Chime Reviews 

I have trusted Chime as my primary bank for many years now. Why? Because they pay me! Other banks TAKE my money. Fees for this, fees for that. Chime actually PAYS ME to keep my money secure. Not to mention, I have NEVER been hacked since I switched to Chime.

I got absolutely no help while my account was gutted by a scammer due to everything being automated, only chatbots and AI here and I still haven’t received any help so I guess I’m going to be looking for another bank.
Chime, this is VERY serious and you NEED to understand, when people trust you with their money, their LIVES, you DO NOT leave them to fend hopelessly for themselves while you do nothing. You need to hire more people and get better help, you need to do away with that ai chatbot slop garbage. You need to do better or else you are not deserving of anyone’s funds and I’ll ensure as many people as possible know it is literally dangerous to bank with you as I search for other options. Poor customer service? There is NO customer service!

Replying to Chime here: you don’t think I’ve already tried and failed and tried and failed at that number numerous times? By giving me the same non-working, AI Bot number you’re basically telling me to go kick bricks. Unbelievable, yall are so done having access to my money anymore

I dislike chime. I have lose so more money dealing with chime. Have can I do everything you asked me to do but still can’t get my money back. But if I want with another bank, they will give me my money back, regardless of dispute. When I didn’t swipe my card nor tap my card for that purchase. They never see it’s a problem I’m talking about never. Then on top of that. They always cancel your card out for no reason when yall haven’t fix the problem

Nice
Chime app

I set up an account with chime with direct deposit as requested, Chime told me that i would get my referal bonus after activation of my physical card which did not come in the mail. Chime send me email that that the cards were returnd, Now they are denying my referal bonus saying that i did not activate my card.How could i activate a card that i did not received? Chime is a liar and a fraud. please do not use chime😢

Chime since day one hsd alwas been there for me and is mosthelpful with spot me and my pay programs when i need need to make it to next pay day and it seems they never go offline i use chime direct deposit to get my monthly benefits and they pay early and have never missed it

I like that I get my money early. The security is great saved me from some bad purchases. Any time I had an issue it resolved quickly. I've been with chime than any other card company

Overall I was pretty satisfied with chime until I purchased a rental car that released the hold the very same day that I returned the car which was on the 29th of last month, it is now the 21st and still have a $250 HOLD on my money. I'm still wondering why is Chime still holding it.

They denied a dispute for two charges that equals just over $200. The company that charged me was some china company called lumeville. Showed chime proof that they have scammed other people, proof I emailed the company before the pending money was taken and that I did not order nor want any products from them. Had to get new card. But chime decided oh well we are paying them the money. Screw you customer, you couldn't prove you didn't order it so we're letting them take to he money. Chime is joke. Going back to traditional banking.

After having direct deposit set up for two and a half years, a payment failed due to an error on my employer's part, and Chime automatically revoked my Chime Prime benefits without giving me a chance to explain what happened. It seems Chime does not take each customer's history into account.

DONT OPEN ACCOUNT WITH CHIME, READ FIRST I opened up an account about 5 years ago with Chime and from day one they had issues verifying my passport. One agent said we don't accept passports, excuse me a US passport is harder to get, harder to fake than a crappy ID or license. I had to email them my passport just so they could accept it. That worked for only a few months and again I couldn't access my online account, I tried again to call their support and again the same freaking issue. 5 years later I gave up trying to access my online account but I used the account daily. Id receive funds from my boss, my employer every week, direct deposit. I got a message a few weeks ago that my Chime credit card has expired so I need a new one. Now I didn't have a choice. I renewed my US passport which I received by DHL just yesterday. I called Chime right away to update my ID and verify it. I was on the phone 45 minutes with an agent who had me verify my passport 4 times - once on the computer and 3 times on my phone. I had to take a photo of my passport and a selfie, which I did. Every time their system couldn't recognize my US passport. I explained its brand new, the first page has a thick plastic box surrounding it, maybe that's your system. Come to find out THEY ARE NO HELP, I currently have $1,158.22 in the Chime account that I can't access because of their system. The agent finally hung up on me due to her not being able to do anything. I couldn't talk to a supervisor because they can't transfer calls, I can't call a different number because that's ALL THEY HAVE, I can't email their support because again the only support is a phone that no one can help you with. DO NOT BOTHER WITH CHIME ANYMORE. How can they after 5 years of the same issues not have another way of verifying me. Yes, I've contacted a few government officials to federally go after Chime. This post is more for others to close their Chime accounts NOW before its too late. Do not join Chime, they have no official office, no morals and they are thieves, you will next!
I have been in contact with management for almost a month now trying to remove my money but still issues. They don't give you options and my passport is still showing up blurry in their system, Scan ID. Their system hasn't worked in 5 years since I started with them and still now nothing has changed. Im writing this so you think about finding a different company than Chime. I am not the only person that has this problem nor will I be the last but I will fight against Chime to ensure this doesn't happen.

