Really bad customers service and they not responding for e-mails. They sending items very badly packed and after delivery item is not in good condition. I had to stop purchased from them for that re... See more
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It is good bag semi-rigid bases on a longer flight (more than 21hrs and 3 differents airplanes) the bag has supported and withstand wery well. No significante damage and the bike Sade. Thanks. Damia... See more
Everything went as expected. I ordered something and the right items were delivered in the communicated timeframe. Thanks.
I bought the item mainly because of tubless tire and chain tools. Other tools are not so practical because they are short (allen keys). And I think cca 50 € is a bit pricey.
Company details
Information provided by various external sources
Unsere Kollegen sind weltklasse Sportler- alle Erfahrungen teilen wir gerne mit Ihnen. Lassen Sie sich von unserer Begeisterung anstecken.
Contact info
United Kingdom
- www.chainreactioncycles.com/de
3.6
Average
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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People also looked at
Really bad customers service and they…
Really bad customers service and they not responding for e-mails.
They sending items very badly packed and after delivery item is not in good condition.
I had to stop purchased from them for that reason.
2 November 2025
Unprompted review
never shop at this store
never shop at this store. I was scammed, on February 19 I ordered a few clothes, I still haven't received a shipment or a refund. no contact. avoid this company
19 February 2025
Unprompted review
Slow delivery
Compared to other shops, the delivery time is very long. Also there is no reasonable option to send anything back, due to the brexit...
18 March 2023
Everything perfect!
11 February 2023
Super fast delivery
Super fast delivery! Easy assembly, easy to adjust to perfect size
... and a happy toddler.
30 January 2023
I’m from Germany and i wondered how…
I’m from Germany and i wondered how fast Chainreaction deliver my parts.
Best price for the products and quality.
I’m very happy
14 January 2023
I had a problem with the delivery and…
I had a problem with the delivery and it was immediately solved.
21 January 2023
Bad Customer Support
Still waiting for a response and refund for a package which was never delivered.
7 January 2023
Reply from ChainReactionCycles.com
Hi,
Thank you for taking time to provide feedback on the delivery of your order. I am disappointed to hear your order did not arrive on time. Our specialist Shipping team work closely alongside the couriers to ensure all orders arrive within the time frames indicated on our website; delays are few and far between. I am happy to see that you have now received your order.
Please be assured that feedback will be passed onto the relevant department.
I hope you will come back and shop with us again soon in order to allow us with the opportunity to make it right.
Regards
CRCGisela
Great experience
Great experience, some good prices. I can only recommend that you buy you're bike stuff from here.
31 December 2022
Everything went as expected
Everything went as expected.
I ordered something and the right items were delivered in the communicated timeframe.
Thanks.
26 December 2022
Quick delivery and great price!
16 November 2022
Smart Price, fast delivery, good product
Smart Price, fast delivery, good product, as described.
24 November 2022
The delivery time was much slower than…
The delivery time was much slower than promised. I even paid for express delivery and still it took 3 days longer than promised. Very disapointing.
11 August 2022
Everything you need
Good prices, a lot of things for bikers, only the long shippingtime since the brexit is sad, but not your fault.
10 August 2022
Very fast delivery.
26 July 2022
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