Casinoways1 Reviews 

119
TrustScore 2 out of 5

2.1

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Rated 4 out of 5 stars

Ive been using Casinoways and their sister site Betti for a while now. Ive never had any issues with their site and upon my first withdrawal the funds were received within a few days. I feel... See more

Company replied

Rated 1 out of 5 stars

Avoid at all costs! This casino is NOT licensed as they claim to be. While casinoways.com is licensed, casinoways1.com is not. They also partake in questionable payment practices includin... See more

Company replied

Rated 1 out of 5 stars

Shocking site, let me deposit multiple times, but when it comes to withdrawal they need to see every id yav ever had and proof of every letter sent to you in the last 150 decades ha. Why let you depos... See more

Company replied

Rated 1 out of 5 stars

This “casino” is disgusting. They take your money with no verification but when you win and try and withdraw they ask for multiple documents only to reject them and keep asking you to submit again. Th... See more

Company replied

Company details

  1. Casino
  2. Betting Agency
  3. Bookmaker
  4. Gambling Service
  5. Online Casino or Bookmaker

Written by the company

After decades behind the scenes, we grew tired of the "copy-paste" casino experience and built CasinoWays to be the antidote: a transparent, high-octane hub for players who demand more. We’ve stripped away the "robotic" feel of traditional sites, replacing generic bonuses with perks that evolve in real-time based on your unique playstyle—ensuring every player is treated like their own VIP. Our library is strictly curated with no filler, featuring only the fairest and most engaging slots and live games on the market, all backed by bank-grade security and the payment methods you already trust. By handling the logistics and "boring stuff" in the background, we’ve created a seamless, player-first environment where safety and adrenaline live side-by-side. CasinoWays: Real Transparency. Real Excitement.


Contact info

You should know

2.1

Poor

TrustScore 2 out of 5

119 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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2.1

All reviews

(119)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Not a bad casino so far I have had 2…

Not a bad casino so far I have had 2 successful withdrawals from them I know it's risky playing on non uk casino sites but I have had no issues great set of games and bonuses available my experience is not bad at all

1 January 2025
Unprompted review
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Reply from Casinoways1

Glad to hear about your positive experience so far! 😊 Enjoy the variety of games and bonuses, and remember, if you ever need help or have any questions, our support team is here for you. Happy gaming! 🎉

Rated 1 out of 5 stars

This site will never let you win a…

This site will never let you win a penny avoiding this site is very much advised

25 December 2024
Unprompted review
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Reply from Casinoways1

Winning in online casinos is purely based on luck, as games operate under regulated RNG (Random Number Generators). If your experience has been less than ideal, we’d love to understand more. Please provide any details to support@casinoways.com to help us build a case and assist you better.

Rated 1 out of 5 stars

Made a deposit of 300 euros

Made a deposit of 300 euros. Took the money from my bank account but the money never turned up in my casinoways acct. Have contacted them multiple times and have been told the relevant team are looking into it. This was Friday evening. The money has left my account and shows in the transactions on their side but still no help from them. Ill be reporting them for fraud. I wouldn't ever use them again.

20 December 2024
Unprompted review
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Reply from Casinoways1

Thank you for reaching out and sharing your concerns. We understand how frustrating this situation must be, and we appreciate your patience.

If the funds have left your account but haven’t appeared in your casino wallet, it could be due to a processing delay. Please ensure you’ve provided our support team at support@casinoways.com with all necessary transaction details (such as screenshots or payment confirmations) to assist them in resolving the issue promptly.

We’ve flagged this matter to the relevant team and will do our best to expedite the resolution. Rest assured, we are committed to addressing your concern fairly and transparently.

Rated 1 out of 5 stars

Started receiving unsolicited SMS…

Started receiving unsolicited SMS messages from them. I've never gambled online, so not sure how they've got my number. Lack of clarity on their website on where they're registered, what governing body they report to etc.

20 December 2024
Unprompted review
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Reply from Casinoways1

Thank you for reaching out.
We do not conduct SMS send-outs ourselves. These messages might be from one of our affiliates, they have their lists with which we have nothing to do. We collaborate with multiple SMS affiliates. If you'd prefer, feel free to unsubscribe from their messages.

Our license details, including the license number, are at the bottom of our website's homepage.
If you need any additional info you can always reach out to support@casinoways.com

Rated 1 out of 5 stars

Easy to 😥😥deposit

Easy to deposit, if you want to withdraw you have to show driving licence, bank card(back and front (covering the 3 digits) and bank statement (showing casinoways transactions) I know some do ask for proof but surely the bank card I deposited on would be enough proof, I contacted them via live chat but they won't let any winnings go unless you provide all 3, unfortunately my details are worth more than the 900.00 winnings they are holding,
I'm really sad I joined them now😥😥 I really could do with the winnings

14 December 2024
Unprompted review
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Reply from Casinoways1

We understand your concerns about the verification process and sincerely apologize for any inconvenience. These steps are in place to protect your account and comply with strict regulations, ensuring a secure environment for all players. Document verification, while thorough, is essential to maintain fairness and security.

