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Checkatrade.com Reviews 

82,692
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 15,131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of service and the excellent results achieved, often highlighting the professionalism and efficiency of the staff. Many people appreciate the reasonable and competitive pricing, finding the costs to be fair and transparent. Reviewers frequently commend the staff for their politeness, helpfulness, and dedication, often going above and beyond expectations. However, some customers experienced issues with the website, noting that it can be difficult to get responses or find available tradespeople.

What people talk about most

Service

Users describe positive interactions with service, highlighting professionalism, efficiency, and high-quality... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Price

Reviewers highlight positive aspects of price, with many finding the pricing to be reasonable, competitive,... See more

Quality

People report positive experiences with quality, consistently praising the outstanding workmanship and high... See more

Website

Consumers find the website experience to be ambiguous, with some reviewers expressing dissatisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dylan changed my back garden from a jungle to a place to enjoy sitting in. This consisted off painting fences/stone wall, weeded and laid down weed control fabric then covered the area with bark wood... See more

Company replied

Rated 5 out of 5 stars

Pat did two big jobs for us as we’re renovating an old building. First job was relocating a small main bathroom to a much bigger room on the opposite side of the house. Not only was he and Marianne po... See more

Rated 5 out of 5 stars

Dean has done a superb job of installing our wet-room - every detail is perfect. He is very professional - courteous, and attentive to every request. By arrangement, the work was carried out whilst... See more

Rated 5 out of 5 stars

“Elite Plastics have replaced our porch roof today and you only know because the roofs changed. Driveway left clean and tidy. James’s communication was excellent when quoting for job provided full e... See more


Company details

  1. Online Marketplace
  2. Internet Marketing Service
  3. Review Site
  4. Search Engine Company

Written by the company

Welcome to Checkatrade, the UK's premier online directory and leading destination for finding top-quality tradespeople. Our platform is expertly designed to bridge the gap between consumers and trusted, skilled professionals in the trade industry. Embark on a seamless journey to elevate your home or business with our extensive range of services. Checkatrade is your one-stop hub for discovering local tradespeople, enriched with authentic, verified customer reviews to inform and guide your choices. Whether you're in the market for a comprehensive home renovation, a bespoke building project, or a simple repair, our platform caters to every need, ensuring you find the ideal professional with ease. Our reputation is built on a foundation of trust and excellence. We rigorously vet each tradesperson, guaranteeing that only those meeting our high standards are listed. This meticulous approach means peace of mind for you, knowing that your project is in the hands of a reliable, highly-rated professional. With a spectrum of services including Home Improvement, Home Services, Construction, Contractors, Professional Services, and Local Services, we are dedicated to meeting your every requirement. Our commitment to outstanding Customer Service stands us apart, making Checkatrade the definitive choice for quality, reliability, and satisfaction in the UK trade industry. Turn to Checkatrade for a straightforward, secure, and successful project completion. We're not just a directory; we're your trusted partner in making your project dreams a reality. Join the multitude of satisfied customers who found their perfect tradesperson through Checkatrade – where excellence meets reliability and every review counts.

The Checkatrade Guarantee

A helping hand, if things go wrong

A helping hand, if things go wrong
When you contact or pay a trade through Checkatrade, you’re covered by the Checkatrade 12-month guarantee of up to £1,000*. How the Checkatrade Guarantee works: 1. Contact a tradesperson through Checkatrade to register your job. OR 2. Pay securely via Checkatrade Pay-no matter where you found your tradesperson**. *Other eligibility criteria and T&Cs apply. **For customers in Scotland, payment for the work must be made via Checkatrade Pay. https://www.checkatrade.com/guarantee-terms

Contact info

Find a Checked & Reviewed Tradesperson

Helping you find the right tradesperson for the job.

4.6

Excellent

TrustScore 4.5 out of 5

83K reviews

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Asks customers to review

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4.6

All reviews

(82,692)

14,362 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10

Polite , Respects customers property.
Competitively priced , Accurate timescale of works. Excellent finish .
All in all a great company to carry out work for you.
Would highly recommend GreenHayes.

