Excellent work from design to finish. Bespoke items very well made. Phil is friendly and accommodating. We’re delighted with the finished job - repairs to stairs, replacement banisters and spindles, p... See more
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Created with AI, based on recent reviews
Welcome to Checkatrade, the UK's premier online directory and leading destination for finding top-quality tradespeople. Our platform is expertly designed to bridge the gap between consumers and trusted, skilled professionals in the trade industry. Embark on a seamless journey to elevate your home or business with our extensive range of services. Checkatrade is your one-stop hub for discovering local tradespeople, enriched with authentic, verified customer reviews to inform and guide your choices. Whether you're in the market for a comprehensive home renovation, a bespoke building project, or a simple repair, our platform caters to every need, ensuring you find the ideal professional with ease. Our reputation is built on a foundation of trust and excellence. We rigorously vet each tradesperson, guaranteeing that only those meeting our high standards are listed. This meticulous approach means peace of mind for you, knowing that your project is in the hands of a reliable, highly-rated professional. With a spectrum of services including Home Improvement, Home Services, Construction, Contractors, Professional Services, and Local Services, we are dedicated to meeting your every requirement. Our commitment to outstanding Customer Service stands us apart, making Checkatrade the definitive choice for quality, reliability, and satisfaction in the UK trade industry. Turn to Checkatrade for a straightforward, secure, and successful project completion. We're not just a directory; we're your trusted partner in making your project dreams a reality. Join the multitude of satisfied customers who found their perfect tradesperson through Checkatrade – where excellence meets reliability and every review counts.
A helping hand, if things go wrong

United Kingdom
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Reply from Checkatrade.com

Reply from Checkatrade.com
Several Trades people responded, but only one actually came to view and quote for the work. His quote was for a budget job without scaffolding which suited me fine. Seeing his previous reviews on Checkatrade gave me the confidence give him the GoAhead and I'm pleased I did.

Reply from Checkatrade.com
I used Checkatrade to find a builder for a porch replacement and paid a £2,500 deposit. After payment, the builder failed to start the work, no materials were delivered, and their profile disappeared.
I contacted Checkatrade expecting more support, but was disappointed with the response. I received an apology, but was informed that I was not covered for the deposit that had been taken. I was shocked to learn thier £1000 guarantee only cover poor work and not anything else
My experience has left me feeling that consumers should be aware that using a trader found through Checkatrade does not necessarily provide protection if a deposit is taken and the trader fails to carry out the work.
I would encourage anyone using the platform to carefully check what protections are and are not available before paying a deposit.

Reply from Checkatrade.com

Reply from Checkatrade.com
I found a local roofer to replace some guttering from the advertising leaflet that came through my door. I don’t usually pay heed to such junk mail through the letterbox but Checkatrade is perfectly legit. And the guy was brilliant!

Reply from Checkatrade.com

Reply from Checkatrade.com
Lewis was great with his communication before coming to do the job.
On a very hot day in a kitchen he got on with a more difficult job than first thought. He achieved a great result and the cupboard is fixed. We would certainly use him again.

Reply from Checkatrade.com

Reply from Checkatrade.com
They added a link to my Google business profile for scheduling the appointment directly on their website without any consultation or my permission.

Reply from Checkatrade.com
I have yet to find a decent, qualified, reliable tradesperson using the "Checkatrade" system.

Reply from Checkatrade.com
Very professional service all round. Exactly what we wanted. Very polite manner, and cleared up afterwards. Workmanship of the highest quality. A great experience. Thank you.👍

Reply from Checkatrade.com
Tom was polite, friendly and did a good job in very hot weather.

Reply from Checkatrade.com
I was contacted by a number of interested contractors. Two quoted and we then selected one to do the work. They did a good job.

Reply from Checkatrade.com
The team came on time and offered good value for hanging the 6 doors requested. They worked hard and I'm really pleased with everything and how the new doors look. They also made sure everything was clean and tidy bwfore they left. Would recommend.

Reply from Checkatrade.com
This was the second time I have had Scott complete work in my home and once again he did a fantastic job. He communicates well through email and always turns up when he says he will. He is polite and friendly, respectful of your home and tidies up after the job is completed.
I would not hesitate to use him again myself and highly recommend him to anyone who wants a professional job done.

Reply from Checkatrade.com
Used twice for new bathroom and driveway. Alltwen people who we spoke to through checatrade were polite and reliable. I would def use again to find trades

Reply from Checkatrade.com
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