Regarding withdrawal times, they can vary depending on the selected payment method, as banks and processors may have different processing schedules. Rest assured, all verified payments are completed successfully.

If you need further assistance or clarification, our support team is here to help. Please reach out to support@casinoways.com we’ll do our best to resolve this for you quickly.

Rated 1 out of 5 stars

As per every customer on here.

As per every customer on here.. this is a scam site. They are money laundering. And just pure greedy. About. It stay well clear.

Theft

As you can see by every review on here apart from the one or 2 clowns this is a class act off greedy theft. U will have no chance. To win.
And you will have no chance of withdrawal if you did win.

Just to clarify they use several different banks to except your deposit( which is why my bank closed my account due to fraud last activity. One of them from Zambia. Haha.

This is money laundering at its finest. So stay well clear. That's all I can say.

12 December 2024
Unprompted review
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Reply from Casinoways1

Thank you for sharing your experience. We value all feedback and strive to provide a smooth and fair gaming experience for all players.

If you’ve encountered issues, please contact our support team at support@casinoways.com. They are available to assist with resolving any concerns, ensuring your account is in good standing, and addressing any outstanding questions.

We’re here to help and encourage you to reach out so we can resolve this matter for you promptly.

Rated 1 out of 5 stars

Absolute rip off sayn I have used a…

Absolute rip off sayn I have used a card wat does not exist and I have screen shots of the times and dates with my card but they can't show me this fake card they made up Absolute con dirty rats stop saying ya team will review it ya teams nothing but liers I have proof of the card I used and dates and times your just con people

9 December 2024
Unprompted review
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Reply from Casinoways1

We understand your frustration and are sorry to hear about this situation. It’s crucial for us to ensure transparency and fairness for all players. Please reach out to our support team at support@casinoways.com, and they will be happy to investigate this matter further.

We assure you that our team will look into your case thoroughly and provide the necessary details to resolve this issue as quickly as possible. If there’s a misunderstanding or any documentation required, we’ll guide you through the next steps to address it.

Rated 1 out of 5 stars

Quick enough take payment but impossible get a withdrawl …

Tried withdraw my winnings it declined also kept saying pending so i tried to contacted

support. @ casinoways. com

Its incorrect email / does no exist

Its a scam

Watch out everyone

7 December 2024
Unprompted review
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Reply from Casinoways1

Thank you for your message. Please note that our correct support email is support@casinoways.com.

Kindly contact us using this email, and our support team will be more than happy to assist you with your withdrawal issue. We aim to resolve all queries promptly and ensure a smooth experience for our players.

Rated 1 out of 5 stars

Ive been putting a lot of money on this…

Ive been putting a lot of money on this site recently and then I made a withdrawal my documents are all uploaded and my account is fully verified. Now I can't get into my account they are trying to say it's a technical error and to wait a reply through. Email no one has got bk to me since. I think there trying to not pay out my winnings I really hope this is not true. I will update the review if I get my winnings

7 December 2024
Unprompted review
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Reply from Casinoways1

Thank you for bringing this to our attention. We want to reassure you that your winnings are safe with us, as we cannot and will not withhold payouts from verified accounts. The verification process is standard practice to ensure fairness and security for all players.

We encourage you to reach out to our customer support team at support@casinoways.com to resolve this issue promptly. They are here to assist and will provide updates as soon as possible. Thank you for your patience, and we hope to have this matter resolved quickly for you.

Rated 1 out of 5 stars

Complete rip off

Complete rip off . You win and then it's impossible to log back in so they keep your winnings

6 December 2024
Unprompted review
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Reply from Casinoways1

We're sorry to hear about your experience and want to assist in resolving this. Could you please let us know if you've already reached out to our customer support team at support@casinoways.com? If not, we encourage you to do so—they're available to help investigate this issue thoroughly.

Please note that we don’t have control over account access unless it has been suspended for specific reasons, which would also be communicated to you. Customer support will guide you through the process to ensure everything is sorted promptly. We hope to hear from you soon and assist further!

Rated 5 out of 5 stars

My favourite casino

My favourite casino ! This is my second review as I feel this casino dosent get the credit it should ! I have never had any issue with being paid out and it’s always been within 48 hours business days as stated on their site it always clears same day if approved in the morning the only gripe I have is you can only withdraw €2000 a day so if you win big it sits in account and you risk cancelling it and gambling it but that’s on us gamblers not the casino ! I have won multiple times and I have been paid out every time without issues ! Customer service is fantastic and a great selection of games I never get booted out of live games because of poor connection either like at some other casinos I use ! This is now my go to site it’s a genuine reputable little casino I don’t understand the negative reviews ? I’m a genuine player I’m in the UK and can’t recommend this casino enough.

2 December 2024
Unprompted review
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Reply from Casinoways1

Thank you for taking the time to share your experience with us. We're truly pleased to hear that you enjoy the games and have had smooth withdrawals. Your support and feedback are invaluable and help us improve every step of the way.

