CCleaner  Reviews 27,727

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the product's quality, highlighting its effectiveness in cleaning junk files, freeing up space, and improving device performance. Many people find it easy to use, with a clean and straightforward interface that doesn't require advanced technical knowledge. Reviewers appreciate its ability to keep their systems running smoothly over time, preventing slowdowns and maintaining optimal conditions. However, some customers have expressed dissatisfaction with the subscription process, particularly regarding renewals and managing multiple accounts. A few other people also felt that the product's functionality, user experience, or the app itself had issues, with some mentioning problems after updates or with specific features like the driver updater.

What people talk about most

Product

Customers consistently note ambiguous experiences with the product. Many reviewers praise its effectiveness... See more

User experience

People report ambiguous experiences with user experience. Many customers praise its ease of use, clean... See more

Application

Customers had ambiguous experiences with the app. Some reviewers praise its effectiveness, noting it keeps... See more

Technology

Users describe ambiguous interactions with technology. Many consumers praise its ability to keep systems... See more

Subscription

Reviewers express significant dissatisfaction with the subscription process, particularly regarding automatic... See more

Quality

Users describe positive interactions with quality. Many customers praise the product's effectiveness, noting... See more

Based on these reviews

Rated 4 out of 5 stars

CCleaner is one of those tools that just quietly does exactly what you need it to do. It’s simple, fast, and genuinely effective at clearing out junk files and freeing up space without any fuss.... See more

Rated 4 out of 5 stars

Not a bad product to keep your devices clean of clutter. I purchased the Premium version after a trial and I run it on multiple devices. It cleared a lot of junk off my Mobile Phone and I... See more

Rated 4 out of 5 stars

The product is very good. In the past, Ihad some issues with a subscription (renovation), but the resolution was easy with the customer support.

Rated 5 out of 5 stars

I love CCleaner so much I have had a professional membership for for a few years now and can't imagine not having one now. It has made managing my PC so much easier. From keeping my browser clean from... See more


Company details

  1. Software Company

Written by the company

We create award-winning software to make your computer faster, more secure and have greater privacy. Whether you're cleaning out files on your system with CCleaner, defragging your hard drive with Defraggler, analyzing your hardware with Speccy, or recovering deleted files with Recuva, we've got you covered. Our software is used and trusted by millions, in all 195 countries and in millions of businesses. In fact, CCleaner alone has been installed more than 2 Billion times onto nearly 25% of all the PCs in the world. We've improved and optimized thousands of lines of code. Our developers aim for the fastest, most compact, bug-free products you can run on your PC.


Contact info

4.0

Great

TrustScore 4 out of 5

28K reviews

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Rated 5 out of 5 stars

This app works!

This app works!
I have used the free portion for more than three years and have never been disappointed in its function.

12 March 2026
Unprompted review
Rated 1 out of 5 stars

HUGE Challenges with CCLEANER product and Support Horrible

Contrary to many reviews of CCleaner, my experience especially with CCleaner Support, has been HORRIBLE. Their software identified of drivers to be updated and I installed them a few at a time. Then over the next couple of days, wierd things started to happen like the mouse taking control, typing keys like the PIN over and over at bootup and getting to the point that the Laptop would give the warning that max attempts had been done and forced a challenge question. Shutting down even became impossible and a fight of me trying to select SHUTDOWN while the mouse bounced all over the screen, minimized and maximized windows and even deleted files happened. These problems have continued to happen and support has been silent. They have been given logs, posted files to google drive and still nothing. Now been over a month of these issues as I slowly go to previous versions of the newly installed drivers with ZERO GUIDANCE from CCleaner Support.

7 February 2026
Unprompted review
Rated 3 out of 5 stars

Install Bug

Right now, there is a persistent "install bug" that pops up on your screen asking you to install it again and again after you purchase a subscription.

I would give this product a 5 otherwise, but they need to fix this ASAP

12 March 2026
Unprompted review
Rated 1 out of 5 stars

Trojan style behaviour

I've used Ccleaner on and off for ages, mainly for cleaning up drive space, I was hugely disappointed today, however to see it revert to the sort of scare tactics employed by trojan type virus software that installs itself then tells you you're under attack and need to to buy their software to save you.

It popped up and announced my privacy status was CRITICAL and then showed me the purchase options to save the day. In reality those critical items were twaddle, they were minor matters and pretty normal/standard settings. All very poor.

11 March 2026
Unprompted review

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