Chime, your reply sucks. If you read my comment, IM ALREADY IN CONTACT WITH YOUR MANAGEMENT BUT NOTHING IS GETTING DONE. I have already called your company 3 times and your customer support service DOESNT HELP, CANT HELP, WONT HELP AND ISNT HELPFUL. Would you like me to say it again? Even worse your delete customers reviews on Reddit & Quora. Youre a shady company who does nothing but steal and make life hard for your customers. Dont you remember the Consumer Financial Protection Bureau went after you in 2024 for closing accounts and not returning customers funds. Should I say more!!!!! You steal customers money so you can pay for moderators to remove postings from your valued customers!

@ chime. Let's see if I can keep this brief as I'm tired of dealing with this. I deposited 2 mobile check deposits to my chime account. According to Chime both checks were accepted. The issuing bank of the checks gave me a printout showing where the funds were taken out same day as the check was deposited as I put both checks in before the cutoff time. I have yet to recieve my money after being told that they would make it available or at least some available the same business day. I found out that Chime is holding it to recieve interest off my money as it sits in there account. I have contacted the BBB as well as the CFPB. The CFPB representative stated that they are aware of the problem as this isnt their first complaint about this very problem Chime has been having. They have opened a investigation into the matter. They are crooks that use your money to gain interest when the consumer has bills to pay. There has been a complaint filed and opened at CFPB.

the company is good

It has helped me raise my credit score and being able to have spot me and Mypay and no Overdraft fees and getting to pay back when my direct deposit hits My account every every month instead having to pay back through the month before I can use money Helps to have money through the month and being took out of my checking account the following month thank you....😀

SHAME ON YOU CHIME! AFTER BEING A LOYAL CUSTOMER FOR MANY YEARS YOU TELL ME YOUR CLOSING MY ACCOUNT. CALLING YOUR CUSTOMER SERVICE ASKING WHAT I DID THE AGENT COULD NOT TELL ME. ASKING FOR A SUPERVISOR SAID THE SITUATION DID NOT WARRANT IT. KNOWING I DIDN'T DO ANYTHING ILLEGAL OR WRONG TO JUST SHUT MY ACCOUNT DOWN WITHOUT EXPLANATION IS COMPLETELY WRONG. AT THE VERY LEAST A CUSTOMER FOR MANY YEARS DESERVES AN EXPLANATION AND A PROCESS TO CLEAR THE MATTER UP. YOU'RE ADVERTISING PUSHES CARING FOR YOUR CUSTOMERS BUT YOUR ACTIONS SHOW THEY ARE JUST A NUMBER TO YOU. IT'S MY HOPE OTHERS SEE THAT AND REALIZE YOU DON'T LIVE UP TO YOUR ADVERTISING....

My experience with Chime has been really great. I’ve built my credit up to 714 from the 500s within just a couple years. Spot me has helped me out tremendously. I would recommend chime to anybody that I love because it has helped me out a lot. No overdraft fees no late fee fees free from fees.

Im happy with it it's helped me .

The best decision I made switching to Chime

Chime is simple to use. Giving I have extreme mental health issues I often think I have a million dollars when my monthly benefits come in witch goes quickly. So I often run out of money quicker than expected chime helps me keep track where every single penny goes so that's help for my monthly melt downs once I'm broke chime also tells me what bills needs to be paid and how much it's a life saver

I’ve been with chime for a year now and it has been a great experience. Easy to use in your everyday expenses, easy to use to make my payments and when you travel. I love the updates and the help to keep my balance afloat it’s like having your back when you need it. I have shared Chime with my friends, coworkers and family. Loving the Chime banking experience.