Cheaper Packaging Ltd Reviews 10

TrustScore 4 out of 5

4.2

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Company details

  1. Packaging Store

Written by the company

We are a specialist business-to-business packaging supplier based in the UK. We are dedicated to meeting all your packaging needs with a focus on quality and affordability. As a company, we believe that customers want to reduce their essential packaging costs as much as possible without comprising on quality. Our whole ethos has been about how we can go about achieving this goal. We think we have managed it! All our products are likely to be as good or better than the products you are currently using, just cheaper. As well as selling products as cheap as we can, we also try to save you money on postage. We believe that rather than offering "free delivery" on a product listing, customers would like to see what element of the total cost goes to the courier for delivering it. Our competitors will offer "Free delivery" and then add on the cost of delivery to each product listing. It might seem appealing but invariably it will be more expensive. Our approach is more transparent and allows you to make an informed decision. This way you can clearly see how much each item really costs. You can then also see how much postage cost you can save by adding other items to you basket. This approach will always save you money on your packaging costs overall. You can also arrange to collect from one of our distribution centers and pay no postage at all, if you prefer. At the core of our company ethos is a commitment to providing the best quality packaging products. This includes a wide range of boxes, cartons, food packaging products and packaging materials - all available for next day delivery throughout the UK. Whether you need sturdy cardboard boxes, customised packaging solutions, or eco-friendly food packaging options, we strive to ensure that our prices are always more competitive than our competitors. We understand that to grow a company, you need to understand your customers. We know how tough it is to run a business in the current economic environment. We know how frustrating poor customer service can be. We want to grow as a business, and know that we cannot achieve that aim unless we exceed the expectations of our customers. We aim to be a company you can rely on. We are always available to update you on tracking or help with any other issues that my arise. This means you get things resolved quickly and can focus on your business. If you do well, we do well. This is our focus.


Contact info

4.2

Great

TrustScore 4 out of 5

10 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy site to manouver

Easy site to manouver. Ordering was simple. Customer service was excellent as there was a query with my order. Brilliant company, will use again.

1 April 2026
Rated 5 out of 5 stars

Helpful, quick and competitively priced…

The guys here have been super helpful with sorting out a couple of orders for us, they're fast and efficient, even when they didn't have enough stock in, it was with us within 48 hours, top service and great prices.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

5 Star Customer Service

This is how a company should be had a error with order and responded lightening fast and all resolved would recommend and continue to use…

27 February 2026
Rated 5 out of 5 stars

Great quality products and value for…

Great quality products and value for money! Delivery was quick and communication with regards to stock was useful. Definitely my new go to place for future orders. Thank you !

24 February 2026
Unprompted review
Cheaper Packaging Ltd logo

Reply from Cheaper Packaging Ltd

Many thanks for taking the time to leave us a review! Glad you were happy with the products and our customer service!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, great product

8 February 2026
Cheaper Packaging Ltd logo

Reply from Cheaper Packaging Ltd

Many thanks for your order! Glad you were happy with everything.

Rated 5 out of 5 stars

Brilliant price and quick delivery

Had the size I needed, the price was right, the quality is good and the delivery was extremely quick. Excellent!

31 January 2026
Cheaper Packaging Ltd logo

Reply from Cheaper Packaging Ltd

Many thanks for the great review. I am glad you were happy with the quality and service!

Rated 1 out of 5 stars

Ordered pizza boxes then had email to…

Ordered pizza boxes then had email to say that they were discontinued yet advertising them asked for refund they said they had issued one still waiting after 4 days

26 January 2026
Cheaper Packaging Ltd logo

Reply from Cheaper Packaging Ltd

Unfortunately, we sold out of these 9" printed pizza boxes hours before your order was placed. We emailed you to offer you 2 alternatives or a refund. When you rang us, we explained the situation and options available. You opted for a refund, which was processed on the day.

Unfortunately, refunds can take a few days to get back into your account, as is the case with all card processing companies. You should now have received this refund in full.

All suppliers face the same situation, our stock levels are based on previous sales trends. If we have a large order for any one item, there can sometimes be a temporary shortage of that item. In these circumstances we always contact the customer directly to explain and offer an alternative or refund.

We are very sorry for any inconvenience caused, this very rarely happens. We really tried to help, but understand your frustration.

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