Having never ordered 'chemist' goods online before, I was pleasantly pleased. Delivery was as fast and wothout issue. As someone that doesnt get out if the house often, I will absolutely use this serv... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I am disabled and can no longer drive and cannot get out unless being taken by someone. ChemistDirect is therefore particularly good for me and allows me to buy the more personal items for myself. Th... See more
After Royal mail lost , miss delivered, some deliveries I changed back to the local pharmacy. But for my standard list it took two weeks of having to return to pick up unavailable medicine. This was u... See more
Have used this chemist a few times and they've never let me down, my new order was delivered the following day no hassle whatsoever well packed and a time slot. That is what i call a service, woul... See more
Company details
About ChemistDirect.co.uk
Information provided by various external sources
Chemist Direct
Chemist Direct is the UK’s number 1 online pharmacy, with over 5000 products covering a full range of non-prescription medicines, vitamins, supplements, toiletries, fragrances and more.
Since 2007, the company has served over 1 million customers and remains committed to excellent service and value for money. Chemist Direct constantly check their prices against competitors and also offer a price promise guarantee to make sure you always get the best deal.
Introducing Pharmacy2U
Chemist Direct has joined forces with Pharmacy2U, the UK's largest NHS contracted pharmacy. If you require prescription-strength treatment, head over to Pharmacy2U and join the thousands of people already using their hassle-free Online Doctor and NHS Repeat Prescription services.
ChemistDirect Details
Written by the company
- Free Delivery
- We offer free UK delivery on orders over £40
- Great Service
- Fast delivery and friendly customer support at the end of the phone
- Competitive Prices
- We always have the most competitive online prices
- Extensive Range
- Enjoy an extended range of health & beauty products not found on the high street
Price Promise
We wont be beaten on price
Our prices are monitored each week for unbeatable value, and are underpinned by our Price Match Guarantee
Contact info
Lumina, Park Approach, Thorpe Park, LS15 8GB, Leeds, United Kingdom
- 01215411800
- contactus@chemistdirect.co.uk
- www.chemistdirect.co.uk
4.6
Excellent
117K reviews
Asks customers to review
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Great website that’s easy to use
Great website that’s easy to use, I would recommend this company.
20 July 2026
Have used this chemist a few times and…
Have used this chemist a few times and they've never let me down, my new order was delivered the following day no hassle whatsoever well packed and a time slot. That is what i call a service, would totally recommend and will be using again, they have never let me down on anything I've order and the price is very reasonable.
20 July 2026
Good choice with great prices.
Good choice with great prices.
Delivery on time and packaged with care.
20 July 2026
Quick easy to buy
20 July 2026
Really impressed with chemist direct
Really impressed with chemist direct, easy to order, received the item very quickly. I definitely would use again.
17 July 2026
Amazing value delivered for free and to…
Amazing value delivered for free and to a location where I could collect easily.
29 June 2026
Fast delivery.
17 July 2026
No issue prompt delivery
17 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The products provided were good value
The products provided were good value. Unfortunately, the experience was spoilt by the problems with the delivery company (Royal Mail) which sent the products to another centre.
16 July 2026
Reply from ChemistDirect.co.uk
Good morning,
Thank you for your review. We are very sorry to learn about the delay that occurred once the parcel entered the Royal Mail network.
I would like to reassure you that we do work closely with Royal Mail and have monthly meetings with them to discuss areas we feel can be improved. We also discuss any complaints that occur, such as Trust Pilot reviews. Therefore, I have logged this review accordingly, so it can be fed back to them to help improve efficiencies.
All we can kindly ask is to monitor this and if it becomes a repetitive issue, to contact us directly, so we can reach out to one of our connections within their organisation.
Please accept our apologies for the delay and any inconvenience this caused you.
Kind regards,
Bridget
I always get great service from…
I always get great service from Pharmacy2U and the prescriptions are with me in no time at all. Fully recommended.
17 July 2026
A Good Service
So straight forward and easy to order, prompt and efficient delivery, good product at a fair price
16 July 2026
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