Chelsea FC Reviews 

I was mis guided by one of a security company officials to give this type of review
I deeply apologize for this review
I got paid by them
They used me as an tool to blame your company
They called me on emergency shift's
After they didn't called me for the job I'm writing this review with out any one's pressure
Chelsea club Stamford bridge is very good in doing their duty and keeping their promise

Thanks regards
Mirza Anwar baig
Chelsea club

Absolutely unprofessional staff..On 29 April they changed couple of times the date for the tickets sale!!! 28,29 then 03 May....👎👎👎👎👎

I worked with supreme security for 3 days in Chelsea Stamford bridge. They didn't pay me for than a month and saying that Chelsea owner is under sanction and his accounts frozen. So they can't pay me. This is against law and discrimination. I worked for free and lot of people working for supreme security were not paid. And they are even paying very less like 9 pound an hour which is not even a london living wage. I am very disappointed that I was treated like this. As I should get paid London living wage in time. My experience working at Stamford bridge was very bad.

💩team, gunners #1

all of you lot are immature and need to shush giving bad reviews when you support another club chelsea is a great team despite what has been going on i love chelsea been a fan since day 1 and i’ll always support this club x the shop is great but the only prob with it is that it takes a long time to deliver things but when i got my items they were all good condition and exactly what i wanted xxx

Great store with great customer service and great products never had a problem forget these stupid comments from some pathetic bitter and salty fans of other clubs

Can't any of the Chelseagrad WAGS, HAGS and SLAGS sew? They need to get those ex sponsors off their shirts before they get sued and bankrupted which would be hilarious 😂

Best club in the world, ignore all these weird tribalistic nonces, blaming a football club for a war, how pathetic. Especially ignore ‘Lord’, not sure how you can be a lord when you live in your mothers basement.

If i could give zero stars a would. Theyre supporters are by far the worst on the planet. Singing the name of their owner. A man who as quite litrally funded and supported Russia's assault on Ukraine. I hope this club and its vile supporters suffer for the next 20 years. Absolute scummy club. Scummy supporters. Racist supporters and Racist JT. I also went to the club shop to buy some toilet paper but it was shut. Right in the middle of the day. Poor service that!

Great club leant its hotel to nhs during crisis but the thick opposition forget with their short memories and tiny willies come on you blues!

One of the best football clubs in England

Amazing company amazing football club always recieve exactly what I order and good quality

Dirty corrupt club brought with blood money

Chelski is a money laundering club that’s brought success with dirty blood money. This Russian owned club should be expelled from the English Premier League and from UEFA.

Fingers crossed the UK Government bankrupt this club.

I ordered a Chelsea Football shirt through Fanatics, who also run the Chelsea Megastore. The shirt arrived with a heat stain on the back from the heat press where the letter has gone on. I complained about this wanting a replacement. They instead offered me 10% off to keep. I asked again for a replacement, they offered this 10% off another 4 times. Before then offering me 20%

I just wanted my replacement so I rang them up. Tried to speak with someone who could help me over the phone. They said they needed to see the pictures of the damage that I had sent and would get back to me.

I received another 3 emails telling me to process a refund through the portal. This portal doesn't work because my item had been personalised with a players name. (Not my own, a player of the club). I tried several times to process this return but couldn't.

I rang them up to tell them I can't get the refunds to work. The whole experience has left me very anxious about ever ordering anything from Fanatic's again. I still am unable to process my shirt for a refund and essentially have lost £90.

I’ve been trying to get my money back after returning an item and paying £6 as a return fee (can’t believe Chelsea charges a return fee btw)

Sent the item back on 13.12; on 29.12 I got confirmation that the item had been received and the refund would take up to 14 working days (3 weeks to issue a refund, really?)

Almost 6 weeks later, I’m yet to receive the money.

How can they get away with it?
Utterly embarrassing customer service

SAVE YOURSELF TIME & AGGRAVATION .. DON'T ORDER ANYTHING through chelseamegastoreusa.com as it's operated by Fanatics, a US company operating out of Manchester, UK on behalf of Chelsea FC.
I'm not going to go into details because it'll take too long to accurately describe how useless Fanatics' customer service is.
Long story, short.. order made & paid mid December requiring 3 week delivery period. Item not shipped until 36 days after initial order and 5 days after initial delivery date. Over a dozen interactions with hapless Fanatics employees, 1 of which claimed to be a Chelsea FC employee.
If you do purchase through chelseamegastoreusa.com and you're in the US then you'll probably need to Google Manchester City Council Trading Standards office, it's the UK equivalent of the Better Business
Bureau. They probably can't help you immediately but at least you can add to the long list of complaints about Fanatics.
As for Chelsea FC, I love you but I will never spend a single penny in the megastore while Fanatics is involved. You've outsourced the megastore to imbeciles with zero love for the reputation of the club or the game.
They embarrass the club on a daily basis.

I purchased the Home shirt and the third shirt. On top of the fact delivery took forever and a day the shirts are peeling. I've had many a football top and never had this happen. Terrible quality and not impressed.

I will never again shop with Chelsea Megastore. I ordered my son a very nice Chelsea shirt for Christmas. When it arrived the Chelsea logo was missing. Not an oversight—the logo was quite prominent in the website but this was a defect with no logo. I emailed six times and went through the stupid AI chat and got absolutely nowhere. I then decided to just do a regular return and they charged me $26 for postage to mail back their defective shirt. It wasn’t like I didn’t like it—it was defective. Their QC should have caught that but instead I need to pay $26 to get back my $70 for something they screwed up. I’m proper Chels, but the so-called Megastore can go to hell. Never again.