Chairish Reviews 4,439

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that items are accurately described and often exceed expectations. Many people highlight the excellent service, from the initial purchase process to the efficient and careful delivery. The staff and delivery teams are frequently commended for their professionalism, helpfulness, and positive attitudes, making the overall experience smooth and enjoyable. However, some customers also noted issues with delivery, including delays and items arriving damaged. A few people mentioned discrepancies between product descriptions or photos and the actual item received, particularly concerning color or undisclosed defects. There were also occasional concerns about shipping costs and the handling of returns or damaged goods.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers frequently express satisfaction with items being... See more

Delivery service

Consumers generally express satisfaction with the delivery service, highlighting fast and efficient shipping,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise items for being exactly... See more

Service

People report positive experiences with service. Customers frequently praise the excellent workmanship,... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the helpfulness, politeness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Frank Reenskaug mid-century modern teak rocking chair makes me smile every time I walk into my living room. It arrived quickly and while the packing method was unexpected (encased in plastic film... See more

Rated 5 out of 5 stars

I have been purchasing from Chairish.com for years. When the mainstream manufacturers stopped producing my “look” I turned to Chairish. We have never had a product arrive that was anything except wh... See more

Rated 5 out of 5 stars

As a first-time buyer with Chairish, I had a great experience. The saddle stand I purchased was accurately described, and the photos clearly reflected its authenticity and age. The packaging was... See more

Rated 5 out of 5 stars

The selection in your online catalogue and the service from your seller were excellent. What I find hard to put up with from online big businesses is this constant asking us what we think, etc. I don'... See more


Company details

  1. Used Furniture Store
  2. Antique Furniture Store
  3. Furniture Store
  4. Living Room Furniture Store
  5. Outdoor Furniture Store

Written by the company

Chairish is the design world's ultimate destination for home furnishings and art. It's beloved by interior designers and tastemakers—who come for the rare vintage, antique and contemporary pieces, and stay for, well, lots more of that, with 2,000+ expertly edited items added daily. Every month, millions of shoppers strike gold (or lacquer, or marble, or ornately carved wood) on Chairish, a platform where buying and selling is smoother, more sustainable, unexpectedly intimate, and always, always delightful. What Makes Us Chairish? EXPERT EYE Everything you see on Chairish has been screened by our curators — ensuring our unique and sharply edited inventory features the most exceptional available in the US and Europe. THINKING SMALL While we might be big, we're made up of many brilliant little parts. Our platform now connects more than 12,000 small businesses, practising artists and makers with design lovers from around the world. SUSTAINABLY CHIC Green shopping means going vintage. Since Chairish began, we've kept 787,364 (and counting) gently loved items in circulation — 85% of our inventory is vintage. Every time you rechairish something, be it a space-age lamp or a lavish tiger print rug or a velvety sofa or a rare art book, you're extending its life and contributing to a kinder, more circular economy. Read our complete Chairish Resale Report.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 2 out of 5 stars

Broken down Leather with a sticky feel

I received my couch after a month and it looked as described with some mentioned fading from sun exposure.What the seller failed to disclose was the fact that the Leather had broken down over time and had a very sticky feel.I thought it was from the shrink wrap that was used for shipping but after countless applications of cleaner and conditioner the sticky feel remained.I had a Leather specialist look at it and he told me the leather had broken down.This was past the 48 hours allowed for a return so I have reached out to the seller and was told the couch was in great condition when shipped,sorry.This is not true and now I have a $4000 couch that you stick to !The name of the seller is Casual Elegance.They have offered no solution

19 March 2026
Unprompted review
Chairish logo

Reply from Chairish

Thank you for letting us know about your disappointing experience. I am unable to locate your account with the details provided. Please reach out to support@chairish.com with your contact details so we can further assist. Our business hours are Monday - Friday from 5:00 am to 8:00 pm; Saturday and Sunday 8:30 am and 5:00 pm Pacific Time.

Rated 5 out of 5 stars

Wonderful vender

The seller answered all my questions and was lovely to deal with. The Stiffel floor lamps were in the condition described and photographed and I’m very happy.

18 April 2026
Rated 3 out of 5 stars

Chairish is gradually losing my business. Less than impressed

Chairish is gradually losing my business, both as a consumer and a Trade professional. Pricing is not competitive with other sites for the same items, and only by being a squeaky wheel clamoring for help, did I finally get shipping information or any progress a full month after purchase. Now my latest purchase arrived damaged and I don’t think the delivery company was prepared for the weight and logistics up stairs. No dolly, no straps. Currently awaiting instructions on how the damage will be handled.

18 April 2026
Rated 2 out of 5 stars

Pictures from seller were not accurate…

Pictures from seller were not accurate . …they didn’t show damage done by a cleaning agent not normal wear. Only resolution I got was a discount offer on next purchase.. really? As if I would buy from him again

15 April 2026
Chairish logo

Reply from Chairish

Thank you for letting us know about your disappointing experience. A representative from our Customer Support team will reach out to you. Our business hours are Monday - Friday from 5:00 am to 8:00 pm; Saturday and Sunday 8:30 am and 5:00 pm Pacific Time.

Team Chairish

Rated 5 out of 5 stars

Items were WELL PACKAGED!

Items were WELL PACKAGED!
Delivery was FAST!!
AAAAAA++++++
The colors on the vases were /are better than expected !
A welcome addition to my collection😉

17 April 2026

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