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Rated 1 out of 5 stars

Be careful. The site doesn't always work like it should. Logins sometimes don't work, which means you have no control over your promotion. I had the issue that they launched a promotion I didn't book... See more

Company replied

Rated 5 out of 5 stars

Found them by luck searching for ways to get more attention to my newest release and in first glance it looked too good to be true. After getting the discounted package the promotion started in 24 hou... See more

Company replied

Rated 4 out of 5 stars

Got great results from an algorithmic playlist I did with Chartlex. Only thing that was subpar was I wrote to their "ask any questions email" asking about the process and considerations or specificati... See more

Company replied

Rated 1 out of 5 stars

Avoid this service. They make an artificial streams despite the promises of real streams. After they work my distributor has removed my track from all platforms because Spotify has reported my track.... See more

Company details

  1. Music Management and Promotion
  2. Marketing Agency

Written by the company

Boost Your Music with Chartlex: The Ultimate Spotify Services Unlock the power of Spotify's algorithm and reach listeners around the globe. Get the attention your music deserves!


Contact info

2.9

Average

TrustScore 3 out of 5

143 reviews

5-star
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Replied to 20% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I always work with chartlex and always…

I always work with chartlex and always see amazing numbers. Probably one of or if not these best streaming promo services out there!

12 May 2024
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Reply from Chartlex

Thanks for the great feedback, Eugene! We're proud to be part of your success.

Rated 5 out of 5 stars

Great Results!

Excellent Engagement and Chartlex delivered results!

26 April 2024
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Reply from Chartlex

Thanks, Stephen! We're delighted to have delivered results for you.

Rated 2 out of 5 stars

In my opinion, this looks more like boosting playbacks than meaningful advertising.

I paid about $200 for two songs. Indeed, the songs were played the agreed number of times. Added to the required playlists. But I noticed that throughout the whole day there were zero plays and only in a small period of time once a day there were many plays at once. And this continued throughout the entire advertising period. From this I concluded that the songs were shown to random people. And I would be interested in these songs being shown to people who love this style. Also, at one point, about a hundred subscribers were added to the artist’s page, but today these subscribers are gone, since the advertising period has stopped. In my opinion, this looks more like boosting playbacks than meaningful advertising.

21 February 2024
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Reply from Chartlex

Thank you for your insights, Bohoman. We strive for meaningful engagement and will take your feedback into account.

Rated 5 out of 5 stars

I feel that everything that you guys…

I feel that everything that you guys said , you delivered and my song has been doing very well on the streaming platforms.

16 February 2024
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Reply from Chartlex

Thanks for your trust, Hughes! We're glad your song is doing well.

Rated 4 out of 5 stars

Does the trick.

Does the trick.. it just messes up your "Fans Also Likes..." .. you'll end up with random artists that isn't associated with you genre

15 February 2024
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Reply from Chartlex

We appreciate the feedback. The "Fans Also Like" feature can vary, and we’ll strive to improve genre alignment in future campaigns.

Rated 5 out of 5 stars

You get what you pay for

You get what you pay for. Well done

4 February 2024
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Reply from Chartlex

Thank you, Andi! We’re glad you’re satisfied with the results.

Rated 4 out of 5 stars

Listeners numbers have increased

Listeners numbers have increased and streamings too.
They promised 15-20k streams and that happened.
I have seen around 1,200 saves of the song.
Perhaps listeners could be more geographically distributed.

18 January 2024
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Reply from Chartlex

Thank you, Muno! We’re pleased you achieved your streaming goals. We’ll take note of the geographical distribution for future improvements.

Rated 3 out of 5 stars

They wrote targeting in Germany would…

They wrote targeting in Germany would be possible. I bought it for 650,- Dollars and then it was mostly USA 🙈

26 January 2024
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Reply from Chartlex

Sorry to hear this, Claudius. We aim for accurate targeting and will review your campaign to ensure better results next time.

Rated 5 out of 5 stars

And boom, it worked...

"Yeah another one of these promotion services" I thought first ("but let's give it a try"), and boom !!! Followers, saves, streams shoot into the sky. Very thankful for the uncomplicated service. I'll be back !!!

7 January 2024
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Reply from Chartlex

Thank you, Jonas! We’re thrilled that the campaign worked out so well for you.

Rated 5 out of 5 stars

Lots of streams!

I was very satisfied that my song received the amount of steams promised!! I will definitely use Chartlex again on more of my songs!

8 January 2024
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Reply from Chartlex

Thank you for your feedback, Tango Kid! We’re happy you’re satisfied with the results.

Rated 2 out of 5 stars

The service I purchased was poorly…

The service I purchased was poorly explained and charltex wouldn't help correct an expensive mistake. I got the numbers advertised, but not where I wanted them. That couldn't be addressed by the help center that was rude in its reply.

5 January 2024
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Reply from Chartlex

We apologize for the confusion, Athak. Please reach out to discuss how we can better assist you in the future.

Rated 5 out of 5 stars

I got what I paid for

I got what I paid for. A very trustworthy business. Will collaborate again the future!

2 January 2024
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Reply from Chartlex

Thank you!

Rated 5 out of 5 stars

I am really surprised!

I am surprised by the high quality of service. I didn't expect anything and got more streams, followers, proper playlist adds and a viral boost overall than with any other service out there! 100% recommended!

25 December 2023
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Reply from Chartlex

Thank you so much for your review, it's our pleasure to have you as a client! Looking towards more successful campaigns together!

Rated 1 out of 5 stars

Question the Legitimacy

Didn't get the amount of streams I was promised 2000 short. Also the streams do not lead to any long term solutions. You will get a lot of followers and saves but not any additional plays. Levels go back right to where they were before the promotion. So while my saves are up 3000 more and added about 1400 more followers I question if they are real if plays go back to levels before hand.

28 November 2023
Chartlex logo

Reply from Chartlex

Thank you for your review and for bringing your concerns to our attention. We're sorry to hear that your first campaign with us didn't fully meet your expectations.

It's not uncommon for initial campaigns to experience variances in performance, including stream counts. We continuously refine our strategies to better align with each artist's unique goals. Regarding the post-promotion results, it's normal to see a shift in engagement levels once a campaign ends, similar to promotions on platforms like YouTube or Facebook.

We value your feedback as it helps us improve. We encourage you to connect with our support team for a detailed review and to discuss how we can optimize future campaigns for better and more sustainable results.

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