Having never ordered 'chemist' goods online before, I was pleasantly pleased. Delivery was as fast and wothout issue. As someone that doesnt get out if the house often, I will absolutely use this serv... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I am disabled and can no longer drive and cannot get out unless being taken by someone. ChemistDirect is therefore particularly good for me and allows me to buy the more personal items for myself. Th... See more
After Royal mail lost , miss delivered, some deliveries I changed back to the local pharmacy. But for my standard list it took two weeks of having to return to pick up unavailable medicine. This was u... See more
Have used this chemist a few times and they've never let me down, my new order was delivered the following day no hassle whatsoever well packed and a time slot. That is what i call a service, woul... See more
Company details
About ChemistDirect.co.uk
Information provided by various external sources
Chemist Direct
Chemist Direct is the UK’s number 1 online pharmacy, with over 5000 products covering a full range of non-prescription medicines, vitamins, supplements, toiletries, fragrances and more.
Since 2007, the company has served over 1 million customers and remains committed to excellent service and value for money. Chemist Direct constantly check their prices against competitors and also offer a price promise guarantee to make sure you always get the best deal.
Introducing Pharmacy2U
Chemist Direct has joined forces with Pharmacy2U, the UK's largest NHS contracted pharmacy. If you require prescription-strength treatment, head over to Pharmacy2U and join the thousands of people already using their hassle-free Online Doctor and NHS Repeat Prescription services.
ChemistDirect Details
Written by the company
- Free Delivery
- We offer free UK delivery on orders over £40
- Great Service
- Fast delivery and friendly customer support at the end of the phone
- Competitive Prices
- We always have the most competitive online prices
- Extensive Range
- Enjoy an extended range of health & beauty products not found on the high street
Price Promise
We wont be beaten on price
Our prices are monitored each week for unbeatable value, and are underpinned by our Price Match Guarantee
Contact info
Lumina, Park Approach, Thorpe Park, LS15 8GB, Leeds, United Kingdom
- 01215411800
- contactus@chemistdirect.co.uk
- www.chemistdirect.co.uk
4.6
Excellent
117K reviews
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Toothbrush very competitively priced
Toothbrush very competitively priced
Very pleased with the item
Packaged very securely and posted promptly
Thank you
20 July 2026
Good consultation on the product !
Good consultation on the product I was buying, easy to order on line,my order was completed and delivery service excellent,good packaging,arrived on time,good product range,good price.Recommend
20 July 2026
Excellent transaction
20 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I bought some ibuprofen tablets and…
I bought some ibuprofen tablets and some had to pay for them up front. I then got an email from the pharmacist checking if I’ve taken it before etc etc - the usual checks.
I answered the email the same day and I have not had a reply, I’ve not had any further correspondence from anyone from the company and I still haven’t received any ibuprofen. I would not ever use them again. I will be asking for a refund.
20 July 2026
Reply from ChemistDirect.co.uk
Good Morning Sarah,
Thank you for your review, I am sorry to learn of this issue. I have attempted contact by telephone, you were not available, I have left a brief message.
On reviewing the details of your order, I see we did receive your response, your order was authorised and dispatched the same day, you should have received emails from us confirming the order had dispatched with the parcel tracking details.
On checking the tracking, the parcel does appear to be delayed within the courier’s network, I have raised this with them for further investigation, however it may take a few days for an update to be received.
I will also email you.
Please accept our apologies for any inconvenience caused.
Kind regards,
Chris
Great service
Great service, request medication and it gets delivered to my door, and kept fully updated all the time. I would definitely recommend this service.
20 July 2026
After Royal mail lost
After Royal mail lost , miss delivered, some deliveries I changed back to the local pharmacy. But for my standard list it took two weeks of having to return to pick up unavailable medicine. This was unsettling and worrying as getting my medicine in time is very important to me.
20 July 2026
i love that chemistdirect still has…
i love that chemistdirect still has guest buying most sites have removed this option.
the ordering process is simple even.
ordering is easy to follow.
all orders have arrived on time.
would recommend to all.
20 July 2026
Excellent service as always and good…
Excellent service as always and good price delivered on time
20 July 2026
Had what I wanted
Went into a well know search engine and found what I was after for a good price. Ordered and quick delivery. Will buy from here again
20 July 2026
Great website that’s easy to use
Great website that’s easy to use, I would recommend this company.
20 July 2026
Have used this chemist a few times and…
Have used this chemist a few times and they've never let me down, my new order was delivered the following day no hassle whatsoever well packed and a time slot. That is what i call a service, would totally recommend and will be using again, they have never let me down on anything I've order and the price is very reasonable.
20 July 2026
Good choice with great prices.
Good choice with great prices.
Delivery on time and packaged with care.
20 July 2026
Quick easy to buy
20 July 2026
Really impressed with chemist direct
Really impressed with chemist direct, easy to order, received the item very quickly. I definitely would use again.
17 July 2026
Amazing value delivered for free and to…
Amazing value delivered for free and to a location where I could collect easily.
29 June 2026
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