Chemistdirect Reviews 137

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient delivery service, noting that orders arrive quickly and are well-packaged. Many people appreciate the competitive pricing, often finding products cheaper than elsewhere, and the wide variety of items available. The ordering process is consistently described as easy and convenient, with a user-friendly website. However, some customers mentioned occasional issues such as an item not being included in their delivery or products being out of stock without prior notification on the website. A few others noted that delivery times can sometimes be longer than expected, and some products require a fiddly legal consultation process.

What people talk about most

Delivery service

Users describe positive interactions with delivery services, frequently highlighting fast and prompt delivery... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight that prices are... See more

Product

Customers had positive experiences with product. Reviewers consistently praise the wide range of products... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the ease of use... See more

Website

People report positive experiences with the website. Customers consistently praise its ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered contact lens solution. Cheaper than in stores. I like to buy in bulk so expiry date is important and items had 2.5 years expiry which is perfect. Had an issue with suburb appearing twice on my... See more

Rated 5 out of 5 stars

Prices for there products seem to be on par with the bigger chemist company's sometimes they work out to be a little cheaper and just like the bigger company there is plenty of variety on offer in ter... See more

Rated 5 out of 5 stars

Great price for Minoxidil 5% (3 month box). I‘ve been purchasing this product from my local chemist. But they have hiked the price from $32 (about two years ago) to now $55 a box. Decided to try on li... See more

Rated 5 out of 5 stars

PRODUT WAS AVAILABLE & COMPETATIVE. ORDERING WAS VERY SIMPLE EVEN FOR AN 85 YEAR OLD, THAT'S ME. DESPATCH AND DELIVERY FASTER THAN ANY OTHER SITE I HAVE USED FOR ON LINE ORDERING. PEDECTLY SATISFIED.... See more


Company details

  1. Pharmacy
  2. Online Pharmacy

Information provided by various external sources

Chemist Direct Australia : Online chemist - direct to you - Chemist Warehouse discount online chemist and pharmacy; a convenient & discreet way to shop for pharmaceuticals online


Contact info

4.8

Excellent

TrustScore 5 out of 5

137 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Extremely satisfied

Chemist Direct made my ordering experience very easy and prices we very reasonable. Postage was extremely fast, packaging was excellent. Highly recommended.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Contact lens solution

Ordered contact lens solution. Cheaper than in stores. I like to buy in bulk so expiry date is important and items had 2.5 years expiry which is perfect. Had an issue with suburb appearing twice on my account address but customer service responded quickly the next day to ensure it's all fine. 7 days for delivery to Perth. All good. Will continue to reorder,

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Subscribed to their newsletter to get…

Subscribed to their newsletter to get promotional 5-10% discount, purchased several times with them in bulk, always fair price and it gets better together with the discount code, order get delivered with 5-10 business day which is a good time frame for non urgent delivery.

30 November 2025
Unprompted review
Rated 5 out of 5 stars

I had a great shopping experience with…

I had a great shopping experience with Chemist Direct. The website was easy to navigate, ordering was simple, and my items arrived quickly and well packaged. Everything was exactly as described and in perfect condition.

I’m very happy with the service and will definitely shop here again. Highly recommended!

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Whenever I order from Chemist Direct my order is promptly organised and dispatched quickly. The delivery doesn’t take too long and my order is always well packed. Definitely ten out of ten.
Thank you.

31 October 2025
Unprompted review

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