This company needs to be investigated for bait and switch tactics. In order to get VA Tire offers, you must use this card. You cannot make payments until post date and then it does not show until yo... See more
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This is the WORST credit company ever! There is no ability to set up an auto draft for payment of the account automatically. If you use the card, you better be good at manual book keeping. I missed... See more
Worst card ever. Husband had a card it was closed and sent to collections settled it flr less than owed and 14 days after settling they reported the amount that was supposed to be forgiven as st... See more
CFNA reported a late payment, which is completely untrue. I went with a debt management company who made the payment CFNA agreed to and in addition, I made the payment, just in case. They caused my cr... See more
1.2
Bad
101 reviews
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No Transparency, Unfair Trade Practices, Nefarious company
Opened Firestone credit card in store Oct 7, 2022 & even made my 1st pymt of $164. I rec'd the credit card shortly afterwards via snail mail but NEVER rec'd a paper statement in Oct, nor Nov nor Dec. I got a notification from EXPERIAN that they reported my card as over 60 days overdue. So then I registered the card in Dec & they're website forces you to get paperless statement,can't opt out. Then in Jan I come to find out that not only did they report me to credit bureau's but they also charged me 2 late fee's of $27 & $40!! And when I explained all this to supervisor "Shell" member id#MI1, she said there was no error; refused to explain why I rec'd no statement & refused to explain that no statement even shows online after I registered.. IN fact the online acct doesn't show all the payments, show's absolutely no statements at all. What kind of nefarious, unfair trade practices is this company participating in!? And Shell refused to email me that she is crediting my acct & refused to send me my statements! To this day, I cannot even view my statements on my acct online. NO TRANSPARENCY. Am reporting these crimes to the attorney general's office.
5 January 2023
Unprompted review
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