chesca Reviews 

2,324
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 358 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the garments, describing them as beautiful, versatile, and made to last for years. Shoppers also appreciate the incredibly fast delivery service and state that orders arrive promptly and well-packaged. Some reviewers were not happy with the sizing, mentioning that it can feel quite confusing, inconsistent, or significantly smaller than indicated on the size guide. Furthermore, a small number of consumers pointed out that certain dresses occasionally arrived heavily creased or packed inside oversized boxes with excess plastic.

What people talk about most

Product

Consumers find product to be positive, frequently praising the high quality and beautiful designs of the... See more

Quality

Clients share positive opinions on quality, consistently praising the garments as well-made and durable.... See more

Delivery service

Customers had positive experiences with delivery_service, consistently reporting fast and prompt arrivals.... See more

Return policy

Users describe ambiguous interactions with return_policy, noting both smooth experiences and frustrating... See more

Order

Customers consistently note positive experiences with order processes, highlighting simple online navigation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic fashions! Lovely coordination of clothes, that extend the range of pieces to buy, which gives varied outfits to wear in different context. For example a dress and jacket, then same or cont... See more

Rated 5 out of 5 stars

My order was presented perfectly and delivered promptly. A return of one item was so easy, with a bar code generated and clear instructions. Email correspondence with customer care was answered prompt... See more

Rated 5 out of 5 stars

Kept me informed about my delivery every step of the way . Delivery was quick and beautifully and carefully boxed and wrapped dress . Quality as expected was very high and as viewed . No need to retur... See more

Rated 5 out of 5 stars

Top class, speedy communication and every possible help offered - including finding me a garment in a size not available online. Returns made incredibly easy offering a "non-printer" version. Refund... See more


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(2,324)

350 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top class

Top class, speedy communication and every possible help offered - including finding me a garment in a size not available online. Returns made incredibly easy offering a "non-printer" version. Refund was quick too.
The whole shopping, selecting, trying and returning journey was made frictionless.
Am thrilled with my mother-of-the-bride outfit. I'll look great and be super comfortable at the same time!

21 May 2026
Rated 1 out of 5 stars

I was overcharged for delivery

I was overcharged for delivery
My iten was €145 but with shipping was €250
I have tried emailing and cancelling but no response. I believe this is a shipping cost error
Customer care appalling

19 May 2026
Rated 5 out of 5 stars

Beautiful clothes

Beautiful clothes although sizing not consistent. I was size 16 to 18 in one dress and 20 to 22 in the other. Good quality, special.

9 May 2026
Rated 2 out of 5 stars

Oh dear Chesca - what's happened

The quality of the dresses was nowhere near as good as previous ones I've bought. Also sizes were between this and that and not definite size so they didn't fit. Then took far too long for return to be acknowledged and I had to repeatedly chase to find out what was happening. Clothes and customer services nowhere near as good as they used to be

8 May 2026

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