CassPea Chocolates Reviews 

73
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the artisan chocolates look stunning and taste incredible, featuring vibrant colors, exquisite presentation, and truly unique flavor combinations. Many people note that the packaging is exceptionally high quality, making the boxes feel like gorgeous works of art that are almost too good to open. Consumers often purchase these delightful items as special presents for loved ones, sharing that recipients are consistently amazed by the overall experience. Buyers also greatly appreciate the remarkably fast and reliable delivery service, accompanied by friendly and helpful support from the team whenever needed.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional quality and stunning... See more

Quality

Customers report widespread satisfaction regarding the exceptional quality and taste of the chocolates.... See more

Delivery service

Reviewers express high satisfaction and appreciation regarding the delivery service. Consumers highlight that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There are a lot of hand painted artisan chocolates out there but CassPea are the best in my experience. Flavour, aesthetics and presentation are of the highest quality. It’s actually hard to cross the... See more

Rated 5 out of 5 stars

I discovered this chocolatier a short while ago and bought a box out of interest; they went down very well. So I bought some more as gifts, which have also been much appreciated judging by the thank... See more

Rated 5 out of 5 stars

We used CassPea this year to send artisan chocolates to our clients as a Christmas thank-you, and they were outstanding from start to finish. I messaged Enrique to ask if they could post directly... See more

Rated 5 out of 5 stars

I bought these for my artist wife, she was so delighted and appreciated the presentation with such a beautiful site opening the box, never mind the selection of flavours Many thanks Stephen


Company details

  1. Chocolate Artisan
  2. Chocolate Factory
  3. Confectionery
  4. Dessert Shop

Written by the company

CassPea is a brand that crafts artisan hand-painted chocolate bonbons. Each bonbon creates a fun experience and evokes a sense of creativity and wonder. In CassPea we are convinced that high-level food can be inclusive and fun to enjoy anytime and anywhere. We are a luxury chocolate branch that stands out by our unique chocolate designs, fun and delicious flavours as well as our colourful and playful packaging. CassPea chocolates are the perfect gift for any occasion and location. We ship across the UK as fast as next day delivery. We also permit our guests to select their shipping date so that they can make their purchases for all their events in one sitting. CassPea also specialises in developing personalized experiences for special events, be it wedding, christening or other. We have worked for years to develop techniques that allow personalisation on a large scale. We have developed a software that permits you to design your own chocolates directly on the website. This makes ordering a personalised chocolate as easy as ordering one of our prebuilt boxes.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

73 reviews

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1-star

No recent history of asking for reviews

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4.7

All reviews

(73)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent chocolates

Excellent, and beautiful chocolates!! I have ordered a couple times from casspea and the packaging is beautiful. I like how they now include a menu in thier boxes too.
Excellent gifts, and wonderful flavours overall. Highly recommend

10 March 2025
Unprompted review
Rated 4 out of 5 stars

I liked these chocolates very much

I liked these chocolates very much. Being able to choose your selection is terrific. I did feel some of the flavours could be less sweet and more intense. I would have liked more choice of fruit based flavours especially citrus.

10 September 2024
Unprompted review
Rated 5 out of 5 stars

50th birthday gift…

Brought these as a 50th birthday present for my friend who loves her chocolate, she loved them and has since brought them as gifts herself.
Beautiful chocolates presented in a lovely box & she assures me they were delicious.

10 November 2024
Unprompted review
Rated 5 out of 5 stars

Very flavourful

I received the chocolate advent Christmas as a present from my husband! The chocolate’s looked great, tasted amazing, and the flavours were really different to the normal ones you get and tasted just like they were described. The presentation of the advent calendar was good too!

1 December 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Delicious chocolates, super speedy delivery, and truly excellent customer service when I needed to contact them about my order.

11 December 2024
Unprompted review
Rated 5 out of 5 stars

Extremely happy customer

The CassPea chocolates are the best I found in London so far. The classic flavours are done elegantly, and the ones that are a bit more experimental are also so very well designed. You can 100% tell the ingredients are fresh and it makes such a difference - especially with the fruit flavours. The packaging and card are colourful but feel and look quite upscale, and make receiving one of the boxes such a simultaneously fun and luxurious treat! I have been ordering these for friends’ birthdays (and my own) a few times and I’m so glad to be a customer.

