Ccminkhair Reviews 57

TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the product itself, describing the bonnets as beautiful, well-made, and effective for hair care, with some noting they stay on well. The online ordering process is generally considered simple and easy to use by those who had positive experiences. However, a significant number of people were dissatisfied with the company's communication and response times. Many reported not receiving replies to emails, social media messages, or website chat inquiries. There are also frequent complaints regarding order and delivery issues, including delayed shipments, tracking numbers that show no movement, and instances where incorrect or incomplete orders were received. Some customers also mentioned issues with shipping labels being created but packages not being handed over to the carrier, and difficulties in contacting the company for updates or resolutions.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers praise the bonnets for their quality, durability,... See more

Order

Users describe ambiguous interactions with order. Many customers report significant issues, such as orders... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise timely delivery and... See more

Customer communications

Reviewers consistently express extreme frustration with the inability to contact the company. Customers... See more

Response time

Consumers express significant frustration with the response time. Many reviewers report that their inquiries... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I changed my review from 2 stars to 4 stars. After I reached out to CC Mink via the chat on the website, they responded back about 2 days later and shipped my item the next day. I haven't receive... See more

Rated 4 out of 5 stars

The bonnet came on time. Didn't have any issues with shipping handling or that process. The bonnet is beautiful and of good quality. It won't stay on my head. As the day goes on it rides up. When... See more

Rated 1 out of 5 stars

A month out and still didn’t get my products that I paid for. Multiple emails with no answer, fb messenger with no answer. I had to escalate with PayPal to get my money back. It’s too bad, I love supp... See more

Rated 1 out of 5 stars

Ordered 7/15, 7/22 a label was made. I reached out in August via the emails provided, shop chat, Instagram, Facebook and even youtube to be blocked after leaving an honest review. Usps confirmed shes... See more



Contact info

2.5

Poor

TrustScore 2.5 out of 5

57 reviews

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Rated 1 out of 5 stars

Terrible idea to do business with this company/lady!!!

This company scams. The lady who claims unity and Godliness, takes advantage of others. Her product is not good, it smells bad when delivered, and that's even IF it's actually delivered. Many people have filed complaints with the Attorney General in her state, others have had to dispute their orders with their bank. She doesn't answer anyone reaching out with questions about their order and many of the email addresses as well as the phone number given to reach her, are no longer in service! A lot of her "good" reviews come from people who haven't even dealt with her on the business side. 10/10 will NEVER order from this lady ever again!!! Stop making money claiming to be Godly when all you do is rob people and lie!!!!

28 April 2026
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT

SCAM ALERT!
Update: I tried the chat feature on the website and asked for my order to be shipped. Two days later I was sent an alert that I was getting a partial refund. They still kept $8.00 for shipping for an item that was never shipped.

I have been following CC Mink for several years. I finally decided to try a bonnet so I bought one. That was March 24th. It is now April 27th and I still have not received my order. It has not even shipped. I am reading reviews and realizing this is a scam. Shame on me for falling for it. Do not trust this seller.

25 April 2026
Unprompted review
Rated 1 out of 5 stars

have been waiting for over a month for…

have been waiting for over a month for order to ship after trying nicely to work with owner I asked to just cancel my order that had not shipped and refund my $54. She refunded $8 and said that one item was in high demand and asked to sub it for another. But the item was still being sold on her terrible website. I said no just cancel the order and return my money. No response. Reported to BBB and Atty General in Alabama after being blocked on all social media for sharing my experience on her pages. These aren't even hand made. They are probable bought in bulk on Alibaba or something, I appreciate her message, but we've all been duped.

27 April 2026
Unprompted review
Rated 1 out of 5 stars

A month out and still didn’t get my…

A month out and still didn’t get my products that I paid for. Multiple emails with no answer, fb messenger with no answer. I had to escalate with PayPal to get my money back. It’s too bad, I love supporting entrepreneurs but her customer service was zero for me.

29 March 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

I placed an order on March 14th. I had a order number and tracking number provided fairly quickly. Tracking number says lable created on April 24th! I emailed the seller and was told it take 10-14 days to ship it's now April 20th
.I had one email replied to just the initial and now they are going unanswered and with a all sales final sales policy I'm just assuming I'll never get the two bonnets I paid almost $50 for..last email I sent was returned saying it wasn't even an email anymore..