If you’d like, please get in touch with us at support@casinoways.com for a small token of our appreciation. Thank you for being part of the Casinoways community!

Rated 1 out of 5 stars

Absolute scam of a site

Absolute scam of a site. Steer well clear. Had no problem depositing money but when I tried withdrawing my winnings it was impossible. I won 800 euro and every time I tried to withdraw it it kept getting returned to my account. And in the end I gambled all of it away.

27 November 2024
Unprompted review
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Reply from Casinoways1

Thank you for sharing your experience. Please know that for the safety and security of all players, we may need to request detailed banking information during the withdrawal process.
We encourage you to set limitations on your account to better manage your gameplay and ensure an enjoyable experience. For any future concerns, please don’t hesitate to reach out to support@casinoways.com. Our team is always ready to guide you through the process and assist in any way.

Wishing you the best of luck in your future games!

Rated 1 out of 5 stars

If I could give no stars I would. SCAMMERS

If I could give no stars I would. I’ve been trying to get my winnings for weeks but they make up excuses. SCAMMERS. Avoid this site

24 November 2024
Unprompted review
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Reply from Casinoways1

Thank you for your feedback. Everything related to withdrawals and account management is clearly outlined in our Terms & Conditions, which are available for all players to review.

If you’re encountering issues, we encourage you to reach out to our customer support team at support@casinoways.com. They are available to assist you and ensure that any concerns you have are addressed promptly. We are committed to providing a fair and transparent gaming experience for all players.

Rated 5 out of 5 stars

Deposited abit of money nothing crazy…

Deposited abit of money nothing crazy not a Rich man I like a little gamble 50-100 euro a week depending on bills!! I have won and taken out 400 and currently waiting on my last win of 900 euro about 700 odd pound uk it’s legit I have seen bad reviews I never leave a review but I feel after seeing some bad reviews and I have had nothing but good things to say the online 24’7 help line are amazing if they can’t help you they will give you a email address for the support team and they get back to you in a hour ish and extremely helpful I won’t be using any other site right now uk sites just money grabbers thank you casinoways!!!

22 November 2024
Unprompted review
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Reply from Casinoways1

Thank you for the glowing review and for sharing your positive experience with Casinoways! We’re happy to hear you’ve enjoyed your time on our platform and that our 24/7 support team has been helpful.

To show our appreciation, we’d love to treat you to some free spins! Please reach out to our support team at support@casinoways.com, and they’ll assist you with claiming this gift.

Best of luck on your next game, and thank you for being a valued player! 🎰✨

Rated 1 out of 5 stars

Deposited money

Deposited money, took from bank and didn’t show, try to speak to some one and nothing works

Total sham

16 November 2024
Unprompted review
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Reply from Casinoways1

We're sorry to hear about this experience. If the funds have been deducted from your bank but aren’t showing in your account, please reach out to our customer support team at support@casinoways.com. They’ll look into this for you and resolve the issue as quickly as possible.

Let us know if there are any updates, and we’ll make sure everything is sorted. Thank you for your patience!

Rated 1 out of 5 stars

Scam site do not use at any costs will…

Scam site do not use at any costs will not pay out I won £3335 and it disappeared will not pay out no number to contact only email and deny all accountability SCAM SCAM

6 November 2024
Unprompted review
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Reply from Casinoways1

We understand your frustration and take such claims seriously. Please note that we strictly adhere to our Terms & Conditions, which detail the withdrawal process and all requirements for account verification.

If you experienced a disappearance of funds, this could indicate an issue with verification or a technical error. To resolve this, we urge you to contact support@casinoways.com, as our support team is ready to provide clarity and assistance.

Your concerns are important to us, and we are committed to ensuring transparency and fairness in all interactions. Please reach out so we can address this matter directly.

Rated 1 out of 5 stars

This site like all gamestop sites use…

This site like all gamestop sites use https for the initial sign up. Once you open the the free spins or bonus balance you open the undercover http that is set to none profit scam BEWARE all sites use this method. Duck duck go or apps will warn you if you check https etc once you press play.

19 October 2024
Unprompted review
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Reply from Casinoways1

Thank you for your feedback. We take concerns about security and fairness very seriously. We ensure that all aspects of our site, including sign-up and transaction processes, use HTTPS encryption for secure communication.

If you're experiencing any technical issues or have concerns about the site's functionality, we encourage you to reach out to support@casinoways.com

Rated 1 out of 5 stars

Do not use

Do not use
My deposits went to 3 different accounts
Very odd . Red flag for me
I am glad i only used 3 times and stopped . I wish I had looked at reviews as mostly bad . You can only imagine who wrote the good one :)
Stay safe
Do not use this company

9 October 2024
Unprompted review
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Reply from Casinoways1

We’re sorry to hear about the issues with your deposits. To assist you better, could you confirm if your account has been fully verified and if all necessary information for withdrawals has been added? Sometimes verification is required before certain actions can be processed.

Feel free to reach out to support@casinoways.com, and our team will be happy to help clear things up.

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