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Love these chocolates!

Love these chocolates, such quick and efficient delivery and the chocolates themselves taste better and look better than I ever could have imagined. Loved all the different flavours though blackberry cheesecake was a particular delight.

7 December 2024
Unprompted review
Rated 5 out of 5 stars

We loved these!

We loved these, and everyone we gave them to as gifts loved them too! Apart from being really tasty, the presentation really is amazing - the boxes are beautiful and the chocolates are really unique in appearance. And the flavours are really awesome. They make a lovely gift.

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Great looking chocolates in a fantastic…

Great looking chocolates in a fantastic presentation box. An ideal gift. A good enough selection, although a couple of them were not what I ordered, but not enough disappointment to take off a star. Expensive, but ordered as I had a code from the wonderful SciManDan.

25 December 2024
Unprompted review
Rated 1 out of 5 stars

Did not receive chocolates

Did not receive chocolates. No response to request for refund.

20 December 2024
Unprompted review
CassPea Chocolates logo

Reply from CassPea Chocolates

Hello Mike, I'm so sorry about this. I have reached out to you via message. If you don't receive it, please contact us at info@casspea.co.uk

Rated 2 out of 5 stars

The chocolates look amazing, but

The chocolates look amazing, and from the initial flavours I tried, tasted great, until I bit into the passion fruit, blood orange and guava flavoured chocolate to discover it filled with mould, needless to say the remaining chocolates were therefore thrown away. so overall a disappointing experience for what was an expensive box of chocolates at £67.00.

26 December 2024
Unprompted review
CassPea Chocolates logo

Reply from CassPea Chocolates

Hello Fiona,

I'm so sorry you had this experience. It's never pleasant to eat something that is not quite right.

When did this happen? I see your order was placed on the 18th of November. We reccomend our chocolates are consumed within 2 weeks. Our shelf life is longer than that, however as we don't know how they are kept, we can not guarantee a much longer shelf life.

Our chocolates are made artisanal and we do not add any preservatives to keep them as fresh and great tasting as possible.

Best,

Enrique

Rated 5 out of 5 stars

My go-to for sweet gifts!

Second time ordering 2 large boxes and have had a lovely experience. Look and taste absolutely amazing and works as a perfect gift!

Main really bad issue is the incredibly difficult task of not eating them yourself before you gift them.

Pro tip:
Get a small box for yourself.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing and creative

Have ordered these amazing chocolates many times. Always my go to for a gift too. Everyone I gifted these to said they tasted and looked absolutely amazing. They have brilliant customer service and respond to queries super quick too.

22 May 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic!

The chocolates are lovely, the presentation of the chocolates is second to none and the customer service is fantastic! The chocolates were well packaged so they arrived safely. Enrique answered my emails promptly and even sent another box of chocolates out to me the same day when a few of the chocolates I received weren't the ones I'd chosen. I really recommend Casspea!

8 August 2024
Unprompted review
Rated 5 out of 5 stars

These have to be the best chocolates I…

These have to be the best chocolates I have ever tasted! Each bite was bursting with amazing flavours! You can tell they care about what they do as it’s all hand crafted and packaged absolutely amazingly! It came with 2 cold packs so that the chocolates don’t melt! We had a hiccup with our order but Enrique resolved the issue within a heartbeat and sent us a replacement box which arrived the next day! I will definitely be ordering from here more often! The chocolates and customer service I got from them is the best! I will remain a loyal customer to them!

5 August 2024
Unprompted review
Rated 2 out of 5 stars

Chocolates looked cool but all tasted…

Chocolates looked cool but all tasted the same. No flavour card provided either so I had no idea what I was meant to be tasting. Style over substance 100%, won't be buying again

13 April 2024
Unprompted review
CassPea Chocolates logo

Reply from CassPea Chocolates

Dear Ann, I'm sorry that your experience with our chocolates was not a positive one. I'm sorry that we couldn't satisfy your needs. We always strife to please as many people as possible, but we know that's not possible.

As per our emails, I can understand that you are upset that we were unable to refund you becuase of a preferance in flavour. Had the chocolates arrived in poor condition, we would have happily refunded your purchase. We hoped you'd understand that as a small busines we can't give refunds if someone doesn't like the product. So long as the product arrived in a safe and good condition, which it did.

Best,

Enrique

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