5 July 2026
Rated 5 out of 5 stars

Absolutely brilliant from start to…

Absolutely brilliant from start to finish! If you're looking for a loft insulation and/or cavity wall insulation then look no further.
I had a loft and cavity walls insulation done. Communication was great throughout, prompt responses to any of my questions keeping me informed on timings, progress and what each job required. The loft insulation team worked very efficiently, mindful, respectful and very friendly. They cleaned everything after them including a good vacuuming of the stairs. They made sure I was happy with their work before leaving. The wall cavity insulation was carried out on a different day. The crew worked so well, very efficient and highly professional. Nick, who did the bulk of the work, did an amazing job. Even more so because he worked so efficiently despite it being 34°C! He and the rest of the crew left everything tidy, clearing out any rubble and debris. I wrote a review for them on Checkatrade which doesn't do them justice as the website limits the word count. I wholeheartedly recommend Infill Energy!

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Quick response …

Quick response from Wayne who came to measure up. Then contact when panel ready to be fitted. Wayne and the 3 fitters very pleasant and job completed quickly and neatly. Very pleased.”

9 July 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. I have used a few times and left good reviews. I have had a company let me down and didn't even reply to messages so tried giving a bad review just kept coming up with error. Don't trust check a trade reviews avoid

10 July 2026
Unprompted review
Checkatrade.com logo

Reply from Checkatrade.com

We're sorry to hear about your experience.

We'd like to reassure you that reviews aren't prevented from being published simply because they're negative. All reviews are assessed against our review guidelines and verification processes, regardless of whether they're positive or negative.

If you experienced an error when submitting your review, please get in touch with us through our website so the team can investigate what happened and help you submit your feedback.

Checkatrade Team

Rated 1 out of 5 stars

So I got a company to come and put a…

So I got a company to come and put a fence and gates up from checkatrade he took the £1750 and never came back I have put a complaint in with checkatrade all they are doing is protecting the company no help what so ever they wouldn't even let me speak to someone higher the advisors are bitchy and no help what so ever there worse than the trade they are suppose to vet them that they are proper trade people they rip people off cow boys DO NOT get anyone from checkatrade you will get ripped off there vetting system is 10 questions on a questionnaire for them to get verified absolutely a joke the company was called enterprise driveway and landscaping so do not use these they will take your money I got a invoice with a false address of the company and checkatrade are protecting them even though I have got alot of proof screenshot of messages

15 June 2026
Unprompted review
Checkatrade.com logo

Reply from Checkatrade.com

We're sorry to hear about your experience and understand how upsetting and frustrating this situation must have been.

We're disappointed to hear you feel let down by both the tradesperson and the support you received during your complaint. Tradespeople go through checks before joining Checkatrade and are expected to continue meeting our standards while they remain members. We also investigate complaints raised with us in line with our processes.

If you have additional evidence you'd like to be reviewed, or you'd like an update on your case, please get in touch with us through our website and quote your complaint case reference number. The team will be able to review your concerns further.

Checkatrade Team

Rated 4 out of 5 stars

Great service

I found Slick Removals online and were recommended by Checkatrade the service i received was excellent and well priced and I wouldn't hesitate to use them and Checkatrade again.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Joe attended on time and was complete…

Joe attended on time and was complete and left everything tidy in no time at all, Joe promised the report would be issued within 24hrs and was true to his word. The report received was perfect and now i have local authority sign off to proceed with my extension,

9 July 2026
Unprompted review
Rated 5 out of 5 stars

I had been having some trouble with my…

I had been having some trouble with my account. After numerous calls and call centres in South Africa not helping I managed to speak to Rebecca. What an Angel she is. If alll calls were handled like this then I would call her everyday. I was stressed when I first called and she quickly put me at ease with professional assistance that all call handlers should take notice of. Thank you Rebecca your are a Legend

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding roof repairs

Delighted to have found Honour Roofing. Igor responded to us really quickly and within days he was with us for a Quote. His quote was very transparent and competitive. More importantly, they did the repairs brilliantly, and were kind and considerate clearing the working area up. Excellent quality of work and we would highly recommend them.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

“Brilliant service.

“Just had John from Digidoc to wall mount my tv - contacted yesterday , came today as arranged - brilliant service went above and beyond to install this tv drilling through stone walls and re- routing cables , with minimum mess - extremely pleased , very pleasant guy . would highly recommend

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I have used this company a number of times and they have always been prompt and efficient with no lengthy time delays. When I've needed them, they've responded. Their employees are quiet, well-mannered, cheerful and clean up after themselves. All positive.

9 July 2026
Unprompted review

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