Chāmpo  Reviews 

12,370
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 4,691 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic quality of the items, noting that their fine hair feels significantly softer, well-nourished, and much healthier after regular use over a few months. People also mention that online ordering is extremely simple and that package delivery is remarkably fast and reliable. However, some people mentioned that delivery times can occasionally be very slow, leaving them waiting a long time for their parcels to arrive. A few other consumers also felt that the treatments did not provide the expected volume or improvements, leading to notable disappointment with the results.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting effective results for fine,... See more

Quality

Clients share positive opinions on quality, consistently highlighting that products make hair feel softer,... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently noting fast, prompt shipping and... See more

User experience

Customers had positive experiences with user experience, highlighting smooth sailing with online ordering.... See more

Order

Reviewers mention positive feedback about order, noting that online purchasing is easy and product quality is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve tried many products that supposedly improve fine hair and hair loss, but this is the only one that improved my hair. Others have left me with an itchy scalp and/or straw hair - not this. Thei... See more

Rated 4 out of 5 stars

Love these Champo products. I've purchased the pitta shampoo & conditioner, hair mask & growth serum several times. The fragrance is fantastic, a little product goes a long way. However my fine ha... See more

Rated 4 out of 5 stars

Im 8wks in using pitta system. Im 50yrs old in menopause. Blonde very fine thinning hair. I tried another expensive brand which done nothing so I have been very sceptical. I feel only now, small h... See more

Rated 4 out of 5 stars

I like dealing with Champo. The fact that their products are based on the Ayurveda system is refreshing and the Pitta shampoo is exquisite. It also is economical as very little is needed. Ordering is... See more


Company details

  1. Beauty Product Supplier
  2. Hair Product Store

Written by the company

Chāmpo wash and care for hair is founded on ancient Ayurvedic principles with modern trichology and active botanicals for hair at its natural best.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(12,370)

4,597 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always carefully packaged

Always carefully packaged in recyclable materials. The shipping is super fast and the products are the best I have ever used - I always notice a difference if I stop using them!

14 August 2026
Rated 5 out of 5 stars

Great products

The products are great and you only need to use a small amount. Ive noticed a drastic reduction in my hair shedding since using Champo

14 August 2026
Rated 5 out of 5 stars

Great product

Love my Champo pitta shampoo. My hair looks so much fuller since I started using it. My only gripe is the little travel bottles aren't refillable and the square bottles are a bit big to pack for short trips. Can you solve that please?

14 August 2026
Rated 5 out of 5 stars

Whilst I think your website is not the…

Whilst I think your website is not the best, I phoned directly to book, the lady was so helpful and accommodating, then on the day of the event, booked in with ease what stood out the most tge efficiency and friendliness of the staff, and all areas were cleaned.
The activities themselves were brilliant, my grandchildren loved it, and as a grandmother of 69 I also enjoyed the slip and glide. We will be back again.

10 August 2026
Rated 5 out of 5 stars

I am so impressed with the customer…

I am so impressed with the customer service from Champo. No waiting days for a response vertuallystraight away.
Their products are amazing and have helped restore my thin hair. Its fantastic and I'm quite fussy. Leaves your hair so soft too
Trying the leave in conditioner for the ends, as heat is drying them

Keep up the great work Champo

14 August 2026
Unprompted review
Rated 1 out of 5 stars

Delivery issue on their end

I have used champo for quite some time now, but this is the first time I haven’t received my order! Apparently they had to send out another order as there was an issue on their end with my first order. I alway order well in advance as they take forever to deliver. I have ran out of my shampoo and have no replacement for it!!
Can’t say that I am impressed 😡

7 August 2026
Chāmpo  logo

Reply from Chāmpo

We completely understand your frustration, Juliana and we are truly sorry for the inconvenience with your order. This is not reflective of the Chāmpo experience we aim to provide to our customers and rest assured, this has already been flagged with our delivery partner.

We have now reached out to you to ensure you have received your replacement order and to provide you with a further resolution. We really hope we can turn your experience into a more positive one.

We hope to hear from you soon,
Chāmpo

Rated 1 out of 5 stars

After using this product for a few…

After using this product for a few months I noticed my hair was getting thin and then I started losing a lot of hair! Disappointed with Champo! I still got two full bottles left!! I am not using Champo again!!

1 December 2025
Chāmpo  logo

Reply from Chāmpo

We are so sorry to hear that you feel unsatisfied with your Chāmpo purchase, Asha.

We would love to have a bit more information on your hair and scalp type so that we can guide you further and help you create a more suitable hair routine for you. Alternatively, we will of course process a refund for you.

Our team has now reached out to you to help you further. We really hope we can turn your experience into a more positive one!

Chāmpo

Rated 1 out of 5 stars

Do not like the products makes my hair…

Do not like the products makes my hair look greasy. A very expensive mistake wouldn’t recommend,

9 August 2026
Chāmpo  logo

Reply from Chāmpo

We're so sorry to hear that you feel unsatisfied with your order, Lindsay.

If you could please share more information on your hair and scalp type, our team would be very happy to suggest a different range, offer further guidance and help you create a more tailored hair routine for you.

We have sent you an email to assist you further.
We hope to hear from you soon!

Chāmpo

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look