different stages of their experience with us.

To ensure a secure and fair gaming environment, we request various documents that satisfy both our internal policies and regulatory obligations. Although we recognize the potential disruption, we believe it is essential to maintain a responsible gaming experience for all.

We are eager to investigate your case and resolve it as quickly as possible. We have contacted you privately to collect more information.

Best Wishes,
The Chitchat Bingo team!

Rated 1 out of 5 stars

So looking at other reviews same…

So looking at other reviews same problem as soon as you try to withdraw account blocked. I am also going to take out ccj to get my money back. This broadway gaming now own all bingo sites just different nsne was 888 before. Have been researching all the companies and lack of transparency. I have uploaded documents umpteen times so load of codswallop about verification. Was a member of one of the sites they now run for over 15 years and had same problem. They seem to think they do not have to answer to anybody but they were fined under 888 for exactly same reasons. Appalling way to treat customers. Yes we stupid to gamble and that way treated. Make sure you check the list of bingo sites that are same company. It’s very worrying.

28 November 2023
Unprompted review
ChitChat Bingo logo

Reply from ChitChat Bingo

Hello and nice to meet you, Farrell!

We are sorry to hear that your experience was not a pleasant one with our services.

However, regarding the verification, as a trusted operator in our industry, we must perform regulatory checks to verify our customers' details at different stages of their experience with us.

To ensure a secure and fair gaming environment, we request various documents that satisfy both our internal policies and regulatory obligations. Although we recognize the potential disruption, we believe it is essential to maintain a responsible gaming experience for all.

We are eager to investigate your case and resolve it as quickly as possible. We have contacted you privately to collect more information.

Best Wishes,
The Chitchat Bingo team!

Rated 1 out of 5 stars

Dodgy...

I responded to an email promising a first class bingo/gaming experience with ChitChat Bingo. I registered and used my £2 reward playing various slots. Surprisingly, I won a few games and after meeting the wagering requirements I decided to withdraw some of my winnings. After 24 hours of nothing happening, I checked my emails then tried to login to my account... Account blocked. Dubious.

UPDATE #1

I've emailed every day since ChitChat Bingo blocked my account, I've also tried to get support through their online chat. The chat support is there but they don't provide any support, just the same scripted nonsense about their "security team looking into my account".

I cannot express how strongly I discourage anyone thinking of falling for their emails, promising bonuses and excellent gameplay. DO NOT REGISTER WITH THEM. You literally cannot withdraw your winnings. As soon as you request a withdrawal of funds, they restrict access to your account and then ignore you.

I'm tempted to take a trip to their office in Dublin to say hi.

28 December 2023
Unprompted review
ChitChat Bingo logo

Reply from ChitChat Bingo

Hello and nice to meet you!

We are sorry to hear you had an unpleasant experience with the services we provide.

However, we heard you and as we want to make sure that we can provide a swift resolution for you, we have reached out in private for more details.

Kind Regards,

The ChitChat Bingo team.

Rated 4 out of 5 stars

I written a review a few weeks ago it…

I written a review a few weeks ago it wasn't a very nice one but i absolutely love this site had no problems sice i verified all my details and i win all te time highly recommended

21 December 2023
Unprompted review
ChitChat Bingo logo

Reply from ChitChat Bingo

Hi again Zoe,

We are really happy to learn that you enjoyed your experience with us!

It is always our top priority to provide a great and safe environment for all our members!

We would like to take this opportunity to wish you the best of luck in our games!

As a reputable Gaming company we hope and will do our best to ensure that your experience will only get better!

Kindest regards,

The Chit Chat Bingo Team!

Rated 5 out of 5 stars

thank you for Marian C for all her help…

thank you for Marian C for all her help on the games that became frozen on free spin ( HyperSrike) just to
reboot

28 November 2023
Unprompted review
ChitChat Bingo logo

Reply from ChitChat Bingo

Hello, and nice to meet you, Sandra!

We want to thank you from the bottom of our hearts for the great review you have left us!

Nothing makes us gladder than knowing the fact that you have been assisted with kindness and patience in order to enjoy once more our services.

We hope that your satisfaction with us will only get better.

Kind Regards,

The Chitchat Bingo team!

Rated 1 out of 5 stars

Closed my account 61 pounds still owing…

Closed my account 61 pounds still owing got an email saying it would be paid in 4 days that was 4th July still waiting started county court proceedings against themi
I'd advise anyone else to do the same this company is actually stealing money from people and getting away with it

14 July 2022
Unprompted review
ChitChat Bingo logo

Reply from ChitChat Bingo

Hello Joanne,

While we are sorry you feel this way, we would like to highlight that this is no way a con, nor do we ever intend to have our members be deceived in anyway. All our terms and conditions are clearly displayed on the site.

We are more than happy to investigate your case to see If we can get the matter resolved in a timely manner and have reached out to you privately to collect some more details.

Kind regards,
ChitChatBingo Team

Rated 1 out of 5 stars

It's good site if you loose money and…

It's good site if you loose money and they will block your account if you win I have account with them and their sites they limit my couple of accounts and block 1 account and kept my money when I ask them to pay my cash balance they refuse because I have had couple of big wins on their site and they didn't like it.
I have seen few people on chat complaining about same issues they limit their accounts or suspend their friends accounts without any reason.
just like any other 888 operated site they will limit your account if you win on their site for few times, all the sites under 888 limit or block your accounts if they see you winning on few occasions they dont want winners they want people who just loose .
they limit my account so i can't use any bonus or take part in promotions because they say I mostly deposit using promotion codes,
they will send you deposit codes everyday and if you don't play for few days you'll get get bigger deposit offers to make you play again and when you deposit few time using offers and win they will block or limit your account because you win.

18 June 2021
Unprompted review

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