14 March 2026
Unprompted review
Rated 1 out of 5 stars

I ordered some of the bonnets on March…

I ordered some of the bonnets on March 23 ,2026, I have tried to reach out multiple times and different ways. I asked for some answers as to why I have a order number but when I put it in to look it up , the website says it cannot find my order. I also have a trace number for USPS as of April 4th . It is the 20th and it still says that USPS still hasn't received the items. No one has reached back out. This is horrible, I was excited to order these products.

20 April 2026
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

This company preaches unity and love among all races however I feel as though this is a fake message to sell her products. She WILL NOT respond to you on any platform and all emails to her go undeliverable. When I was finally able to get in contact with this company she said it takes 7-14 business days to deliver. Well it reality it took well over a month and multiple messages in order to receive it! People call her white washed but she isn't, she is using a powerful message to play on your emotions. Be careful!

12 March 2026
Unprompted review
Rated 4 out of 5 stars

The bonnet came on time

The bonnet came on time. Didn't have any issues with shipping handling or that process. The bonnet is beautiful and of good quality. It won't stay on my head. As the day goes on it rides up. When I wake in the morning, it's in the bed not on my head.

11 April 2026
Unprompted review
Rated 1 out of 5 stars

Might be a scam!

I'm honestly so disappointed even a little disgusted. Their online persona is incredibly wholesome and I chose to order from them instead of another shop. BIG MISTAKE.
It's been over a month and my order still hasn't shipped. They refuse to respond to any inquiries via online chat or email. To make matters worse, they sent me a FAKE tracking number, and when I called them out on it, they completely ghosted me.
This kind of behavior is beyond unacceptable—it feels deceptive like I've just been scammed.
I’m grateful I only ordered one bonnet to try before placing a larger order. Please be cautious if you’re considering buying from them. I'm not sure they're even a real company.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Lovely bonnets

Lovely bonnets, and I love that they actually stay on. Haven't found any others that do. I love everything this brand stands on. Beautiful all the way around.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and products

I have ordered hair bonnets several times from CC Mink. The online ordering process is simple and easy to use. The items came within two weeks of ordering. They were exactly as represented on the website. The bonnets are extremely well made, wash well, and keep your hair from frizzing and tangling while sleeping. She responds to questions quickly. Ordering from CC Mink is always a good experience.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Great bonnets

Great bonnet. Well made, practical and pretty! Timely delivery and great customer service. Would definitely purchase again.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Found some adorable bonnets

Found some adorable bonnets, easy to order, got my shipment within 30 days. And I LOVE them. They are so good for your hair and they stay on really well. And icing on the cake, her message of unity is amazing!! So glad to support her business.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Beautifully made hair bonnet

Beautifully made hair bonnet, my daughters love them so much and the fact they stay on and the person who makes these is such a beautiful woman, I love supporting small businesses, especially supporting women. ❤️

2 April 2026
Unprompted review
Rated 5 out of 5 stars

LOVE our bonnets!

We love our bonnets! Beautiful, soft, silky, heavy duty, annnnd they STAY IN PLACE! (And the company's run by such a beautiful lady with an even more beautiful message that I'm very proud to support❤️ )
My daughter's head is extremely sensitive. So sensitive that it's difficult/painful for her to have her hair brushed out most times and she can't handle her hair up in any way shape or form 😞. We're an outdoors fam and she's young and plays HARD (ok, messy lol) and that causes her hair to sometimes take the brunt of her day 😅 causing split ends and other damage. We've tried bonnets before but they never stayed in place and if they did they hurt her head. Then we came across your bonnets. Such great quality ❤️ pain-free and stay in place wear that has been adding an extra level of protection and correction. We've been using our bonnets for about 6 months now and her hair is silky and smooth with SIGNIFICANT less damage and has been tamed to a point that brushing is now a breeze. And seriously seriously the cutest patterns ever! If you are at a spot where you are even considering a bonnet.. just do it. They really do speak for themselves!

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Bought a bonnet for my curly hair and…

Bought a bonnet for my curly hair and couldn't be happier! Great quality, extensive color selection, arrived quickly and the service is amazing. The love the owner has for all people is reason enough to do business with her but her product is just really great, too! 🫶

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Bonnets & ❤️

If it was just about the bonnet I bought, 100% ⭐️⭐️⭐️⭐️⭐️s! But added bonus is what the business stands for....❤️. We're all God's children & I love that's what gets promoted!

17 August 2025
Unprompted review

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